Cannot print from printer network.

Original title: not able to print

Have a desktop computer and laptop (both Vista), HP printer and 2 wire modem router/bridge combination.  Previously a Linksys and separate modem connected but now installed 2 wire gateway and my laptop now does not print to the printer.  My desktop prints fine.  That this has to do with IP addresses and the laptop is not able to connect to the printer?  Can someone guide me through how I can get my laptop to print?  Very frustrated.  Thank you!

Hey Roman.

The printer is detected on the network?

1. make sure the network is working and that your computer is properly connected to the network. For more information, see the following topics:

2.

Network printer problems

3 make sure that the printer is shared and that it is online. Follow the steps below.

Printer share

 

4. make sure that this latest printer drivers are installed. You can find your drivers from the link: http://welcome.hp.com/country/us/en/support_task.html

For help, see: find and install printer drivers

That should do it.

Kind regards

Shinmila H - Microsoft Support

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Tags: Windows

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