I try to log into creative cloud using the desktop application on Windows 8, and after I enter my credentials and click on "Sign In", he told me "you have been disconnected.

can someone help me, the posted answer is for windows 7

Hi Kowbok,

Please perform the below data as follows:

Clean the connection of the user being cached information.

  • Leave the creative Cloud Desktop application.
  • Open the activity monitor (Mac) of the projector or the Task Manager (Windows) and ends at Adobe all processes. You can find the process as AAMupdater, AAMupdater notify, Adobe crash the daemon process.
  • Navigate to the OOBE folder.
  • Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
  • Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
  • Remove the OOBE.
  • Launch the creative cloud.

Thank you best regards &,.

MoHA

Tags: Adobe

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