Cannot install Captivate 7

I have a laptop Windows 7, I try to install 7 Captivate on.  It has been previously installed on a different laptop.  I have reinstalled on the original laptop and it turned off.  Whenever I try to install it on the new laptop, I get the error message "serial number you provided is valid, but calling it a product was not found on this computer."  So I select the product calling, Captivate 6 and already installed on the laptop (already disabled on the former) and I get this: "this serial number is not for a product calling." Pleast try another. »

I just installed 6 Captivate on the laptop, using the exact serial number, I put in the check as a "product"qualifying companies"."  What more, I had zero issue reinstalling Captivate 7 on the old laptop to turn it off.  What is going on?

Hello

Welcome to the Adobe Forums.

Please let us know your contact information to [email protected] and we will contact you to resolve this problem.

Thank you

Gerard Vikram

Adobe support

Tags: Adobe Captivate

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