Cannot start device - ASDM question Manager

Hello

I have recently updated our router to spare ASA 5510 to version 9.1 (3) with image ASDM Version 7.1 (5) 100.

The customer I try to run the ASDM launcher on Windows 7 x 64 is the latest version of Java (updated 7-5).

I am able to do at the hand of the screen when I have https to the device.  I can install the ASDM launcher, but as soon as I get the host name and the password I have the following error "could not launch 192.168.X.XXX Device Manager."

I went through a checklist and I can confirm the following:

-3des-sha1 license is activated

-Http server is enabled for my customer subnet

-ssl encryption is enabled

-Tried Firefox and IE10

When I try to run the ASDM via the browser I go as far as to ask for the password, and although the initial prompt seems to accept it, an another authentication box will appear asking you to do this over and over again in an infinite loop.

I have lived through many forum posts and checklists, but I can't seem to identify this problem.

If it helps, the box was already flashed back to factory default before I then applied the configuration from scratch (depending on the configuration of our live cam ASA 5510).

Can anyone help please?

Thank you

Hi Anthony,.

Since then, you must have more control on ASA:

AAA authentication http LOCAL console

Alongside this, there should be a user name and password in the local data base of the SAA. Then try to configure command, then check:

username cisco password cisco

After this attempt to access two cisco ASDM with username and password and check if it works or not.

-Prateek Verma

Tags: Cisco Security

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