Similar Questions

• Cannot renew the subscription - manage plan showing blank page

  Greetings,

  I'm trying to renew my subscription to illustrator and sequelae, but every time I click on manage the plan button that need me an empty page with only these texts:

  Plan information

  Update Adobe ID profile

  
  

  © 2016 adobe Systems Incorporated. All rights reserved.

  • Help
  • Terms of use
  • Cookies and privacy

  nothing else comes that I tried firefox and chrome even browsers problem

  Hello

  Please try to delete the cookies/cache of the browser, then check.

  If the problem persists, please consult manage your membership FAQ: how to renew or restart my membership?

  Hope that helps!

  Kind regards

  Sheena

• Cannot renew annual subscription

  Greetings,

  I recently received an alert that my subscription to Adobe Creative cloud will expire in a few days, and he is asking me to renew my mode of payment. However, I have not access to this link when I connect. There is no option to renew when it's generally supposed to be a link to change my method of payment under my name. (see below) I would like to renew my subscription. What should I do? Thanks in advance.

  

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I cannot associate my signature to the creative cloud, an error occurs when the opening of the first, he is asking me to renew the subscription, what I do?

  I cannot associate my signature to the creative cloud, an error occurs when the opening of the first, he is asking me to renew the subscription, what I do?

  Hello

  Please see CC help | 'Renew your membership' window appears when you launch an application Cloud Creative

  Kind regards

  Sheena

• Cannot start CS6 - says I have to renew my subscription

  Hello

  I have CS6 which I have owned for 4 years. It is not a subscription product but a perpetual license.

  I tried the subscription of the CC of photography for a year but never use it - I never used CC for Photoshop. My subscription has expired recently and today when I tried to open Photoshop I got a message that I need to renew my subscription. I can't Photoshop to open at all.

  Can someone tell how to fix this? I don't need a CC so don't want to renew, or I should because I own the license for CS6.

  Thank you!

  Margaret

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).

• I'm doing something wrong? I just renewed my subscription but cannot start Ps at all.

  Hello

  I am almost sure that I m wrong, and the answer should be very simple. My monthly permit expired with my credit card and Photoshop has simply stopped working. I renewed my subscription and already received confirmation from Adobe say. I can't get into my account online, but applications on my beginning of end won´t (Photoshop and creative cloud). I can launch Lightroom, but it tells me that my subscription needs renewal.

  I hope that this is not simply a matter of waiting... Any help is welcome.

  Thank you.

  O

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Tried to renew my subscription to more than 24 hours, there and are still unable to use programs?

  Tried to renew my subscription over 24 hours ago and still cannot use all the adobe programs?

  In the same pop up that says "renew your membership". Look for an option named " have a different Adobe ID".

  Click top and connect you with the Adobe ID, using which you had purchased the subscription.

• Cannot renew my IP address

  I can't access the internet because when you run the Wireless Network Connect repair, the repair fails because it cannot renew my IP address. Other computers and phones connest to my network home wireless without any problem, so I know it's not the router. I also tried disabling the adapter USB of Belkin Wirelsss and change USB ports. I run services.msc and ensured that the Client DNS, the DHCP Client and the remote procedure call (RPC) are set to automatic, which they are. Short to take a hammer him, is it anythinig else I can do?

  I have a Dell PC running Windows XP.

  Thank you very much

  Ok

  Thanks for this info. Now, I can rule out certain possibilities for your problems. so, back to my first reply, have you tried all the troubleshooting proposed it? If so, what were the results?

  I'm not familiar with the Belkin software so it is easier for me to work with Windows Wireless Zero. Although the Wireless Zero service can be started, it does not mean that it is used, and if the Belkin software is active, it probably isn't. the first thing to do is to find the setting in the Belkin software that controls this. If you do not find this setting, then my suggestion is to uninstall all software from Belkin and re - install but only install the drivers. In addition, search for a guest on the way in which you want to control the adapter (Belkin or Windows) installation.

  Just reply with the results of my original suggestions. If you have problems made me know what they are.

  A suggestion, signal strength can sometimes be misleading. If it is not already in the same room can you move the router to make it and see if your Belkin connect? Currently, there is no need to worry to get internet access, only to get a wireless connection, so the physical connection to the telephone line is not important.

