Cannot install app-error: your purchase could not be completed

Similar Questions

• I can't buy apps in Windows 8 Store: "your purchase could not be completed, something happened and your purchase could not be completed.

  When I try to buy an app out of the store, I get the message:

  "Your purchase could not be completed . " something happened and your purchase could not be completed '

  A new attempt of results in the same error.

  I tried most, if not all, solutions to this problem on the forums (definition of the location, date/time, reset the windows store, crossing the local profile cache, using several computers running different versions of Windows 8, using "sfc/scannow" in a command prompt, etc..)

  • This issue is not present on my windows phone 8 device.
  • At one point, I was able to buy apps with success.
  • I recently configured a VPN (Although disabling the VPN does not solve the issue)
  • I run 2 PCs of Windows 8 and use the same Microsoft Account for both
  • I recently transferred a XBOX live gamer tag to my Microsoft Account
  • I have a credit card and a PayPal account set up in my billing options
  • Recently, the PayPal account was not properly authenticate on my windows phone, I deleted and added it and it now works fine
  • In the account for the store settings (Windows + C |) Settings | Your account | Payment and Billing Information), he said: "before you can purchase an application, you must add a payment method to your account" when I click on add a doesn't MATTER.  To http://account.live.com billing options, there are two payment options clearly listed and functional.  What happens?

  That's all that I think I speak for the moment.  I know that Microsoft is currently changing parts of the Microsoft Account system, but I didn't know that an error like this would be because of that.  So I want to know what I can do to solve the problem immediately.

  Thank you

  OK, I solved the problem.  I still have questions using my PayPal account, but now I'm able to use my credit card.

  Here's what I did:

  1. Open the app Store
  2. Press the Windows key + C, then select settings
  3. Select the option menu: your account
  4. Select "Change user", then to connect to ANOTHER account. (I tried to simply connect to the same account again, and it did not work)
  5. Select the Add payment option (which should now work and load a menu)
  6. Close the menu and return to your old account using Exchange User
  7. Click on add payment option once again, it should now really open. (Assuming it wasn't before, that, for me, it wasn't)
  8. It will now allow you to add a payment, and I suggest strongly that add you payment options you have currently listed there.  I think there is a problem with the PayPal accounts in particular.
  9. Buy your favorite again, applications finally.
  10. Fact.

  My PayPal account still does not work after that.  Well, I think it has something to do with the settings "preferred payment method" Paypal.  It might be interesting to contact PayPal on this subject, because I am able to use regular credit cards perfectly well after this "correction".

• App Store works don't make mistake, "something happened and your purchase could not be completed."

  I have connected to Windows Live and my computer. While earlier I could download Apps from the AppStore Windows without problem, I do now face the most useless error message EVER:

  "Your purchase could not be executed.
  "Something happened and your purchase could not be completed.
  If anyone has any idea what that 'something' means, please let me know. I get very frustrated with most of these "apps".
  If an employee of Microsoft Windows is reading this, please be more informative and less redundant with your error messages.

  CDL42

  Try to clear the Cache of the Store

  Press Windows key + R

  Type: WSReset.exe

  Also can you try it and tell me what is happening

  • Press the Windows key + C (while on the shop page)
  • Click settings
  • Click App updates
  • Select synchronization licenses

  What happens when you click Synchronize licenses?

• "Windows Store" your purchase could not be completed: something happened and your purchase could not be achieved "why is this error that occur?

  When you try to download any application in the Windows store I get the error message "your purchase could not be completed: something happened and your purchase could not be completed. I am connected to the internet and signed on my Microsoft account. It's a common mistake others are experiancing?

  Hi, Simeon,.

  Are you by chance using the built-in administrator account?

  Have you tried to clear the cache to store (if you are facing the same question that Gaara was)?

  From the Office:
  Press the Windows key + R
  Type WSReset.exe and press enter
  Reset

  You can also try the following:

  The process below will put you in a "clean boot" that allows only Microsoft services to run at startup. This will prevent only 3rd-party programs and services from loading at startup.

  From the desktop:
  Press Windows key + R
  In the run box, type msconfig and press enter
  On the Services tab, select hide all Microsoft services and click on disable all the
  On the Startup tab, click to open the Task Manager
  On the Startup tab, right-click and disable each startup item and then close the Task Manager
  Click apply/OK on the System Configuration screen, then restart

  Once you have completed the test, remember to set your computer to a normal startup.

  @Gaara, do you remember what test you ran exactly?

  Thank you!

• We get an error that your purchase could not be completed, please try again later. "when buying

  * Original title: need help buying something at the far Windows 8

  I added a method of payment, I was about to pay it, but when I click on 'pay', he said "your purchase could not be completed, please try again later."

  Could someone help me please?

  Hi Lloyd,

  We appreciate your patience. I will do my best to help you solve this problem.

  I wish that you make sure that the Windows Firewall and Windows Update services are set to automatic and see if that fixes the problem.

  Here are the steps:

  Restart the Windows Update and Windows Firewall services and check.

