Cannot update, can't uninstall, help

I can't update creative cloud (remains at 2% update and says unable to connect to the server) so I tried to uninstall to reinstall as a method of fixing.  Every time I'm about to uninstall I tells me that I must close on another instance of the program before uninstall can operate.  I can't find the other instance and am currently blocked.  I use Windows 7 and I can't uninstall all programs through the App.

Try direct updates

CC updates to 2015:
http://prodesigntools.com/Adobe-CC-2015-updates-links-Windows.html
http://prodesigntools.com/Adobe-CC-2015-updates-links-Mac.html

Tags: Adobe

Similar Questions

  • Cannot update and or uninstall Acrobat Xl

    I have windows 8.1 and Acrobat Xl that I downloaded when I bought my Dell a year and half ago.  The program works, but it is not allowing me to install updates or even uninstall the program.

    always tells me "Error 1324.  The path C: or volume is not valid.  Please enter again"

    Can anyone help?

    Hi Totolote,

    You can use this cleanup tool Download Adobe Reader and Acrobat cleaning - Adobe Labs tool to uninstall Adobe Acrobat XI, then restart your computer & reinstall it using this link download Acrobat products | Standard, Pro | DC, XI, X.

    * Make sure that you have the administrator rights on the computer to install the application.

    I would like to know if it works.

    Kind regards

    Nicos

  • XP Pro is getting clogged with updates - can I uninstall?

    I have a Dell Optiplex 170 L desktop running XP Pro SP3 - I am constantly warning that my hard disk memory is less than the threshold and it seems that the system is clogged with updates dating back to 2007.

    Can uninstall these - for example, those before SP3 install?

    I have a Dell Optiplex 170 L desktop running XP Pro SP3 - I am constantly warning that my hard disk memory is less than the threshold and it seems that the system is clogged with updates dating back to 2007.

    Can uninstall these - for example, those before SP3 install?

    XPI * not * get "clogged" with updates.  ;-)

    Windows XP with all kinds of updates (if you started with no Service Pack and worked your way through to SP3, one at a time and all post-SP3 updates including those in option, you would still be below 10 GB - probably under 5 GB) is low.  If there is a lack of space, chances are it is * your * data or your installed applications.  Not only it would be imprudent to uninstall the updates that you have properly installed - you would earn very little to do (in terms of space.)

    You want to clean (including updates)?

    Do a house cleaning and the dust of this hard drive:

    You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

    Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

    If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
    http://www3.TELUS.NET/dandemar/spack.htm
    (Especially of interest here - #4)
    (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

    You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

    How to use disk cleanup
    http://support.Microsoft.com/kb/310312

    You can disable hibernation if it is enabled and you do not...

    When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

    -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
    -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
    -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

    You can control the amount of space your system restore can use...

    1. Click Start, right click my computer and then click Properties.
    2. click on the System Restore tab.
    3. highlight one of your readers (or C: If you only) and click on the button "settings".
    4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
    5. click on OK. Then click OK again.

    You can control the amount of space used may or may not temporary Internet files...

    Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

    -Open a copy of Microsoft Internet Explorer.
    -Select TOOLS - Internet Options.
    -On the general tab in the section 'Temporary Internet files', follow these steps:
    -Click on 'Delete the Cookies' (click OK)
    -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
    -Click OK.
    -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
    -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

    You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

    CCleaner (free!)
    http://www.CCleaner.com/
    (just disk cleanup - do not play with the part of the registry for the moment)

    Other ways to free up space...

    SequoiaView
    http://www.win.Tue.nl/SequoiaView/

    JDiskReport
    http://www.jgoodies.com/freeware/JDiskReport/index.html

    Those who can help you discover visually where all space is used. Then, you can determine what to do.

    After that - you want to check any physical errors and fix everything for efficient access"

    CHKDSK
    How to scan your disks for errors* will take time and a reboot.

    Defragment
    How to defragment your hard drives* will take time

    You want to go further?

