Cannot turn off (stolen computer)

My laptop was stolen just. Now it has been installed a copy of After Effects CS5. I still have the original boxed, which served to make installation on the missing machine. Now when I try to reinstall AE on a new machine, I get a message saying that I have reached my limit of activation (a colleague uses the other seat) and he forbade me to activate.

When I connect to my Adobe account, I see that AE is still listed under my registered products, but there is no obvious way to disable without having access to my computer stolen.

I saw mixed signals on how to do about this, or if it is indeed still possible:

http://forums.Adobe.com/thread/1189905

Screen Shot 2013-08-09 at 11.44.47 AM.png

I need to know what I have to do to kill my old activation so that I again have access to the second seat of AE.

Hi n.hoffenheimer,

It is possible to disable/set but which must be done by our team of support from Adobe, please contact Adobe by Chat or telephone support: http://helpx.adobe.com/contact.html

Thank you!

Ankit

Tags: Adobe

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