Cannot re - install Windows7 from USB key created with Dell Datasafe Local Backup

Hello

I created Dell Datasafe Local Backup recovery media and stored on a USB key.

However my laptop Dell Inspiron has only USB 3.0 ports so when I try to boot on the USB it tells me: "cannot find the image of system recovery. "If you try to restore your pc from a USB 3.0 (blue) USB Port please connect to another USB Port, restart your PC and try Recovery.

If my laptop has no former USB 2 ports and, apparently, Windows 7 doesn't come with native support USB 3 so how can I re - install my system using the USB that I made Dell Datasafe Local backup?

I tried to make a set of Dell Datasafe DVD, but it is not I think that there is a bug in the routine of Datasafe Local Backup DVD recovery media.

Am I better off Dell asking to send me a re-installation OEM DVD set? How would I do that?

Thank you.

First of all try to change this setting in the BIOS Setup disable USB 3.0 features to install Windows 7 from a USB Flash drive

Regarding the DVD of Reinstalaltion demand that I recommend. For US customers, there is a relocation brackets online application form. For customers not in the United States, you will need to contact Dell's technical support and ask for one. Customer numbers are available here. Once you have the DVD of resettlement follow my wiki A Clean install of Windows 7. If you have problems requesting the vote of reinstallation DVD on the poll here.

Tags: Dell Software

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