Cannot re - install using the cd - Help!

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• Now that the utility install cleanup is no longer available, what are my options to uninstall a program that cannot be uninstalled using the standard method?

  I have three programs which cannot be uninstalled using the standard method (Control Panel > Add / Remove Programs); they are Adobe Reader 9.3.4, update of Java 6 and Java 6 update 24. What are my options for removing these programs from my system? I did a search on the internet and all the answers say to use the standard method, or they point to the Microsoft Installer Cleanup (msicuu2.exe) utility. I found sites that claim to have the software available for download, but I am wary of loading the software of a site, that I don't know.

  I have three programs which cannot be uninstalled using the standard method (Control Panel > Add / Remove Programs); they are Adobe Reader 9.3.4, update of Java 6 and Java 6 update 24. What are my options for removing these programs from my system? I did a search on the internet and all the answers say to use the standard method, or they point to the Microsoft Installer Cleanup (msicuu2.exe) utility. I found sites that claim to have the software available for download, but I am wary of loading the software of a site, that I don't know.

  Revo Uninstaller (free): http://www.revouninstaller.com/revo_uninstaller_free_download.html

  The MS Installer Cleanup Utility is available at http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html , that it is a safe to download site from.  Based on warnings from Microsoft on the cleanup utility, however, you might well advised to make a backup disk image or at least a backup of the registry before using it.  C:\WINDOWS\ERUNT is an easy to use free registry backup tool.

• The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing, or the upgrade patch may update a different version of the program

  I try to use the Microsoft Office tool that implement an MSI for 64-bit Office 2010 installation file.  The tool works file and creates the msi file.  I get to the tool by going to the x 64-bit folder on the office 2010 installation disc.

  I install a new virtual machine from Windows 7 and tried to use the MSI file to install office 2010 and I get the error:

  "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program"

  If I just click Setup on the office 2010 dvd he moved very well on the same VM window7.

  Does anyone have an idea how do to understand why the windows installer keep fails or what he wants?

  If I click on the msi even on a system with office 2007 is installed, I get the same error.

  Thanks for the help

  jbabe

  Windows Update has nothing to do with the upgrade or installation of Office 2010. Please post future questions in this forum: http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Error message "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program."

  Original title: cannot install WMP11, update rollup 2

  I'm still on WMP 10 for a reason, and I wanted to connect my PC with 360 videos. I downloaded the update, but he told me to go get the Update Rollup 2 or something, so I tried to install it and he told me that I needed to go get the .NET framework 1.1 and .NET framework 1.1 SP1. I went to download them and install them, but he tells me that "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program".

  I Googled, tried of all kinds, uninstalled SP3 and tried and nothing.

  Hi xelliotx,
   
  I suggest that you follow these steps.
   
  Step 1:
   
  First of all, download and install .net Framework Cleanup Tool to remove selected versions of the .NET Framework on your computer.
   
  Step 2:
   
  Manually install the versions of Microsoft .NET Framework below:
   
  Microsoft .NET Framework Version 1.1 redistributable package
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en
   
  Microsoft .NET Framework 1.1 Service Pack 1
  http://www.Microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&displaylang=en
  Once this installation is complete, try to install the other required software and check.
   
  See also:
   
  Error message when you install an update for .NET Framework 1.1 or the .NET Framework 1.0: "the upgrade patch cannot be installed by the Windows Installer service.
  http://support.Microsoft.com/kb/940332
  
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Error: "the patch cannot be installed by the Setup program because the program is missing" during installation and Service Pack 2 for Corel Draw X 3.

  original title: corel draw X 3 need a file to upgrade to work and will not install Windows install. I am running XP

  Windows Installer won't install Corel Draw X 3 patch for Corel SP1 and SP2.  Corel X 3 was released at the end of the 1980s, well before updates from Microsofts SP.

  These files are patches for the X 3 program and have nothing to do with Microsoft SP 1, 2 and 3.

  The error that gives the installer of windows, is that the patch cannot be installed by the installer, because the program is missing (which is not the case) or the upgrade patch may update a different version of the program, (which he did... this fix is designed especially for the X 3 only and is in fact the upgrade for him.)

  It says to check that I have the program on my computer and I have the appropriate fix. (What I'm doing.)
  NOTE:
  Last week I had to remove Corel X 3 from my computer and re-install. After that, I couldn't get the patch installed, and it needs those 2 patches to work properly.

