Cannot get on Internet with computer Vista, getting 169 ip address

We have a problem with Vista my boyfriend. He said that everything was working fine yesterday, and then we left for lunch. He thought that he turned off the computer, but when we came back he was and would not connect to the internet. We first thought it was a bad cable so went out and got a new but no change. I also tried to use the cable from another computer but still can't connect. We get a 169 ip address and the network shows as Public unidentified network with limited connectivity. We have tried to change for private network but always presented as identified and unable to connect to the internet network. I'm sure that yesterday we have a 192 ip address and the address of a default gateway and succeeded to another computer on the network but still could not get on the internet, but failed to get the IP 192 today. I'm confused, what is happening. Help, please!

More information - Vista computer also has a wireless adapter that when activated, it works but we have the connection Ethernet also works. I tried to connect with the mode safe mode with networking, but get the same thing. I thought to reset tcp/ip, but given that the wireless adapter is able to connect, does that mean tcp/ip works on the computer and running that a fix would be a waste of time? I don't want to do anything that could screw up the wireless adapter. Ethernet is on board so that it cannot be let go and need to reinstall. Any ideas will be greatly appreciated!

Thanks for your reply. I tried to remove the network adapter from Device Manager and allowing windows to reinstall but it does not solve the problem. It is a desktop computer. I started to think about how the cable could have been pulled and could have damaged the Ethernet port and was going to ask you what the lights where the cable plugs into the Ethernet port average. It's a green light solid with a yellow flashing light next to him. I decided to shut down the computer and blow the Ethernet port with compressed air. To my surprise, it works now! Although your answer directly does not solve my problem, it helped me not to do things that do not help and he will think the Ethernet port and what could be wrong with it.

Thank you!

Tags: Windows

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