Cannot open Adobe Creative Cloud on Windows

Similar Questions

• Cannot open Adobe Creative cloud once installed

  I just installed Adobe Creative cloud on my MacBook Air, and it did not open automatically. I am not able to open it or the other suggestions I have to do?

  Hi Louise,.

  Can you please try the following steps:

  1. uninstall the application Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)

  2 set the permission to "Read and write" for all groups of users on Adobe files in the following locations:

  /Users/ [user name] / Library/Application Support /.

  / Library/Application Support /.

  3. restart your machine

  4. install the desktop CC app (Creative Cloud help |) Creative cloud for office)

  Kind regards

  Sheena

• I can't open Adobe Creative Cloud on Windows 8.1. Can someone help me?

  This happened everytime when I try to open it. Simply load near my mouse on the screen but nothing happened and it is not open. Can you help me?

  Hi David,

  Please, try the following steps:

  1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)

  2 set to "Full control" permissions on the files of Adobe for all users in the following locations:

  a. [unite_systeme]: \Users\ [user name] \AppData\Local\

  b. [system drive]: \Program Files (x 86) \Common Files\

  3. restart the computer.

  4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)

  Kind regards

  Sheena

• Cannot open Adobe Creative Cloud. Help, please! Don't know what I'm doing.

  I left out of the icon of the CC on the Apple toolbar and couldn't bring it up again yesterday. Today, it appeared, but it is "inactive", IE. in gray. When I place my mouse to it, I get 'color spinning wheel of death '. To make things worse, I could not then the application open apps. I got the error:

  

  
  I tried to uninstall the application and reinstall it from the site and got this message:

  

  I don't know when it is open, and now I've trashed the app to be able to reinstall the creative application of Cloud, but get the same message.

  Someone please help! It's driving me crazy!

  Mac https://forums.adobe.com/message/5470608 spinning wheel

  or

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Cannot open Adobe Creative Mac 10.11.6 cloud

  I'm unable to open Adobe Creative Cloud. I am running OS X El Capitan (10.11.6). I tried to uninstall, reboot, and reinstall. I also tried Adobe running the cleanup tool. The application does not open even in Safe Mode.

  Pointers to solve the problem will be greatly appreciated.

  Fixed by removing "cooliris" InputManagers.

• I can't download Adobe Creative Cloud in Windows 10 (error Code 201)

  I can't download Adobe Creative Cloud in Windows 10 (error Code 201)

  Help creating cloud / cloud creative applications download error
  http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html

  201 - https://forums.adobe.com/thread/1636199
  - https://forums.adobe.com/thread/1863066

• Adobe Creative Cloud for Windows Phone. When?

  When do you plan to release Adobe Creative Cloud for Windows Phone mobile apps? I pay a full subscription to Adobe CC and I can't use the apps on my laptop. I pay a lot of money for your feature and it does not work, it's a scam. I won't spend phone just because you're lazy.

  If you don't plan to release for Windows Phone, you need to consider to reduce your costs and create more customizable way to separately purchase applications to choose. I think that the subscription for a single application is expensive right now. The price is considerable if you had like three applications included in this price.

  To market share of 2.6% for Windows Phone, I see not Adobe to do anything anytime soon

  IDC: OS in Smartphone market share 2015, 2012, 2013 and 2014

  They got more coverage 96% smartphone with Android and iOS.

• Adobe Creative Cloud 2015 Windows 10 problem: does not open

  I downloaded Adobe Creative cloud on my laptop, Windows 10. It worked and it opened correctly.

  But the next day, I keep trying to open, but it does not open more.

  I even tried restarting my laptop again and again to try to see if it'll work, but it won't always.

  I tried to uninstall it too, but it also only.

  Someone knows how to deal with this?

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• Failed to open the configuration for java or adobe creative cloud on Windows Vista

  D'origina ltitle: of course, my computer has a problem when I do something on it

  I have an inspiron equipped 5305 Vista and I can download stuff but I tried to download java and adobe creative cloud because of my recent having wipe my pc and I can not open the installer for java or adobe creative just cloud, it is there and does nothing, so no matter what ideas people as do I have to go into the settings for my pc and activate something or what? Very - Taylor

  Hello

  As you did a reinstall, make sure that Service Packs are installed.

  If they are, download and save Adobe, etc. > then right-click on the setup.exe > run as administrator to install.

  Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.

  It will also tell you which SP you have installed.

  Then, choose the download of 'bit' OK to use to install Service Packs, installation of SP1 first if it is not already installed.

  Vista SP1 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=30

  Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299

  Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468

  Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669

  This Information Microsoft can help you resolve problems that you encounter during the installation of Service Packs for Vista.

  http://support.Microsoft.com/kb/947366

  See you soon.

