Cannot toggle the license after the failure of my computer

I have an older laptop that I had to wipe off a couple of times and now I want to get rid of him.  I want to activate the license on my new laptop.  I went to reinstall my Photoshop CS3 after the second wipe and it wouldn't let me activate the license to deactivate the license.


I install the program on my new laptop because I needed but was not able to activate the license to get updates.  I know that I can put it on two computers, but I also installed it on my desktop.

Someone at - it an idea on what to do?  Or do I just update to the latest version?


Thanks for your help!

You can have active copies of Photoshop and technically to only use one of them at some point. If you have not disabled your total on your old machine running will always be two so you will need to contact Adobe and have them reset your account.

You can use the chat here, but they stop this weekend. So you have probably about 90 minutes before that happens

Contact the customer service

Terri

Tags: Adobe

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