Cannot upgrade Vista Basic to Vista Ultimate

I bought a CD Windows Vista Ultimate Upgrade from a local computer store to upgrade my Vista Home Basic to Vista Ultimate. Currently, I am not prepared to lose my data by installing a "clean copy", I just want to upgrade. The problem happens after I enter the product key and accept the license agreement and that I can't choose the button "Upgrade". I get a message saying: "could not start the upgrade. To upgrade, cancel Setup, and then choose to upgrade to a version of windows that is newer than the version you are running. »

To my knowledge, I am as Vista Home Basic 32-bit slot. The upgrade CD is a 32-bit windows operating system platform. The computer and the CD have English as their main language.

My guess is that the Setup program on the CD does not recognize that the current installed OS is a version older than the one being installed. And so I'm stumped on how to solve this problem. You think that these messages could be a little more specific.

This is the opposite of what you think; operating system installed is the most RECENT.

Looking for a difference in numbers/Service Pack levels.

If Service Packs came pre-installed on the operating system, there is no way to uninstall them.
You will need to swap the disk to upgrade to a later version that includes the missing Service Pack.

On your installed operating system Service Pack level cannot be greater than what is on the disk to upgrade.

Click Start > right click on computer > properties > system > it will tell you which SP you have installed.

http://support.Microsoft.com/kb/948537

"How to uninstall Windows Vista service packs"

If the OS installed Service Pack 2 and Service Pack 1 upgrade disk > uninstall SP2 installed operating system > install the upgrade > reinstall SP2.

And run the upgrade of a Vista operating system.

32-bit to 64-bit and 64-bit to 32-bit is a clean install, not an upgrade, if you have different versions of ILO.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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