  I am running XP Pro with MS Service pack 3 on my computer.  I have Intel pentium 4, 2944 usable Mg 300Ghz installed memory 266,80 GB of free space on 2 hard drives.

  Another site said a faulty windows installer can cause "out of memory" errors and has spent in Corel Draw so I deleted and reinstalled as I've mentioned above. Any ideas on how to get this installed?  Hope you can help, I don't know where to turn to the next if not. Corel does not support this program because of his age. I can't afford to update at the moment so I have a problem here. Any help would be much appreciated. Thank you

  Been away in a few days. Just in case anyone else has this problem, I found the answer. It's one of those moments DUHHH.

  If you use the version of Corel Draw X 3 13.0.0.739, there already = sp1 and sp2 patches and pre-installed horfix.

  Should check that the first step, but I thank you

  David Vinod to try to help this sometimes fictitious.

  Best regards, Frank

• Windows cannot be installed on the disk, the selected disc is the gpt partition style

  I have a Sony Vaio E Series laptop.

  Model - SVE151B11W

  It comes with windows 8.

  a problem with the last few days, after turning on the computer laptop only shows and display vaio logo is black.

  I tried to format the laptop and reinstall windows 8. But could not able to install.

  and then I insert the hard drive of the laptop to my pc and formatted c drive.

  and try to install windows 8 but when I select the c drive it shows "windows cannot be installed on the disk, the selected disc is the gpt partition style" how to install windows 8 to it. I don't want to format my drive on the other. He has a lot of important documents.

  "

  Please help me install windows 8 on my laptop.

  Hi Maxy,

  This problem is caused because the Windows startup command settings.

  I suggest you refer to the step which was answered by the following Microsoft link blue microwave.

  "Windows cannot be installed to this disk. The selected disk is the GPT partition style. »

  Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Keep us informed on the status of the issue.

• Photoshop CC2014 portrait "the extension cannot be installed because the verification does not license.

  I get the following error "the extension cannot be installed because the verification does not license" when I try to install the trial version of portraiture for Photoshop CC 2014.  I installed the cloud and I tried to install it via Adobe Extension Manager, but I have the same error message - I checked passwords, reinstalled the extensions Manager, removed the download of trial version and reinstalled - 4 hours later and still nothing? I am very stuck and desperately need to trial, this add-on. Please help as soon as possible - thank you

  I found a link directly through Imagenomic for the trial version and it worked the first time! Link to their page is less than

  How to install plugins Photoshop CC 2014 - Powered by Kayako eSupport help desk software

• They gave me the CD "Adobe Photoshop element 10' how to install using the serial numbers?

  They gave me the CD "Adobe Photoshop element 10' how to install using the serial numbers?

  Normally, you would place the CD in the CD player and it would be autoplay and start the installation process.  If it does not start automatically, then look at the contents of the disk file by using any file manager software, you have for your system and see if you can find the installation/setup file.

• Cannot install using the key OEMACT.

  I have a Vaio VGN-P699E; I tried VHP OEM and disks of detail on this device without success; nor will accept the key OEMACT.  The unit in question will not have a standard external optical drive; the BIOS is hardcoded only to work with $100 + optical drives external sony (as the series U) so using the manufacturers recovery media is out of the question.  I had a customer install a pirate copy of Win 7 on the device so I am running vista on the admin account setup.

  Given that microsoft provides no documentation on their licensing process license or what discs work with what labels he has no way of knowing what kind of disc I need for this device. Anyone know?

  Thank you!

  For more information on OEMACT which don't is not supported by Microsoft, please post on the following site:http://social.microsoft.com/Forums/en-US/genuinevista/threads where they in questions of vallidation which seems to be the situation in this case.

  I hope this helps.  They know more about what we do.  It is not activation or what disc use the problem, but rather of validating himself.  Which must be resolved before you can make progress with your application.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• New installation of Windows, cannot be updated, use the troubleshooters, install some drivers, etc.

  I just got my new pc in the mail, put everything together, things are going wonderfully.

  However, my old motherboard installed my hard drive as IDE, while my new motherboard used alone RAID or AHCI (im using the same hard drive for my new pc) and so I just reinstall windows using my installation disc. And when I loaded in windows, I installed my card drivers mother perfectly fine CD. However, I can't use windows update, even after the validation of windows. All convenience stores read "a problem is preventing the troubleshooting tool to start" (0x8E50247 error code) actually ive been awarded the xxxxxx247 codes error then Yes. Help, please. I want my PC to normal

  PS I have all my old files always in my windows.old folder. Can I just set that up somehow? If my computer is back to how it was before the passage of material?