• Cannot install Adobe Creative cloud and can't remove it

  Help, please. During the software update (for windows 8), the computer was off. There was an error in update: C000003A. After that I went back to the previously saved configuration (if I understand correctly) I tried to install all my programs once more (desktop, Adobe Creative cloud, etc.) During installation of creative cloud installation saying that the previous filed was not properly deleted), I deleted the file "Adobe" according to the instructions from Adobe and also deleted with CC Cleaner.  Doesn't work. I can't install my Adobe or remove and reinstall. It's text from Adobe:

  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF027,D ...   -------------------------------------- Summary --------------------------------------  - 6 fatal error(s), 0 error(s)    ----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db  ----------- Payload: Adobe Photoshop CC 2015 Support 16.0.0.0 {3FB7A108-368A-4849-A3F3-69571BAAC457} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db  ------------------------------------------------------------------------------------- 

  In this case, it is better to own reseating of the creative cloud app and then try to install Photoshop cc.

  Follow the procedure below:

  
  

  Uninstall Adobe Creative cloud only.

  Using creative cloud | Uninstall the creative cloud desktop application

  Restart Computer after uninstalling cloud creative app.  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Disable the firewall temporarily.  [Optional step]

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  
  

  • Run the cleanup tool Adobe and if present remove below mentioned only options:
  • Creative cloud office
  • Adobe Photoshop cc
  • Adobe Application Manager
    

  
  

  
  

  http://download.Macromedia.com/SupportTools/Cleaner/Win/AdobeCreativeCloudCleanerTool.exe

  
  

  
  

  Step 5:
  

  Then, download and install the Adobe Creative Cloud app and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  After having downloaded the file Setup.exe of Coud creative , right-click on it and select the option "run as administrator".

  Once the Adobe Creative Cloud application is installed, login and try again to install Adobe Photoshop CC.

• Cannot install Adobe Creative Cloud

  Hello

  I was wondering if you could please help?

  I spent 2 days now trying to install adobe creative cloud and it still does not work...

  I tried all the troubleshooting section solutions and still nothing

  I use windows and the message I get after that installation of the creative cloud is the following:

  

  Tried to install/uninstall

  used the web to adobe uninstaller and it software uninstalled with errors

  I can't remove all the files manually to the program files because it tells me access is denied

  I even tried to restore the system, but still nothing...

  Help, please...

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

  - and 5 steps in response to #1 https://forums.adobe.com/thread/2144928

  or

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Cannot open the creative cloud again.

  I have Windows 7 64 bit.  I downloaded some applications adobe creative cloud CC; turned off my computer to download other applications later.  Now creative cloud does not open.  What should I do to open it?

  If you encounter a problem during the uninstallation of creative cloud see link below:

  Problem uninstalling creative cloud

  We must remove cloud creative associate app folders mentioned below, in order to avoid such problems in the future.

  We remove files, cool new folders will be created again.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  
  

  Step 4:

  
  

  Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

• Cannot open the Creative Cloud App (Mac)

  Morning, I read tons of message about this problem and still does is not for me. I see this screen:

  

  

  -J' uninstalled the application through the CC cleaning tool.

  -J' deleted content OOBE, including the opm.db file

  -J' I disconnect in the web (can not do in-App), I used a different Adobe ID and nothing works.

  Please, can you help me? I need to use XD and have no way to do it.

  Best,

  DGM. -.

  Hi Danielg56466162,

  As you said you have tried all basic troubleshooting steps and also mentioned several threads on the forums, I would always recommend refer you to the links below and check if this is useful:

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  If the links above do not help, then please follow here shared steps and reset your hosts file: Mac-CS3 Licensing error, can not activate

  Just in case if she still does not then follow the shared here and manually clean Adobe Creative Cloud desktop app from your machine: illustrator reinstall a trial version free 1 day old!.

  Let us know if that helps.

• Cannot run Adobe Creative cloud Setup

  I had to follow the steps:

  1. run AdobeCreativeCloudCleanerTool.exe and select "all clean."

  2 download the new Adobe creative cloud Palm desktop installer, and then run it. (as administrator)

  I can't see the settings window, there air installation does the process created. I use Windows 7 pro.

  Please answer to this problem. Thanks in advance.

  Click on the link below and download Adobe Application manager and install the same:

  http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe

  Once the installation is complete, look for the icon of Adobe Application Manager launch on desktop and double-click it.

  It will start the update process.

  Once finished, he shud launch CC app

• I cannot open the creative cloud what can I do?

  Can I use my creative cloud is not open I already reinstalled and tried everything... and the funniest in control of system I can not uninstall... I have to because that remove adobe Ornder...

  Translated with Google Translator

  You are unable to uninstall Adobe Creative Cloud app?

  If so, you can try once CC Uninstaller:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html