    Search for malware:

    Download, install, execute, update and perform analyses complete system with the two following applications:

    Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

    Search online with eSet Online Scanner.

    The less you have to run all the time, most things you want to run will perform:

    Use Autoruns to understand this all starts when your computer's / when you log in. Look for whatever it is you do not know usingGoogle (or ask here.) You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

    You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory. This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

    Cleaning the components of update on your Windows XP computer

    While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need. This will help you ensure that your system update is ready to do it for you.

    Download and run the MSRT tool manually:
    http://www.Microsoft.com/security/malwareremove/default.mspx
    (Ignore the details and download the tool to download and save to your desktop, run it.)

    Reset.

    Download/install the latest program Windows installation (for your operating system):
    (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
    (Download and save it to your desktop, run it.)

    Reset.

    and...

    Download the latest version of Windows Update (x 86) agent here:
    http://go.Microsoft.com/fwlink/?LinkId=91237
    ... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:

    Close all Internet Explorer Windows and other applications.

    AutoScan--> RUN and type:
    %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
    --> Click OK.

    (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

    Reset.

    Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
    How to reset the Windows Update components?

    Reset.

    Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing youpouvez wish to make:

    Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

    If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end. This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.

    If you do all that - probably your Windows XP machine will run better she never has.

  • I tried to modify a PDF file and change it to a JPG, but will not accept that my passwordso so I cannot change. can you please help.

    Can anyone help with this issue please?

    Without the password, Acrobat cannot act on the PDF file.

    Be well...

  • I can't uninstall trial CS5 photoshop extended

    I'm trying to uninstall the trial of photoshop CS5 extended version but it still says the bridge is in use? I don't know I need CS5 and use LR3 extensivally but when I want to open an image in photoshop always gives me CS5 although finsihed its trial version and I can't uninstall, help!

    I can't select CS4 as my first choice only as a se3cond one.

    Open the Task Manager and find the hidden bridge tab process instance.  Close from there.

  • I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!

    I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!

    Hi Julie,.

    Please see the below help document to uninstall the application:

    Using creative cloud | Download, install, update or uninstall applications

    Otherwise, you can use the CC cleaning tool as well.

    Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

    Kind regards

    Sheena

  • cannot update, uninstall or install cc - help! already tried cleaner

    cannot update, uninstall or install cc - help! already tried cleaner

    has obtained the support tech - problem solved

  • Please help with uninstalling windows live photo gallery and windows live writer. I can't uninstall this from my add or remove a feature from the program. Whenever I try to install windows live essentials for xp, it fails due to errors due to the photo li

    I can't uninstall w.l.p.g. in Add or remove a program. The window appears and says "unable to find the program that created it. I think I need to remove all Windows Live completely from my computer before I can install the new windows live essentials for xp. Whenever I try to install windows live It fails.  the error for which says "hr:0 x 80070643" you have an older version of windows live photo gallery and it cannot be deleted. the version I have is 12.0.1347.0718. I was able to remove the high-end windows live essentials on my computer, but he left behind the photo gallery and Webcam live writer. I can't delete live writer either.  Please help thank you P.A.

    How to uninstall a specific Windows Live Essentials program
    http://windowslivehelp.com/solution.aspx?SolutionID=c861e66a-c839-47C4-a1d5-46b46121fb5d

    How to uninstall Windows Live Essentials (all programs)
    http://windowslivehelp.com/solution.aspx?SolutionID=64db5c80-85E4-49fe-BF07-cb08ffc5dd53

    You will find support for all versions of Windows Live Essentials uninstall/reinstalling in this forum: http://windowslivehelp.com/forums.aspx?forumid=a372972e-8e7a-4d85-adc3-a1b43e8c02ec

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Error 800B 100, unable to update the 2 important updates and can not uninstall any program

    The difficulty to open programs and features and uninstall programs specifically.  When I try help brings me to rediness tool and I did an update I tried and I show that I need two important updates but cannot get the update of security for Microsoft office .net Framework 2.0 SP2 under Windows Vista SP2 and windows server 2008... and the update for Windows Vista for x 64-based systems (KB2631813).  If anyone can help!