  1. Press or press the Windows key + R, type services.msc and press ENTER.
  2. If you are prompted for an administrator password or a confirmation, type the password or click continue.
  3. Locate the Windows Update, Windows Firewall services.
  4. Double-click the two services and set its Startup type to Automatic.
  5. Servicesnearby.

  Keep us informed on the status of the issue. We will be happy to help you.

• your purchase could not be completed itunes

  Am has this issues on my account, I can't buy something please what is the solution to this? your purchase could not be completed itunes?

  What did he say?

  Have you contacted iTunes support?

• Your purchase could not be completed

  When I want to buy the head of State... what to do?

  Hi Alexander_dx316,

  I understand that you receive a message "your purchase could not be completed" on your Apple TV (the community you posted in).

  The first thing I would say is to log out of your iTunes Store account, then update your billing information.   This includes enter them your debit card or credit card number, expiration date and security code.  In addition, make sure that the name on the card and the billing address match the information on your bank statement.  Reconnect to your iTunes Store account when you're done.

  Modify or delete your Apple ID payment information

  If you have a balance on your iTunes Store account, and your current payment method does not work, you can try to use a different credit card or buy a gift card from a retailer iTunes local and which apply to your account to clear the balance.

  How are charged purchases on iTunes Store
  

  When you make a purchase, content credits are used first, as long as the value of the item you buy is less than or equal to the value of the credits. Gift cards are used then. If your gift card is less than the total cost of the purchase, the payment method that you have paid to the record is charged for the balance.

  If these steps do not resolve the problem with your account, please get in touch with the iTunes Store support team.

  Take care.

• message "your purchase could not be completed" when you try to install Adobe Reader from the Windows store

  I try to install Adobe Reader Touch to my Surface installed Pro Windows 8.1 Microsoft Windows store.  I get the following message is displayed:

  "Your purchase could not be executed.

  Something has happened and it's impossible to make your purchase.  "Error code: 0 x 080070057.

  Only, this seems to be a problem with Adobe Reader Touch.  I was able to install applications from other vendors and Adobe (for example, Photoshop Express to the elements).  So it doesn't seem to be a problem with my Adobe account, or a problem with Windows Store system.

  Anyone have this problem?  All solutions?

  THX.

  Hi jjquinn75

  I recommend contacting Microsoft about this error message as it is returned by the windows store program.

  Furthermore, I you recommend to download the installer for Adobe reader offline using this link (Adobe - Adobe Acrobat Reader DC Distribution ) and then try to install on your device pro surface.

  Kind regards

  Rahul

• Windows Update cannot check the updates because the service is not running. You may have to restart your PC and Windows store indicates the that purchase could not be completed

  By updating the windows error stating "Windows update cannot check for updates because the service is not running You may have to restart your PC. "  . and also during the installation of applications to store error display ' purchase could not be completed error code 0 x 80070424 "I tried the convenience store and boot, but none of this has solved my problem please suggest me what to do.

  Hello Bond,

  Thanks for posting your question on the Microsoft community.

  I appreciate your efforts to resolve the issue and your efforts to resolve.

  Windows store may not work because the store cache corruption. Windows Update problem may occur if services are related are arrested because of corruption in the Windows updates.

  I suggest you use the steps in this article and the Coachman.
  Reference:
  Error message 'Windows Update cannot Check For Updates' when you try to install the updates
  https://support.Microsoft.com/en-us/KB/2730071

  Please also reset the cache Windows store and check the issue. Please follow these steps:

  a. press Windows + R keys together to open the run window.

  b. type the following command in run and press ENTER.

  wsreset.exe

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed. ???

  I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed.   ???

  Hi Jaynecampbell,

  Thanks for choosing Microsoft Community to post your question.

  According to the description above, it seems that you are unable to download apps, you get an error: "your purchase could not be executed. I understand the inconvenience that is brought to you, rest assured, we're here to help and guide you in the right direction.

  I would be grateful if you could answer the following questions:

  1 are you facing the question to download any specific application?

  2. using a proxy connection?

  We will check your time settings and proxy settings. Follow the steps below and we update on the State of the question.

   

  Method 1: Ensure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

  (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

   

  Method 2: Run the network troubleshooter utility.

  (a) open the network troubleshooter utility by sliding into the right edge of the screen, type search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking on search).

  (b) troubleshooting of network entry in the search box.

  Tapping c) or or by clicking settings and then type identify and repair network problems.

  Method 3: If you use a proxy connection, then try to disable the proxy and then try buying.

  Follow the steps to disable the proxy:

  a. open Internet Explorer

  b. click on Tools and then click Internet Options

  c. click on the connections tab and then click LAN settings

  d. disable the server to use a Proxy

  e. click on apply then Ok to save the changes.

  Method 4: Turn off the Windows Firewall and defender and then try to download the application.

  To disable Windows defender:

  a. place the upper right of the mouse and click on search and type Windows defender and press enter

  b. in the window, click the settings tab.

  c. disable the real-time protection real option.

  d. click on save changes.

  To disable the firewall:

  a. place the upper right of the mouse and click on search and type Windows Firewall and click on settings

  b. click on windows Firewall

  c. click Firewall round toggle the left pane

  d. check the option to disable the firewall.

