cannot log on more creative cloud after the installation of the new application manager (7.0)

Similar Questions

• After you download a trial for new creative cloud platform, the new "Application Manager" is hostage my existing CS5 Master Suite.

  Help! How to use my existing software? Adobe offers hotline for "Versions of outdated software" and it does not seem like someone he understands what my problem is anyway. I can't be the only one that this has happened. My software has worked great for years before that. Trying to navigate mess of Adobe customer taken in charge with this situation resulted in nothing more than a HUGE loss of brand loyalty.

  All ideas are welcome. I use a Mac.

  You can uninstall applications as shown here:

  Uninstall or remove Cloud Creative applications

  After you have uninstalled all applications CC, if you want to remove the Adobe Creative Cloud Desktop App, please follow these instructions:

  Uninstall the creative cloud desktop application

  You can also run the vacuum to ensure the remaining files are deleted after uninstallation of Cloud applications creative and Creative Cloud Desktop App:

  How to run the CC cleaning tool

  I hope this helps.

  Concerning

  Megha Rawat

• I bought the kit the student creative cloud after the expiration of my first free month of the trial.  Now I can not access all the apps.

  I bought the kit the student creative cloud after the expiration of my first free month of the trial.  Now I can not access all the apps.

  Hi zackf49452714,

  I'm sorry for the inconvenience caused.

  Please follow the steps https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  https://helpx.Adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if this helps!

• Hello, I've faced the same problem when you come creative cloud in the loaded application tab and nothing appears.

  Hello, I've faced the same problem when you come creative cloud in the loaded application tab and nothing appears.

  Hi Vlad,

  I think you found the turning wheel on the Adobe CC application.

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Thank you

  Yann Arora

• How do install one creative cloud on the new computer, I have a monthly subscription

  Help to install or transfer creative cloud on the new computer. I pay every month already membership

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Installation on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• No puedo fornuis creative cloud has the new version, which can be the reason?

  No puedo fornuis creative cloud has the new version, which can be the reason?

  Sale una pantalla sin las letras

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  or

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Problem by instilling creative cloud after the removal

  Hello

  I have a problem in my Mac Book,

  I instill creative cloud successively.

  After that I am instilling Illustrator & Adobe Acrobat Reader and it is working very well.

  But when I try to instill Adobe After Effect, the creative cloud does not work and I delete each manual things.

  Then I restarted my laptop and I'm trying to download the creative cloud agin, the download of the file, but when I double click to instill creative cloud, there is nothing appear.

  I have tried the cleaning of creative cloud tool and restart the laptop, but things do not work.

  It is not an error code.

  uninstall all cc including the application of cc office.

  clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer (do not skip this)

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs and the cc events

  If this fails, troubleshooting installation problems with log files in Adobe Creative Suite (CS6, CS5, CS5.5), PS Elements and Premiere Elements

• Windows empty creative cloud after the first installation. where is the problem?

  Hi all, I have install a creative cloud of the trial for lightroom, but after the windows installation is empty, so I can't install lightroom. where is the problem? can someone help me?

  --

  Arturo

  

  As the primary diagnosis, try to remove the file opm.db once and check.

  Launch the Task Manager, to terminate any process like the creative cloud, CoreSync Adobe related to... etc.

  Then follow the procedure below:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  It will open the Appdata folder.

  Then go to the Local > Adobe > OOBE. OOBE folder and delete "' Opm.db ' file."

  Once you had deleted opm.db fIsland, relaunch the application Adobe Creative Cloud and check.

• Cannot load my APPS in Creative cloud after the installation of Sierra

  After the installation of Sierra on my MacBook Pro (retina, 15-inch, early 2013), I can them to load my APPS.

  I tried to restart the Mac several times, it doesn't help.

  

  Download error in the applications tab of Creative Cloud Desktop Application

  https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html

• I try to log into creative cloud using the desktop application on Windows 8, and after I enter my credentials and click on "Sign In", he told me "you have been disconnected.

  can someone help me, the posted answer is for windows 7

  Hi Kowbok,

  Please perform the below data as follows:

  Clean the connection of the user being cached information.

  • Leave the creative Cloud Desktop application.
  • Open the activity monitor (Mac) of the projector or the Task Manager (Windows) and ends at Adobe all processes. You can find the process as AAMupdater, AAMupdater notify, Adobe crash the daemon process.
  • Navigate to the OOBE folder.
  • Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
  • Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
  • Remove the OOBE.
  • Launch the creative cloud.

  Thank you best regards &,.