  Tricky

• Inspiron 15R SE 7520 - How to renew Mcafee subscription

  Hi all

  My new laptop Dell came with Mcafee 15 month subscription.

  I followed the link on the site of dell to register with Mcafee - but not able to activate the subscription.

  Any help with this would be really appreciated.

  Thanks in advance,

  Rahul

  Hello Rahul,

  Your title above shows that you want to renew a subscription, but your post shows that you just want to enable a subscription registered. If you have already registered and received confirmation by McAfee, contact them and ask how to activate it. Make sure you have your product key and account available.

• Renew your subscription

  Hello

  Renew your subscription window starts to appear when I try to start any application in the list of Creative Cloud Apps.  This started happening after the update has been installed and activated.  Although my subscription is still valid and due for renewal next January 2017, no app can be started. Even after waiting 15 minutes recommended for try again, 'Thank You.  Your subscription to creative cloud is now active. Click on continue to use your product. "window, but again trying to start any application, renew your subscription will appear again!  and continuous loops without any application started.

  Please help with this problem...

  Kind regards

  Wassim

  

  

  

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  - and Troubleshooting FAQ https://forums.adobe.com/thread/1962238

  - and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

• Said to renew the subscription when I already did

  My student annual membership recently ran and I renewed it comes, but this time using another card payment, as well as to subscribe to a different package. However, he has already taken the money for this month here (May) and says it's up and running, none of my Adobe applications open. At the opening, a window pops up saying that I need to renew my subscription and wait 15 minutes after doing. It's been 2 days now and still not working. Not very happy as it is originally behind me in the work. Anyone know what I can do? Thank you!

  + 1 I have the same problem. I also tried to buy a new subscription (paypal, done), but the payment is passed and nothing happened. I try to talk with the Adobe Customer Service. They say:

  Serigne Mbacke: I see that you have the command successfully passed an dyou have been in charge. But due to an error, he canceled.

  Serigne Mbacke: So I cancel it permanently and issue you the refund.

  Serigne Mbacke: You can place a new order under a different Adobe account and use the subscription.

  ..... Serigne Mbacke: No. I would like to inform you that unless implementation of the new order, he has no other choice.

  Serigne Mbacke: I have checked and successfully, issue you the refund.

  Serigne Mbacke: once you get the refund, you can place the new order.

  Serigne Mbacke: Is there anything else I can help you?

  Serigne Mbacke: I wish to inform you that, while the order mymail@mail.ru you have been faced with the problem. That's why I asked to place it under the other account.

  Serigne Mbacke: If you still want the order under [email protected], you can place.

  Oleg Babenko: ok

  Serigne Mbacke: sure.

  Serigne Mbacke: Is there anything else I can help you?

  Oleg Babenko: no

  Serigne Mbacke: You're welcome!

  After that, I use demo 30 days trial and wait for the refund, when it's done, I try to buy a new subscription.

• Mac Bookpro - renew your subscription

  Hello

  I had to renew my subscription with adobe creative cloud. Now I can't open my photoshop on my Macbookpro. I try to open photoshop, but then he says this (screenshot of what ahppens below) I don't know what to do to make it work again?

  

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• How to renew my subscription, I have no option to change my payment details

  How to renew my subscription, I have no option to change my payment details

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• I have an annual account CC allowing access following applications - all right until AI launches. The CC window asking me to renew my subscription - subscription I have. PS and to launch etc. - all, but have. Clues? Thank you

  I have an annual account CC allowing access following applications - all right until AI launches. The CC window asking me to renew my subscription - subscription I have. PS and to launch etc. - all, but have. Clues? Thank you.

  Hello

  Please follow the steps here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-help.html

  https://helpx.Adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if this helps!

• I just renew my subscription and have trouble to install. Can you help me?

  I've just renewed my subscription and having trouble to install. Can you help me?

  Disconnection of CC app and sign in only once and then check.

  Connect and disconnect activate Cloud Creative applications

  Always the same? Let us know what happening exactly when you try to install?

  Windows or Mac?