cannot update (automatically) to 11.3.300.270 on Windows 7 64-bit systems

Hello

I am trying to build an SCCM deployment for the latest Adobe Flash package.  I registered for the grant of license/access to the program with Adobe and downloaded the MSI file, what I understand is supposed to work on 32-bit and 64-bit systems.  However, I'm fighting to get the update/upgrade to work on Windows 7 64-bit systems.

My command line is very simple:

msiexec /i install_flash_player_11_active_x.msi /qn

It seems to work fine on my 32-bit systems, but not so much more than joy on my 64-bit systems. On 64-bit systems, it seems to uninstall the previous version of Flash (the majority of my clients are currently in Flash version 11.2.202.228, if it matters), but he does not correctly install the 11.3.300.270 version.  When clicking the msi file and it works by hand, I get the following message on my 64-bit system:

Error 1312.  Cannot create the directory C:\Windows\SysWOW64\Macromed\Flash.  A file with this name already exists.  Please rename or remove the file and click Retry, or click Cancel to exit.

Looking at this file, it seems to be that a single file called "Do Flash", 1 KB in size, no file extension manifest.  I can manually delete this 1 KB file and re-run the msi manually or via the command line, and Flash allows you to install.  However, I need deploy this software automatically silently on a very large number of machines.

Any ideas on what goes wrong?  I guess I can find a script to remove this file from the problem, but it seems like a 'hack' for something that should probably work out of the box.  Thanks for any idea.

Thanks for the tips, Chris.  You led me in the right direction.  It looks like that the file flash "thugs" is really the custom mms.cfg we tried to copy machines, but in special circumstances in our environment, the copy of the file/name did not work properly.  It is the fault of the script we were using, has nothing to with the Flash player install files themselves.

I think we can close this case.  Thanks again for your pointers; they helped us to look in the right place and think things differently.

Tags: Flash Player

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