Cannot use scanner with WLan with printer ADVENT AW10

I have a Satellite L500D-11R using Windows Vista.
I bought an ADVENT AW10 printer with wi - fi functionality.

I am able to print documents and photos without problem, but I can't use the scanner with a wi - fi connection.
After that several long interviews with the advent of support, not very helpful, asked me if I had Twain_32 on my laptop.

I searched on my machine, and there is no trace of Twain.
I need to download the current version of Twain_32 and were advised to obtain from the supplier of my laptop.

The web, I learned, is not the safest way to download Twain_32 because of security concerns.
I looked for a Toshiba and Microsoft Download with no luck.

Can anyone help?

Hi mate

I think that it is not a question of Toshiba, but this question should be directed to the support of the manufacturer of the printer.

However, our community is trying to help everybody as much as possible
I searched a bit and found this video youtube how to fix error TWAIN_32.DLL

http://www.YouTube.com/watch?v=H6nLWR9TLgY

Otherwise you will need assistance from the manufacturer of the printer

Tags: Toshiba

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