Cannot install photoshop cs6 on iMac nine - "Media db error: 18»
In my company we recently hired a web designer - given its insistence on the use of the Adobe software, we decided to try Photoshop.
We downloaded a trial version and tried to install on the new iMac (no previous install of adobe stuff) we just bought for the new desigher, but... it is same not installation!
The installation process stops at 2% and an error screen appears which gives generic instructions ("restart your computer and try again") and pointing to a log file where you can read "error db Media: 18»
Of course we tried restarting the computer, cleaning of ~ / library, re - download the installer... not good - we then downloaded and run a utility to clean adobe... still no good.
Some people on the report from the internet that they have the same problem... we found several questions about the case, but no response (not to mention that 'your computer' and other generic stuff that we tried and does not work).
We then called Adobe support (Italian) and they told us that they do not supported for trial versions, as we should invisible view buy (expensive!) software, that we cannot even install! .
Can anyone here help?
Can you restart the machine Safe Mode and check then install the software.
Also you can list the files in the folder
Mac: [startup drive] / Library/Application Support/Adobe/caps /.
Tags: Adobe
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