  MoHA

• How to reinstall creative cloud after the death of the computer

  In the month of March. My wife bought a basic package of Photoshop/creative cloud for me with a one year subscription. Order #AD003506394UK. Unfortunately, the motherboard of my computer blew a couple of days, and I had to by a new PC. I had to re - download all my program files, so now I need to know - how to get Photoshop? The subscription is still ongoing.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -Membership questions and problems https://forums.adobe.com/thread/1146459

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  -for Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I can't reinstall creative cloud after the uninstall, it

  I am getting a code 43 error whenever I try to install Creative Cloud, and I uninstalled it 3 times, it won't let me to reinstall creative cloud

  Hi alund77373072,

  This error may occur when Setup does not have good read/write access to a critical file or a directory.

  " Code 43 error when you install Adobe Creative Cloud

  Kind regards
  Maurice

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' (as appropriate) to help future customers with the same problem. Thank you!

• No Apps tab / empty House food in a creative cloud on the new Mac Pro

  I just set up a new Mac Pro at work and installed the creative and signed cloud application, but there is no tab apps and my house is empty, displays a button that says 'Install Adobe Apps' which does nothing when you press.

  This new Mac Pro came with creative cloud apps installed from my tech team (we have a broad account University they set up with). The applications work correctly, but I would like to be able to keep everything up to date with the creative application of cloud. I have my own ID for creative cloud that works fine on my home computer and my old work computer, but it does everything just not on this new computer, even if I took out my old work computer. I see a lot of messages online on this matter on the windows computer (look they can delete the OOBE to fix), but I do not have these same files on mac.

  Anyone know what I can do to get the application to work as he does at home and on my old computer to work where I can see, install, uninstall and update all my apps?

  I opened a discussion with Adobe and was able to solve the problem. Please see the transcript below:

  Sansan: I understand that you have no Apps tab on your creative Application of clouds, what it is that correct?

  Brandon Schuk: I tried to solve it through the forum, but the staff and myself were not able to understand.

  Brandon Schuk: That is right. I see solutions in the forum but nothing helps with Mac.

  Brandon Schuk: Everything works fine on my old machine and on my machine at home, it's just this new Mac Pro, which is having the problem. Everything is disconnected on the old machine, so this should be my second computer.

  Brandon Schuk: My computer at home and this one.

  Sansan: thank you for the information, I'll be happy to help you with this.

  Sansan: Click on finder and then simultaneously press shift + command + G keys. That you will get the go to dialog box.

  Sansan: To go to the dialog box, type "~ / library '(without quotes) and click on Go."

  Brandon Schuk: it

  Sansan: Then open the folders > Application support > Adobe.

  Brandon Schuk: Okay

  Sansan: From there you can remove folders OOBE and AAMupdater.

  Brandon Schuk: deleted

  Sansan: Open the dialog folder to once again by clicking Finder > "shift-command-G" on your keyboard.

  Sansan: To go to the dialog box, type "/ library '(without quotes) and click on Go."

  Sansan: Then open the folders > Application support > Adobe.

  Sansan: From there, remove the OOBE and Adobeapplicationmanager folders.

  Brandon Schuk: Got it

  Sansan: Have you been able to remove it?

  Brandon Schuk: Yes

  Sansan: Now back to the Utilities folder and trash: cloud Adobe Creative and files of Adobe application manager.

  Brandon Schuk: File utilities?

  Brandon Schuk: Oh, I see.

  Sansan: Okay.

  Brandon Schuk: Wasn't expecting to be there

  Brandon Schuk: deleted

  Sansan: Okay.

  Brandon Schuk: Should I close Office creative cloud at any time?

  Sansan: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  Sansan: Download the Adobe CC tool from the link above.

  Sansan: After download you if please run the installer and let me know what options you happen to clean.

  Brandon Schuk: Resembles a certain applications listed

  Brandon Schuk: Clean all?

  Sansan: Please let me know the first two option you get?

  Info: your chat transcript will be sent to [email protected] at the end of your cat.

  Brandon Schuk: Adobe Application Manager for Mac OSX 10.6 and CC Adobe Extension Manager

  Sansan: If please select the first and click on selected cleaning.

  Brandon Schuk: fact

  Sansan: Close the application now.

  Brandon Schuk: closed

  Sansan: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438

  Sansan: Download Adobe Application Manager from the link above.

  Brandon Schuk: Downloaded and appear to be installed.

  Brandon Schuk: He says "update" for awhile and then disappeared.

  Sansan: since the utilities > Adobe application manager > Core > launch PDApp.

  Sansan: I know the status?

  Brandon Schuk: He's almost done--until the progress bar.

  Sansan: Okay.

