Cannot find the scanner on HP Photosmart C4280

I recently bought a MacAir with OS Lion v. 10.7.1. It prints to the Photosmart connected by USB, but cannot find the scanner. The error message is "sorry, scanner could not be initialized." (Scanner not found) ». I tried the Apple software update, which says that all of my software is up-to-date.

Any help would be appreciated. Thank you.

Hi SchlomiL,

Again, thank you for your quick response, this time leading to a successful conclusion. I deleted all the software HP original, downloaded the new update and now am once more able to perform a scan.

Your help is very appreciated.

Tags: HP Printers

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