Cannot send or receive e-mail using windows mail.

When I try to send or receive emails that I get a security box appear asking me my user name and password. When I typed in the information, the box disappears to reappear a few seconds later. An error message appears - account: 'electronic mail', server: ' e-mail, Protocol: Pop3,Server response:'-Err Authentication failed', Port: 110, secure (SSL): no,ServerError 0x800CCC90, error number: 0x800CCC92.

I checked all the usual settings and everything looks OK. Under Tools - servers, I made sure 'connect using the secure password' is unchecked. I also uninstalled the AV (AVG) temporarily, but the problem persists. I tried my old laptop and e-mail works fine on this point, so it's certainly a problem with my new PC.

I am at my wits end and would appreciate any help.

Thank you very much.

Read this on how to set up Windows Mail:

http://www.SimpleHelp.NET/2007/02/07/a-beginners-guide-to-setting-up-Windows-Mail/

Link above has an easy to follow Guide to set up Windows Mail.

Contact your ISP (Internet Service Provider).

They offer your broad band/Dial-up connection.

Ask them to:

username
password for your service account to wide band/Dial-Up with them

Server of incoming POP3 mail
outgoing mail SMTP server

The above information is required to set up Windows Mail.

ISPS are usually happy to help you set up your email account.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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