  Hello

  To troubleshoot Windows Update in Windows 7, we suggest that you follow these methods below and see if it helps.

  Method 1: Reset the Internet Explorer settings.

  You can reset the Internet Explorer settings to return to the State they were when Internet Explorer has been installed on your PC. This can be useful to solve the problems that could be caused by some settings changed after installation.

  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Also re - activate the Add-ons.

  Please click on this link to know how to reset Internet Explorer settings.

  Method 2: Perform the clean boot

  A clean boot is executed to start Windows by using a minimal set of drivers and startup programs. This will eliminate the conflicts of software that occur when you install a program or an update or when your run a program in Windows.

  Click this link to learn how to perform the clean boot in Windows 7.

  Note: Please see: How to reset the computer to start as usual after a clean boot troubleshooting section of Kb to start the computer to a normal startup after you fix the problem.

  Method 3: Run System File Checker scans to check corruption of system files.

  1. Press the Start button, then type cmd.
  2. Right click on cmd and select run as administrator.
  3. If user account control dialog box appears, confirm that the displayed action corresponds to what you want, and then click continue.
  4. Copy and paste the following command in your command-line prompt: sfc/scannow
  5. Press enter to execute the command. It may take a few minutes to complete. If you find 100% full reorganisation, click X to close the command prompt.

  Let us know the result.

• Cannot type and use the mouse to Sametime. HELP ~ ~ ~

  Hi all! =)

  Here's my question:

  1. I play a game called "Battlefield Heroes", which forces me to use the keyboard (for up and down movement) and the mouse (to transform my character/avatar)

  2. they both seem to work very well ON THEIR OWN. But will not work at the same time.

  3. I tried to look in the folder C: > control PANEL > MOUSE... and we found NOTHING that will help me solve this problem

  4. I NEED WINDOW 7 EXPERT ASSISTANCE! PLEASE, I BEG YOU!

  Thanks for reading.

  FOX

  Hello

  Try this-
  1. go in the tab Options-controls when you log on, and then make the settings at default (you need to reset your custom bindings, however).
  2. If it does not, delete the file controls.con for the profile that you have problems with. The controls.con file is located in the folder of BF2142 in your 'My Documents '. There is a file controls.con for each profile, and profiles are numbered in the order that you created the soldiers. The file will be re-created with the settings by default when you start the game again.
  3. If you have customized links to record (and if you have the same links customized for another soldier who still work), you can try to copy the file contols.con on the profile that is not working, or even to write your links in the tab Options-controls before deleting the file.
  4. If none of this works, try to delete the entire folder of My Documents BF2142. The entire folder will be re-created with all the default settings the next time you play. However, you need to reset all the audio/video settings.

• E540: Dolby Advanced Audio v2 cannot be installed on the new SSD

  Hello

  the Dolby Advanced Audio v2 question keeps grinding my gears. The situation:

  I added a second drive (SSD) successfully to the E540, everything works and is configured correctly. I still have the disk original in place and achieved 8.1 Windows (x 64) installed on both drives. However, I can't run Dolby Advanced Audio v2 when starting Windows Setup (fees) on the SSD. Just after starting, or you try to start the application, there is a Windows error message telling me that the Dolby-driver cannot be executed, and I have to reinstall the application if the error continues to exist.

  When booting from the original HARD disk there is no problem with Dolby Advanced Audio v2, the application works very well. Every time booting from SSD error message appears.

  I know that it is a known problem and I read all of the information that is out there on the internet. I tried uninstalling and reinstalling the DRIVERS on C: several times record, everything was installed in orders different and tried almost all of the combinations use the audio CONFIGURATION, Setup in DOLBY, the UIUa64 and so on. I can't install correctly Dolby Advanced Audio v2 on the new SSD. The installation ends and Dolby Advanced Audio v2 is displayed in the list of installed programs, but at the end of the installation, the error message also occurs.

  (I followed exactly the solutions reported for other systems, but none of them worked for me. Please tell me in what order I should run the driver setup (s) for my E540 if you think that it is a source of possible error).

  I don't really know what could cause the error during the (apparently) accurate installation still work when starting from the original HARD drive? I would really really appreciate advice that could help me solve the problem.

