cannot update (automatically) to 11.3.300.270 on Windows 7 64-bit systems
Hello
I am trying to build an SCCM deployment for the latest Adobe Flash package. I registered for the grant of license/access to the program with Adobe and downloaded the MSI file, what I understand is supposed to work on 32-bit and 64-bit systems. However, I'm fighting to get the update/upgrade to work on Windows 7 64-bit systems.
My command line is very simple:
msiexec /i install_flash_player_11_active_x.msi /qn
It seems to work fine on my 32-bit systems, but not so much more than joy on my 64-bit systems. On 64-bit systems, it seems to uninstall the previous version of Flash (the majority of my clients are currently in Flash version 11.2.202.228, if it matters), but he does not correctly install the 11.3.300.270 version. When clicking the msi file and it works by hand, I get the following message on my 64-bit system:
Error 1312. Cannot create the directory C:\Windows\SysWOW64\Macromed\Flash. A file with this name already exists. Please rename or remove the file and click Retry, or click Cancel to exit.
Looking at this file, it seems to be that a single file called "Do Flash", 1 KB in size, no file extension manifest. I can manually delete this 1 KB file and re-run the msi manually or via the command line, and Flash allows you to install. However, I need deploy this software automatically silently on a very large number of machines.
Any ideas on what goes wrong? I guess I can find a script to remove this file from the problem, but it seems like a 'hack' for something that should probably work out of the box. Thanks for any idea.
Thanks for the tips, Chris. You led me in the right direction. It looks like that the file flash "thugs" is really the custom mms.cfg we tried to copy machines, but in special circumstances in our environment, the copy of the file/name did not work properly. It is the fault of the script we were using, has nothing to with the Flash player install files themselves.
I think we can close this case. Thanks again for your pointers; they helped us to look in the right place and think things differently.
Tags: Flash Player
Similar Questions
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I have a Windows 7 64-bit system I bought a provider on the local computer for a long time with Windows installed.
I replaced my hard drives of 500 GB (mirrored RAID configuration) system with hard drives of 1 TB.
After replacing the readers, I also installed a set of Windows updates. We update failed. After you restart the computer, I ran Windows update again. It seemed that all upgrades completed.
HOWEVER, I now have the message "this computer is not running Genuine Windows". Windows Indexing is not running, send me problems in Outlook and elsewhere.
I saw discussions on the online forum on the problem "Not genuine" resulting from an update of Windows failed and resulting also to change the hard drive.
I led Activation (slui.exe 3) typed in the product key from the sticker on the computer and it activates OK but does not erase the message.
I clicked on pay online now and ran legitcheck.hta and my system has failed validation. The options are to buy or to perform a new installation of Windows.
I have a lot of programs installed on the computer, and I can't lose all configuration data and reinstall all programs. That would take several days and I would not have a system can be used in the meantime.
I ran the Microsoft Genuine Advantage Diagnostic Tool (1.9.0027.0) and have these results below.
There are a lot of files file mismatches and "tampered with". I believe that this is due to the update has failed.
I thought to manually rerun all updates that goes back to the date when first I struggled (about a month). However, I wasn't sure if this solves the problem or make worse it.
You can leave the data below what actions I need to take the next?
I am a independent and use this computer to work. I have backups of my data files, but it is many installed applications that I can't do without.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - BJ6HF - KMG9Q-J439J
Windows product key hash: 7vmpu6718rYAfG77 + 92w0F + H5ks =
Windows product ID: 00371-OEM-9043973-76881
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F07BA505-8A75-4DE1-A86D-1DE0A0C990B3} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed by: Microsoft
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130828 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Maxthon\Bin\Maxthon.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{F07BA505-8A75-4DE1-A86D-1DE0A0C990B3} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-J439J 00371-OEM-9043973-76881 3 S-1-5-21-1148677520-472990491-2516340718 Gigabyte Technology Co., Ltd.. EX58-UD4P Award Software International, Inc.. F8 20090511000000.000000 + 00055213107018400FE 0409 0409 Time(GMT-08:00) Standard Pacific 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-439-776881-02-1033-7601.0000-0992014
Installation ID: 011105233533098330628726208714444670448455661326055071
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: J439J
License status: initial grace period
Time remaining: 40740 minute (s) on (28 day (s))
Remaining Windows rearm count: 3
Trust time: 15/04/2014-15:56:27Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 4:15:2014 16:05
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current HWID of Hash: MgAAAAEAAAABAAEAAwACAAAAAgABAAEAHKKujALwWHXoY8KP8BfeiPKuALa26c6b6oI =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
EUDS GBT
TAMG GBT GBT B0
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Please provide a detailed description of your query.
- What are the troubleshooting steps you have tried?
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The question may arise simply due to bad drivers from the Intel Rapid Storage Technology technology series. So, I suggest you to update the drivers Intel Rapid Storage from the following link.
In addition, please try to activate your Windows by phone, as described below:
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Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
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