Cannot install LR6

I recently decided to drop my CC for LR and PS membership, I bought a self-sustaining disc and the license for LR6.

I installed it properly leaving my CC LR existing in place. When the installation is complete, I tested and even edited a few files. Now that I didn't know whether it worked, I advanced and uninstalled LR CC using a program to uninstall app. I realize that I could have used the built-in uninstaller.

So CC LR has been uninstalled, but so was my (standalone) LR6. I now get the code 16 error, some useful people have directed me to this web page Configuration 16 error | CC, CS unfortunately when I followed these instructions, the two SLStore or Adobe PCD files are missing completely.

Since then, needless to say, I tried to reinstall from my drive several times but still the same error message as shown below. Then I reinstalled the desktop CC app and downloaded and installed CC LR, but now it's too fails on launch with the same exact error message.Screenshot 2016-04-25 17.47.35.png

I spent some time trying to contact Adobe directly, even by phone, but all without success.

Don't know what to try next, any suggestions please?

I'm all sorted out, thank you so much 99jon that I began to despair that I would never get the problem fixed. Adobe cat have been very patient (it took about 50 minutes) while I carried out their instructions, very useful overall

Thanks again for your advice.

Tags: Adobe

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