Cannot start creative cloud on Mac
I write back to my personal account, when I posted the last time that I was always connected on an old account:
This is the third time I came to this community by seeking an answer to this question. I never got a solution to my problem and now since I need to download the first and can't, I have to deal with that again.
Creative cloud does not launch on my machine. The icon does not appear in the top toolbar, and when I try and start it from the Finder, literally nothing happens. Any other person I've seen who has this problem gets at least a mistake or a wheel that rotates or white box, but I get nothing. All nothing happens. I just keep clicking on the icon and get nothing. I tried to remove, reinstall, reboot, empty OOBE folder, nothing works.
I have a program called "Little Snitch" installed on my machine that stops a program to send information which I think could ask questions so I turned it off and it still does not work. I really need help with this because as I said I really need first on this machine.
Thanks for sharing the update, as you mentioned that you use "beta of Mac OS Sierra", this problem could be related to it, such as Adobe has not tested our applications on this operating system.
However, you can contact our service for additional troubleshooting, see:
Help FAQ: How do I contact Adobe for support?
Contact the technical support FAQ: Impossible to reach support via the link "contact us".
Tags: Adobe
Similar Questions
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Cannot start creative cloud for Mac
This is the third time I came to this community by seeking an answer to this question. I never got a solution to my problem and now since I need to download the first and can't, I have to deal with that again.
Creative cloud does not launch on my machine. The icon does not appear in the top toolbar, and when I try and start it from the Finder, literally nothing happens. Any other person I've seen who has this problem gets at least a mistake or a wheel that rotates or white box, but I get nothing. All nothing happens. I just keep clicking on the icon and get nothing. I tried to remove, reinstall, reboot, empty OOBE folder, nothing works.
I have a program called "Little Snitch" installed on my machine that stops a program to send information which I think could ask questions so I turned it off and it still does not work. I really need help with this because as I said I really need first on this machine.
Hi, paint,
You have an active CC team, can you please contact support via Adobe Creative Cloud for the presentation of the teams
the question needs technical problems to our technical support engineers. You have not yet contacted support for this.
Concerning
Stéphane
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Cannot find creative cloud on MAC after the installation process is completed.
I installed creative cloud, but could not find it on my MAC after its installation process.
Does anyone have the solution to this problem?
Hello
Please check the Applications folder in the folder Adobe Creative cloud.
In the case where you are unable to find it, please try to download the installer according to the suggestion provided by Justin.
Kind regards
Sheena
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I need Creative cloud mi Mac pero en instalar me appears as lo puedo instalar... Necesito UN ayudarr
If you still see lawsuits after trying the suggestions above, please also visit:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
refers to:
If the applications in the creative cloud display 'Trial' or 'Buy now' in front of them or when you start a creative Application of Cloud like CC Photoshop or Indesign CC it comes up with a pop up to 'Renew your membership', please see:
Applications creative Cloud unexpectedly reverts to https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html test
If you turn to day to the designer 2015 of cloud and all or part of the CC apps show 'trial start or buy now' in the creative cloud desktop application or a trial message window displays at the launch of any product of CC 2015, please see:
Creating cloud Applications back to trial Mode CC 2015 update to https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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Cannot install Creative Cloud desktop update and complete software lost
Cannot install Creative Cloud desktop update and complete software lost
Hi Titanouk,
Besides what % Rajashree 20Bhattacharya suggested you can also make reference to: error "Unable to install" received when installing Adobe Creative Cloud desktop App.
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Understand more about Adobe e instale los programas in mi pc, preo al open first cc 2015 este error filed Activation appears, we cannot activate creative cloud. that hacer debo?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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H, I I have more creative cloud for mac and I pay monthly fees for students and teachers, but when I try to combine files PDF with the software Adobe Acrobat Pro it tells me I have to pay extra to combine files. Why?
Hi matthewt_1990 ,
Would like to inform that ensure that you work in Acrobat Pro not in Acrobat Reader to combine files.
Please refer to this Article:- Impossible to edit PDFs in Acrobat XI or DC
I would like to know if it works.
Kind regards
Christian
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After that update cannot open creative cloud desktop administrator, how to go back to simply click to open?
Run as Administrator http://forums.adobe.com/thread/969395 measures to permanently assign FULL permissions
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Cannot download creative cloud because I'm in the Kenya, even though I am an American with the American credit card and the address of the credit card. I changed my region on my Adobe back account in the United States, but it won't let me download it.
I think that the Downloader checks your IP to be sure that you are, where you say you are... so your account is based in the United States will not work for a purchase, since you are not actually in the United States
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Cannot update Creative cloud update Win7 error 1.
The only solution that I find in the forums is to remove ALL Adobe applications and reinstall.
Seriously?
No need to uninstall other Adobe applications, except Adobe Creative Cloud desktop application.
Follow the procedure below:
Uninstall Adobe Creative cloud only.
Using creative cloud | Uninstall the creative cloud desktop application
Restart Computer after uninstalling cloud creative app. Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Disable the firewall temporarily. [Optional step]
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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Installation of creative cloud on Mac
I try to install Creative Cloud on Mac. After double-clicking on the app, a windows Cloud Creative empty is displayed. I'm supposed to see what software is installed and the download process. There is no such thing on the window I. Otherwise, on my Adobe account on the web, I see software "downloading". It seems that there is no download at all. Someone had this problem before?
Clauded28879454 for more information on how to install the desktop application Adobe Creative cloud please see download and install Adobe Creative Cloud applications. If you continue to have problems, I recommend you to use another web browser. We invite you to update this discussion if you have additional questions about the installation process.
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How to uninstall Creative Cloud on Mac?
Hi guys
How do I unistall creative cloud on mac? Because I never use it so I think that is better to unistall it and make room on my mac. Thanks for your replies.
PS: I'm sorry if my English is not very good, but I'm french, please not judged me haha
Hello
Please see CC help | Uninstall the creative desktop application Cloud
Kind regards
Sheena
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I bought educational individual creative cloud on Mac, but after installing it still shows trial version on the soft CC. How to configure the version full?
Hello
Please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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Hello.. I need to program installation adobe creative cloud for mac because it refuses to download on the site and when I press the download shows a blank white page. I want to send a direct download link
Hello
Please see the below download link
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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Cannot download creative cloud AE. It is not in the list?
Cannot download creative cloud AE. It is not in the list? I've updated three times already, but always AE did not appear in the download list.
Hello
You have a 32-bit Windows machine. Please consult the document below and pass technical questions of the article to check the system requirements and why you can't use it on the 32-bit computer.
Using After Effects | After effects CC / Common Questions
Vinay
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