    Hello

    Question: Cannot update

    1. either the 800 B 100 error 800b0100 code?

    2. were there any changes (hardware or software) to the computer before the show?

    Download and install the updates manually and see if it helps.

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=6319

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=28640

    Question:  Cannot uninstall the program

    1. do you get an error message when you try to uninstall programs?

    2. were there any changes (hardware or software) to the computer before the show?

    Run the Fixit and see if it helps.

    How to solve problems when you install or uninstall programs on a Windows computer

    Hope this information helps.

  • installed an optional update for webcam now I can't uninstall the optional update

    I installed an optional update for a live! Cam optia pro webcam now camera is not working and I can't uninstall this optional update and I have no restore points...

    Can not install you because there is no entry for it in programs and features or updates installed or because the list has no uninstall capability because there is such an option, but it does not work?

    I know that you do not want to hear this, but you must keep some restore points available for situations like this, even if you are not using intensively or on a regular basis.

    Download and install Revo: http://www.snapfiles.com/reviews/revo-uninstaller/revouninstaller.html and see if it works.  Be careful.  The update cannot be a separate thing that can be uninstalled (this is often the case and only a system restore can fix the problem) and try to uninstall can uninstall the entire program - but then again, you may need to do anyway.

    If this does not work, then I suggest you to uninstall the entire program (update and everything) and re-install the original program without the update (and then download and add some other updates that you installed before the latter).  You must also reinstall the drivers and/or firmware - I don't know exactly what is involved, but it should probably be similar if it is not exactly like when you got it.  This should solve the problem.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • I have 3 versions of Photoshop CC and 2 versions of first CC installed on my computer after the update. Can I uninstall one of them?

    After my laptop updated my applications, I now Photoshop CC (32 bit), Photoshop CC (64-bit) and Photoshop CC (2014) display installed on my computer. I also shows CC first and first CC (2014). Can I uninstall these they take up valuable space on my primary SSD? Help, please. It sounds ridiculous.

    I just uninstalled Photoshop CC, CC Indesign and Illustrator CC and did not experience any hitch.  EDIT: If you have plugins refer to John T Smith post below. I don't.

    Now time for the mug shot:

    -C' is a year + since switching to the CC; What does in the passage your brand identity at a "SaaS" society if you are not going to do rolling releases? You don't just want to pack and ship the physical boxes more? It is amazing to me. Tell your developers/architects to install some case of Linux (preferably Arch) and see how they handle upgrades of the package. If you guys weren't so phobic of Linux you might have picked up on how do it with elegance the package/app updates.

    -Who, in Marketing thought "well *, if we have a fragmented, CC ecosystem might as well just stick at the end year. If this is going to be your naming convention you should push an update to rename the former CC (2013).

    S ' Please, refresh your creative cloud app immediately. As @unconsenting posted before, HD space is luxury and cannot be wasted. Why not have a prompt asking if the user wants to uninstall any previous version? Before you find the uninstall file, I threw a look through the CC app for a Uninstall button does not exist. Ridiculous that I had to open the Applications folder (or sorting through the many Adobe uninstall applications, which displays to light) and 3 run uninstall applications, each uninstall a 5 min, after spending 15 minutes the new update running

  • I installed Firefox today but it does not open and the icon in the taskbar will not close and I can't uninstall it and the helper does not work either?

    I tried everything I know to uninstall the new version of Firefox. I also installed Aurora beta and it had the same behavior, and I managed to uninstall that. I can't open a browser ff to work on it with the help of a large part of your support information. I click the icon, but it does not start on the desktop but the clock running as Task Manager. I have to end task in Task Manager to close it. I can not uninstall and tried the system restore, but this also does not work due to another problem with my antivirus program.