  Brandon Schuk: He recently completed and the desktop application creative cloud dropped down

  Sansan: Please log in.

  Brandon Schuk: I am, and I now see the applications tab.

  Sansan: Super! Then, the problem is resolved.

  Brandon Schuk: Thanks a lot for your help

• Can not install a creative cloud on the new iMac/Yosemite

  The new iMac has arrived. I used Apple's Migration tools move above all. None of my CC apps will run. I get the pop-up "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of http://www, adobe.com/go/adobecreativecloudapp. "When I do and run the Setup program, this message appears. Circular.

  I looked in the forums. Could it have something to do that I have installed Java JRE 8 on this machine?

  In any case, how can I install CC on this new machine so I can run the CC apps?

  I finally got it. I had to do a de-install FULL of CC. It is not documented, so here is the log from my chat with Adobe Support. It worked!

  Nathalie: We appreciate your patience and regret the inconvenience because of the high waiting time.

  dkaye: Hey, Midhub!

  dkaye: Théophile!

  Nathalie: You will allow me a moment while I look into your account and check the details.

  Thomas: I understand that you are facing a problem white screen for the creative cloud desktop application, is that correct?

  dkaye: Correct.

  Thomas: Thank you for confirming the issue.

  dkaye: non-empty screen. Wiondow empty in the application of the CC.

  Laurence: I'll be happy to check and help you with this.

  Laurent: I see that we have to do some troubleshooting steps to resolve this issue now.

  dkaye: ok

  Berbachi: On Mac, go to Finder > go > go to folder, and then type ~ / library, press ENTER.

  dkaye: ok

  Theophilus: Please navigate to: Application Support > Adobe.

  dkaye: ok

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. OOBE.

  Theophilus: 2 AAMUpdater.

  Theophilus: 3 AdobeApplicationManager.

  dkaye: deleted 1 & 2. #3 not there.

  Theophilus: Now click on the Finder once more then on go > go to folder. This time please type/library press ENTER.

  dkaye: ok

  Theophilus: Access: Application Support > Adobe.

  dkaye: ok

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. OOBE.

  Theophilus: 2 AAMUpdater.

  Theophilus: 3 AdobeApplicationManager.

  dkaye: ok

  Theophilus: Click on Go > utilities.

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. Adobe Creative Cloud.

  Theophilus: 2 Adobe Application Manager.

  dkaye: go > utilities does not work.

  dkaye: do you mean Applications/Utilities?

  Nathalie: Yes, you are right.

  dkaye: ok

  Nathalie: You have the cleaning tool on your machine?

  dkaye: Yes. should I run it again?

  Theophilus: Check the option "All" at the top of the menu drop down and do the following:

  Theophilus: Select desktop application creative Cloud, then 'selected cleanup.

  Berbachi: Select Adobe application manager for Mac OS X 10.6 and select "selected cleanup.

  dkaye: Creative Cloud did not appear.

  dkaye: ok cleaned Application Manager.

  Thomas: Did you tick the option 'all '. ?

  dkaye: the list is empty.

  dkaye: Yes, all.

  Theophilus: Okay.

  Theophilus: Close the cleaning tool.

  Theophilus: Download the latest version of office of creative cloud with link below:

  dkaye: ok

  Theophilus: Click here.

  dkaye: ok. ready to run.

  Theophilus: Please download and install it.

  dkaye: download...

  Theophilus: Okay.

  dkaye: Ha! Now, I get the login screen. Much better! I'll connect.

  Theophilus: Please let me know.

  dkaye: Hooray! Successful login and I see all the applications. It looks like I can download/install them now, correct?

  Theophilus: Excellent!

  Nathalie: Yes, you are right.

  Theophilus: Is there anything else I can help you?

  dkaye: Ok, so we're all done. Thanks a lot for your help!

  Nathalie: You are welcome, and I am pleased to help you today.

  Nathalie: You receive an email that will contain a link to complete a survey in option to provide your comments on the experience of the support. Your comments are much appreciated.

  Laurence: Please contact Adobe. Good bye.

• Photography: license Creative cloud to the new machine in office

  Hello all. I have licensed Adobe Creative Cloud for photography. I have two licenses that are currently in use - one on my desktop and the other on my MacBook Pro. I'm building a new desktop machine this weekend and turn off the old. I'll be able to install programs on my new machine without problem, or I have to get something else to allow the license to the new machine?

  Thank you all for your help in advance.

  Cancer4thecure for more information on activating Adobe Creative software titles please see the help of Activation & deactivation.  If you have any clarifying questions we invite you to update this discussion.