Cannot launch DW CS5
Hello, since today, unable to launch DreamWeaver CS5 (Mac 10.6). Message: Configuration error-there was a problem with the license of this product. The 213:11 error code. Can help you us? Thank you. Association Euphoria, Geneva - Switzerland
Error: "License has stopped working". Windows
Error: "License has stopped working". Mac OS
Nancy O.
Tags: Dreamweaver
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Process: Adobe Extension Manager CS5.5 [6403] Path: /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5 Identifier: com.adobe.ExtensionManager Version: "5.5.0.163" (5.5.163) Code Type: X86 (Native) Parent Process: ??? 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libsystem_pthread.dylib 0x95820eea start_wqthread + 30 Thread 4: 0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939 2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30 Thread 5: 0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939 2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30 Thread 6: 0 libsystem_kernel.dylib 0x99660b4e mach_wait_until + 10 1 libsystem_c.dylib 0x97110d58 nanosleep + 360 2 com.adobe.ExtensionManager 0x0014c58b ScObjects::Thread::sleep(unsigned int) + 143 3 com.adobe.ExtensionManager 0x0014c5eb ScObjects::Thread::wait(unsigned int) + 23 4 com.adobe.ExtensionManager 0x001431b6 ScObjects::BridgeTalkThread::run() + 332 5 com.adobe.ExtensionManager 0x0014caf5 ScObjects::Thread::go(void*) + 315 6 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138 7 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162 8 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thread_start + 34 Thread 15: 0 libsystem_kernel.dylib 0x99666516 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x95823b7a _pthread_cond_wait + 842 2 libsystem_pthread.dylib 0x9582382b pthread_cond_wait + 48 3 com.adobe.adobeswfl 0x096bcf54 ExternalPlayer_Initialize + 129092 4 com.adobe.adobeswfl 0x0948d34a 0x947e000 + 62282 5 com.adobe.adobeswfl 0x096bcce7 ExternalPlayer_Initialize + 128471 6 com.adobe.adobeswfl 0x096bcd3f ExternalPlayer_Initialize + 128559 7 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138 8 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162 9 libsystem_pthread.dylib 0x95820f0e thread_start + 34 Thread 16 Crashed: 0 com.apple.CoreFoundation 0x9126fbde CFURLCopyFileSystemPath + 94 1 com.adobe.ExtensionManager 0x000d062d CMemoryMappedFile::CMemoryMappedFile(FSRef const&, bool) + 97 2 com.adobe.ExtensionManager 0x000d0a72 CMacFileBuffer::CMacFileBuffer(FSRef const&, HFSUniStr255 const&, bool, bool) + 192 3 com.adobe.ExtensionManager 0x000ad8e7 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MigratePreferredExtensionCommand::execute() + 19 11 com.adobe.ExtensionManager 0x000dce98 CommandExecutor_Impl::run() + 144 12 com.adobe.ExtensionManager 0x000dceb3 CommandExecutor_Impl::runHelper(void*) + 17 13 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138 14 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162 15 libsystem_pthread.dylib 0x95820f0e thread_start + 34 Thread 16 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0xa0cf1038 ecx: 0x00000000 edx: 0x9126fb91 edi: 0x9126fb91 esi: 0x00000000 ebp: 0xb07ca7b8 esp: 0xb07ca380 ss: 0x00000023 efl: 0x00010246 eip: 0x9126fbde cs: 0x0000001b ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f cr2: 0x00000000 Logical CPU: 3 Error Code: 0x00000004 Trap Number: 14
Any help appreciated.
Best,
Aaron
The ZXP file is actually a ZIP file with metadata. He just copy and rename and unzip the file. On a Mac, you may need to Unzip (uncompress) program. You can then access the plugin files. The metadata file is a text file that tells you what files go where. If you understand what you can copy the plug-ins in the right place. If this isn't the case, get a mentor.
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