cannot redeem a gift

I can't redeem a gift sent by email. When I click on 'redeem now' it takes me to the iTunes download page, even if I have iTunes on my laptop (windows).

Help!

Have you tried to open the email in another browser? Or email should purchase inside code so that you can copy - paste into your iTunes - or you could right click on the button "buy" in email and copy its address, extract this address code and paste that into the field of redemption in your iTunes.

Tags: iTunes

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