    If this is on a Windows computer, see this link from Microsoft;
    The problems that the programs cannot be installed or uninstalled

  • Can open Firefox XPCOM file is missing. He can either uninstall and cannot download the new exe. What can I do?

    Equipped with Windows Vista. Stop down my PC two day and when I booted up it would not start. Click on the button of power again and it started in safe mode and asked me to run a repair program that I made. After that Firefox does not open and I get the message "XPCOM is missing." everything else works. Tried to uninstall Firefox and cannot do it either. the uninstaller from Control Panel does not work and I found the Mozilla Firefox uninstall Help files and which will not be executed. I get the windows on the screen asking me to continue, or cancel and when I hit continue the dialog box just disappears and nothing happens. Can not download Firefox exe file again. I am running Trend Micro security PC.

    You need to reinstall, you don't, because none of your bookmarks, history etc. WILL NOT BE LOST.
    Note: You can print these steps or consult them in another browser.

    1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
    2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
    3. Remove the Firefox installation folder, which is located in one of these locations, by default:
      • Windows:

        • C:\Program Files\Mozilla Firefox
        • C:\Program Files (x 86) \Mozilla Firefox
      • Mac: Delete Firefox in the Applications folder.
      • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
    4. Now, go ahead and reinstall Firefox:
      1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
      2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.
  • I can't uninstall the old Java version 6 update 29. I get a "error code 1606: could not locate the directory."

    I am running Windows XP SP3, I can't uninstall the old java version 6 update 29, I get a "error code 1606: could not locate the directory... fatal error" How can I remove the old version of java?  I tried to uninstall regedit.exe, javaRa and windows unsuccessfully capability.  I uninstalled java, deleted the program file, but the version 6 29 poster update still in the program directory.  Help, please!

    original title: uninstall older versions of Java
    Hello
     
    Method 1:
    Check out the link and follow the steps.
     
    After uninstalling Java, how to remove its entry in the windows?
     
    Method 2:
     
    See the article and follow the steps.
     
    Error message when you install a program: "Error 1606. Could not access the network location. "All the users\ directory '
     
     
    Method 3:
    Check out the link and follow the steps.

    Download errors: 1305, 2755, 1606, etc..
    http://www.Java.com/en/download/help/error_installshield.XML
    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) how to back up and restore the registry in Windows
  • I can not send attachments to the e-mail (msn, hotmail) and was told to reinstall silverlight, but I can't uninstall it, and I could not install the last update.

    Silverlight only updated [failed] and I cannot uninstall

    I can not send attachments to the e-mail (msn, hotmail) and was told to reinstall silverlight, but I can't uninstall it, and I could not install the last update. Any suggestions

    Please repost your request in the Forum Microsoft Silverlight.  Thank you! Carey Frisch

Maybe you are looking for

  • Mobile messaging to subfolders with El Capitan

    Hello I just upgraded from Lion to El Capitan.  With Lion when I made dragging an email in the Inbox to a folder, the subfolders would pass automatically to the bottom (shown) so I could put the mail in the appropriate subfolder.  With El Capitan, su

  • Find all messages from my

    I just want to find the post I made yesterday. Is there a way I can see all my messages, in a most recent first? This site is very difficult to navigate...

  • LabVIEW 2010 crashes when you try to open vi

    Help! When I try to open my vi in LabVIEW 2010 only, it hangs and stops.  I have attached the vi, if someone can help me and maybe the file vi recover or at least so I can see the Bock diagram, it would be most appreciated.  Otherwise, I'll have to s

  • color printing problem

    When I print a color computer point it comes out black and white, even when it suffice to make a color copy of the printer it comes out in color.

  • Changes to the PowerConnect switch model?

    The site lists currently is no longer the series 5500, 6200, 7000 or 8100 PowerConnect switches in the Affairs of small/medium section of networking. Looking for a watch 5548 no product. Everything that is listed is the 2800, 3500 and Force10 product