Cannot switch to CC account personal student CC...

I've been going round in circles on the Adobe website trying to understand how to make for my personal account from CC to CC student account and I can't understand how do. I tried to cancel my CC account and buy the student... version but I get a message that says «you have the account CC photography...» Contact customer service to see if you qualify... "Then this brings me to an infinite number of new windows pop up with lists of subjects of problem, and the potential answers... None of them helps to solve my problem. It gives me "variants" to contact the customer service by live chat 24/7... but you can actually click on it and have nothing to happen.

I am a student in the State of Arizona and have need to have access to these programs... can someone help me resolve this please... ?

Thank you!

Mike

Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

Tags: Adobe

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