Cannot install the all-in-one printer

Download HP officejet 4500 G510-m from HP website. When I click on install, I get the HP message: the system cannot find the specified file. I've never had this installation problem.  I could always install. I believe the download is corrupted

System Windows 8.1

I uninstalled printer because had message printer disconneted.

Check the devices & printers in the control panel

Model photosmart all-in-one printer scanner copier HPDD4BE7 (HP office jet 4500 G510g-m) is installed on my computer. Not my model according to the image

I don't have photosmart all-in-one printer. I have printer HP office jet 4500 G510g-m all-in-one

According to HP print and scan the doctor 4.3

The following products are visible from your computer

HPDD4BE7 (HP office jet 4500 G510g-m)

connection: network

software requirement: installed

I tried to print but prints blank pages

I wonder if the cause of the problem when clicking on install is that I have already installed (HP office jet 4500 G510g-m) HPDD4BE7 so get the HP message: the system cannot find the specified file

I have good HP office jet 4500 G510g-m printer installed?

 

Troubleshooting report

Problem with the yellow triangle detected printer with an exclamation mark inside

There could be problems with HPDD4BE7 (HP Officejet 4500 G510g-m). Windows will take additional steps to continue troubleshooting.

 

Solution: Rename the extensions of .dat files in the Windows folder and reinstall the software

First step: rename the .dat files in the Windows folder

Search box, type % windir %

No adjustment results found for your search %windir%\System32

The first step is not a solution

Second step: download and install the software from the HP site

Not a solution: when click on get installation message: the system cannot find the specified file.

You don't need to the second step if you HP print and scan the doctor 4.3 installed or HP printer installation for windows Wizard. It detects the office jet HP 4500 G510g-m software is not installed, select the printer and click on install to download the software.

question: when when the get message install HP: the system cannot find the file logle even when Mcafee firewall has been disabled or uninstalled.

I have no problem, download and install any software but

HPDD4BE7 (HP Officejet 4500 G510g-m)

I did the test HP officejet 4500

Green connection box

device status green checkmark

I cannot install the software (HP Officejet 4500 G510g-m) HPDD4BE7 HP printer install wizard for Windows or printing HP and SCan doctor 4.3

 

 

Ok

Please try the following steps:

  1. First of all make sure that McAfee of real-time scanning is disabled until you restart the PC.
  2. Open the dialog box run by clicking on the Windows key and the R key on your keyboard.
  3. Type %windir% , and then click OK.
  4. Type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat.
  5. Type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat.
  6. By following steps 2 to launch the run dialogue box, type MSIEXEC /Unregister. in the Run dialog box and click OK.
  7. By following steps 2 to launch the Run dialog box, type MSIEXEC /REGSERVER in the Run dialog box and click OK.
  8. Launch the dialog box run by following steps 2, type % temp % and click OK.
  9. Open the last HP installation folder, that starts with the characters 7z (you can sort the view by date humidification) and click on the file Setup.exe .

Please follow these steps in the exact order, is there a difference during the installation of the software?

Tags: HP Printers

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