  Note: Repeat the steps for the parameters of public and private networks.

  
  

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 5: Try to separate the Microsoft account to a local then check if you are able to make the purchase.

  Note: In the Windows store, you will need to click on connect and use the credentials online.
  a. hold down the Windows key + C to display the bar of charms, click on settings , then PC settings more.
  b. in the settings of your laptop, click users and under where it says connected to , click disconnect your Microsoft account and confirm.
  c. after the test, try to connect again by repeating steps and click on connect your Microsoft account to re-associate.

  If you have additional problems, please reply to this post and we will be happy to help you further.

• I am trying to install free apps from the store and I get "your purchase could not be executed. Please try again.

  I am trying to install free apps from the store and I get "your purchase could not be executed. Please try again.  He told me to add the payment method before apps can be purchased. A pop up with adding payments happens, but I can't activate it.  Where can else I add my mode of payment on my profile?

  Original title: payment

  Open the store and open bar charms and select "settings".  Then click on 'your account '.  You must finish setting up your account before you can get apps.  Although the apps you're looking for are 'free', you will not be charged for them, but the account setup must be run.

• "Cannot install the printer. Operation could not be performed. error 0x000003eb.

  I'm running Windows 7 (not Vista) and trying to install a Kodak printer driver and get "cannot install the printer. Operation could not be performed. error 0x000003eb"I searched constantly everyday for a fix. You have a solution other than what answers are already in this forum.  I uninstalled and reinstalled tried wireless and usb, installation driver separately, tried to install it in safe mode, run now utility scan.  I think that the problem began with an update of Windows 7 which has hung up and eventually having a corrupted file?

  Hello

  What is the exact model of the printer number? I suggest you to check if the printer is compatible with Windows 7: http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx If the printer is compatible, then uninstall all the drivers connected the printer to the computer, download the latest drivers from the website of the manufacturer, the install without connection to the printer. Connect the printer when it prompts. If the problem persists, contact the printer manufactrer for assistance http://support.en.kodak.com/app/contact/selected/true For more information see: http://support.en.kodak.com/app/answers/detail/a_id/1258/kw/Unable%20to%20install%20printer/related/1/selected/true Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

• Your purchase could not be achieved. Something has happened and it's impossible to make your purchase. Error code: 0x8086000c

  Original title: I can't download apps on the Store Windows on Windows 8.

  Until recently, I couldn't download apps from the store Windows on my PC in Windows 8. Even when I try to download free applications, I get the following error message:

  "Your purchase could not be executed. Something has happened and it's impossible to make your purchase. "Error code: 0x8086000c.
  Why is this happening?

  What do you mean by doing a refresh?

  My app store gives me the same problems and I don't know how to fix it or the other

  People,
  I had a similar problem.  Here's what I did to solve the program:
  Create a new user on Windows 8 with a microsoft account.
  When I connected, applications have been downloaded and I have confirmed that they are working.
  I logged on my original account (which was a local account).
  I followed the above suggestions of Mohammed Somasundaram.
  I logged in the windows via a browser (so not the app store) store.
  I uninstalled one of the applications (for example DRIVE).  Then, through the store (via web browser), I looked for "READER" and then install hit.  This launches the APP STORE and I was able to install it.
  I repeated the last step for each application (took a little time), but now they all work.
  Good luck.

• When I try to create or convert a PDF file in Acrobat DC I get the error "your request could not be performed. Adobe Acrobat DC license has expired or not been activated. "This will happen even if Acrobat is installed via a Customization Wizard

  When I try to create or convert a PDF file in Acrobat DC I get the error "your request could not be performed. Adobe Acrobat DC license has expired or not been activated. "This happens even if Acrobat is installed via a package of the Customization Wizard of the product which takes care of activation and the license is not expired. What could be the cause of the issue?

  Uninstall your creative cloud application that basically allows you to download apps and redownload it. This should do the job. Your system just lost you license update.

• Error, your computer could not reboot after a unexpected, stuck on the black screen

  Original title: Vista startup repair freezes after that give the message "your computer could not restart" and he said that it is looking for problems. I use the original windows disc

  We had a power failure and the computer showed only a black screen.  When I rebooted it, she ran correct problems and they went to green the black screen with scrolling icon on the bottom, which freezes after 30 seconds or more.  I put in the original disc of Vista and ran the fix repairs.  He said it is looking for the most likely, but freezes with blue tab, stopping in the middle of the page.  any thoughts?

  Hello

  You get an error message or code?

  Method 1:

  First of all I suggest you to disconnect all devices external one except keyboard and mouse and try to start your computer and check.

  Method 2:

  Step 1:

  I also suggest you try to start the computer in safe mode.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  If you're able to boot in safe mode, you can perform the system restore to the date when the computer was working fine and check.

  Step 2:

  What is system restore?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  Access the link below for more information on the Startup Repair:

  Startup Repair: frequently asked questions

  
  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

  Advanced, including safe mode startup options

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode-1

  Hope this helps and keep us informed if you need help.