  See you soon

  (PS: I speak not of Dolby Digital Plus, but Advanced Audio v2!) The Dolby Digital Plus the user interface is available on the SSD. The sound quality varies considerably between the two installations of Windows on the SSD and HARD drive and the loss of sound quality is unacceptable for me.)

  I found the solution to my problem in this thread:

  https://forums.Lenovo.com/T5/Lenovo-3000-and-essential/how-to-change-FOM-Dolby-Digital-Plus-interfac...

  Didn't think to try the Win8 pilot... my bad, but I hope this helps others.

• Equium M50-216: cannot save or use the microphone or "phone entries

  I have an Equium M50-216, with 1 GB of RAM & Centrino 1.7 GHz processor, running XP Home.

  Without apparent reason, I am suddenly unable to use my SKYPE USB ' phone to talk. Audio output is perfect, however.

  I also tried my helmet using the jack on the front of the laptop, with the same result.

  I downloaded and installed the latest driver for the sound card, which is a Realtek AC97. I tried the test equipment of Windows, but there is no evidence of entry he built in sound recorder, audio, or in windows.
  The device driver is properly enabled and reported no problems.

  Is it a hardware problem - as it seems card works OK for output?
  Is it a Windows problem - I can achieve a reformatting the drive & re-install of XP soon - it would help?

  Roger.

  [email protected]

  Hello

  As far as I understand your problem, you are not able to use the external microphone. Am I wrong?
  You mean that it's a hardware problem, hmmm I n t think so.
  To me, it looks like a wrong setting

  Please check if the microphone is activated. This should be verified in the--> sound & audio devices Control Panel.
  On the volume tab, press the Advanced button.

  In the options settings, you can switch between the playback volume controls & record.
  Please check everything!

• Windows XP Home edition cannot be installed on the Satellite P200

  Hello

  Sorry, but my English is not good.
  I have a Satellite P200-17 b, model PSPB3E...
  The problem: it has VISTA installed, but I need WXP as operating system.
  Windows XP Home edition cannot be installed because it cannot find the hard drive.

  What can I do?
  It's Windows XP SP2 home edition Professional

  Can someone help me?

  Thank you
  Jürgen

  First
  Download your PC card mother SATA driver

  http://www.toshibatech.NET/f6flpy32.zip
  This file exract disket diskette
  then
  open by pushing pc F12
  Open with the XP CD
  floppy drive in pc

• Color LaserJetPro M177, other: sharing printers of HP network suddenly cannot be installed on the network

  I don't know if this forum is the right place to post a question to the enterprise level.  But here's my problem:

  I work for a public school district.  We have a number of HP laser printers installed in various laboratories and classrooms in the district.  These printers are connected to our network and are shared through our print server, PS1, which runs Windows Server R2 2012.  Until very recently, we have had no problem installing, sharing, and use of these printers in this method.  I mean, basically, use us management of printing on PS1 to create a TCP/IP port, then install the HP drivers for the printer you want, and then create the shared printer.  It is relatively simple.

  However, at some point during 3-4 months, things stopped working.  We can always install printers HP on PS1 as before, namely, but on a client PC (Win7 Pro x 64), when we sail to PS1 and doubleclick, the driver printer to install it, we get a message that says:

  "A policy is in effect on your computer that prevents you to connect to this queue.  Please contact your system administrator. »

  This would seem to indicate a problem within group policy.  But the thing is, we had not brought no change in the strategy of group before the encounter this problem.  (We made some changes after seeing this error, to try to fix it, but nothing works).

  This problem seems to affect all THE HP printers that do not use the universal print driver.  We discovered that, for some reason, the UPD to PCL6, printing, v5.7.0, works fine.  However, not all HP printers are compatible with this driver.   For printers,'re missing us a workaround solution.  We have not had this problem with other printers shared through our print server - such as our brand printer Sharp 30/copiers or printers Brother 15 or more.  Those that all continue to work properly.

  It may be only 64 customers who are affected.  However, as computing has changed strongly in the paradigm of 64-bit, we have a few 32-bit workstations left on our network with which we can test.  And anyway, it wouldn't matter if it DOES not work on 32-bit clients, because all computer is now firmly 64-bit.  We need these drivers to work under a 64-bit paradigm.

