Cannot install anything on Windows 10
I'm trying to install applications from creative cloud to a new computer running Windows 10. I downloaded the application setting and he ran in administrator mode. I then ran the creative Cloud application in administrator mode. I get the window cloud creative, with a black title bar that has 'Creative cloud' on the left and the menu options on the right (with help, PIN and options of quit smoking only). The rest of the window is blank - don't connect or disconnect, not applications, nothing at all. Nothing in the forums or the FAQ seems to apply here.
How can I get Photoshop and other applications installed?
Thank you
Diane Wilson
First, close your office cc application.
then, rename the opm.db file by:
Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/
and rename the file opm.db in opm_old.db, for example Finally, launch your cc desktop application. If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Tags: Adobe
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The information below should be beneficial to obtain a resolution.
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http://www.Microsoft.com/games/en-us/community/pages/forums.aspx
http://www.Microsoft.com/games/en-us/support/pages/default.aspx
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