Cannot use our new HP Photosmart B210e printer wireless with HP ePrint server.

We bought a new printer HP B210e for our House to be able to print wireless smartphones, laptops and desktop. The first problem was that our main office, which is about 3 years old and under XP would not find the wireless printer. I contacted HP and after several hours, they changed my desktop to be able to see the printer. Alongside this, they configure the printer to have a fixed ip address.

It worked well, but I still cannot print from the photo tray. My wife's office has also had the same problem, but we will stop using this office. Not something we want, but she has a laptop computer.

The main feature that we wanted to use had to be able to send an e-mail to our printer through the HP eprint center. Who has worked on the first day, we have signed, but has not worked since. It seems that our printer cannot connect to the HP eprint center at all. We can send e-mail to our printer through the eprint server. We can see that the e-mail message has reached the server, but the server cannot transfer the email of the printer. We check the Setup wireless on our printer and it is correctly connected to our home network and I can print wireless from my office.

We're fast approaching the decision of the printer to where we bought it. We do not want to, but have no choice unless we can understand how to print from our smart phones.

So I ask for help with the printer or a recommendation on which printer you can buy that actually work on our network wireless home. I tried to find what printer is best for this purpose on the Internet but find that there, the information is just too complicated for us to make a decision.

PS: I see too many complaints about the HP ePrint Center, but very little about HP trying to fix or even acknowledge that they have a problem. I think they do!

I can't comment on the ePrintCenter (maybe it's temporarily down?) but I know that your printer is capable of printing from an iPhone or an iPad... your smartphone you happens to be an iPhone 3GS or 4? If so, you can use the last iOS4.2 that supports AirPrint and print directly to your printer. As long as your iPhone and your printer are both connected to the same network, that is. I hope this helps.

Tags: HP Printers

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