  Of course, I checked to make sure that I am downloading the drivers of HP.  Where a printer is not compatible with the universal print driver, I have download Win7 x 64 driver.  Of course I don't want the full installer, so I try to download a barebones driver, if available.  If it is not checked out, I extract it using 7zip.  I then copy them to a directory "drivers" on the print server.  Then I open the server print management, create my port if it does not already exist and then do a right-click drivers and choose "install".  When you are prompted to select a driver to install, I choose "Disk" and navigate to the directory where the driver exists.  After the installation of the driver, I have printers right click and choose "Add a printer", and then I select the driver that I just installed when prompted.

  I then go to a client computer, go to \\PS1 (the server) and select the name of the printer that I want to install in the list of all the printers on PS1.  It is when I get the error described above.  I get this error, regardless of the level of permissions that has my account.  I get when I log using my District business administrator credentials.

  In the event logs on the client machine (Microsoft/Windows/PrintService/Admin), I get the following message after one of these attempts to pilot install:

  Description:

  The print spooler could not import the printer driver that has been downloaded from \\ps1\print$\x64\PCC\ntprint.inf_amd64_a7ac65d1b7714fb1.cab in the driver store for the driver HP Color LaserJet Pro MFP M177 PCLmS. code error = 800f024b. This can happen if there is a problem with the driver or the digital signature of the driver.

  The printer that generated this message was a Color LaserJet Pro M177, but we have lived this message with any other HP printer models, including the LaserJet P3015.

  What is more revealing, in Journal of the client PC to install (c:\windows\inf\setupapi.dev.log), any attempt to install one of these 'broken' HP drivers generates the following output:

  From c:\windows\inf\setupapi.dev.log:

  Impossible to check the file 'UNIRES. DLL' against the catalog. Catalog = ntprint.cat, error = 0xE000024B

  !!!  Sto: catalogue contained no hash of the file. File is probably damaged or a victim of manipulation.

  !!!  Sto: Driver package appears to be falsified. Filename = C:\Windows\System32\DriverStore\Temp\{61572abe-df8e-19bb-2d9b-d057c6484c6d}\ntprint.inf, error is 0x800F024B

  !!!  Sto: Driver package seems to be corrupted, and it will not be installed.

  !!!  NDV: Driver package has no signature validation. Error = 0xE000024B

  Sto: {DRIVERSTORE_IMPORT_NOTIFY_VALIDATE exit (0xe000024b)} 10:57:24.124

  !!!  Sto: Driver package has no signature verification. Error = 0xE000024B

  !!!  Sto: impossible to import the driver package in the driver store. Error = 0xE000024B

  Sto: {stage Driver Package: exit (0xe000024b)} 10:57:24.124

  It's the only omission or error that appears in the setupapi.dev.log, then it would be to think that it is the real culprit - Windows does not allow the installation of the driver, because it cannot verify the digital signature of the UNIRES. DLL, which rained investigatoin reveals himself as one files contained in hpcm177_64.cab.

  So.  HP.  Does this mean that you ship pilots who incorrectly signed?  Or maybe you adjust Unires.dll in these pilots AFTER their signature?  Or is it possible that the problem is a kind of problem of configuration on our side?  Or is this question is beyond the scope of this forum of HP?  If this is the case, please direct me to where I could ask this question to a more receptive ear?

  I think I found the root cause of the problem.  Ran across this post by Doug_Wright also on the HP forums:
  http://h30434.www3.HP.com/T5/LaserJet-printing/solved-A-policy-is-in-effect-on-your-computer-which-prevents/m-p/5721939/highlight/true#M291619

  He said he received the same exact message we get when trying to install a printer on the network: "a policy is in effect on your computer that prevents you to connect to this queue."

  He said: "turns out be an update of KB3170455print spooler security.»  Uninstall this update fixed the issue. »

  I have tested this fix on my network, and it has indeed solved the problem.  After removing KB3170455 from a post test and restart, we once more able to install this worsktation HP network printers without receiving the message 'political prevents you to connect.

  However, some additional tests will be needed, as corrected by KB3170455 vulnerabilities are certainly valid - and my network is a public school district, it is certainly still 'at risk' for attacks of students wishing to test their abilities of "piracy".  But even still, it's good to finally know what really is the cause of this problem.  Before, I was grabbing at straws.

  Technology of Microsoft security on update:

  https://TechNet.Microsoft.com/library/security/MS16-087?f=255&MSPPError=-2147217396

  A useful discussion on Reddit, which also addresses this issue:

  https://www.reddit.com/r/sysadmin/comments/4stcdo/kb3170455_stops_nonadmin_users_from_installing_a/