Canon MP Navigator stopped working (MX870)
Windows7, Oper 64 bit system running
Canon MX870
Scanning was not a problem before a few days ago. No new software or programs have been installed.
Went to scan a document and scan looked like it was working, then dimmed it and received the error message: Canon MP Navigator EX has stopped working.
Searched internet solutions and tried them. Nothing works. I went as far to uninstall all Canon products and utility, even went into the registry and searched and removed everything that I thought I could associated with Canon.
Always error. What should I do now?
Guess I have pretty well stumped pave it because there has been no response
Hi jealkon,
There may be a third scanner driver interferes with MP navigator. Please, try the following:
1. click on 'Start' and then on 'computer '.
2. in the left pane, click the arrow next to the record Local (c).
3. click on the arrow next to Windows to open the folder
4. highlight the twain_32 folder.
5. the folder should have 2 folders that begin with PIXMA MX870 and a file called wiatwain.ds. Other folders or files must be moved to the office.
6. restart the computer and try to scan the image.
Tags: Canon Printer
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Original title: Canon MP Navigator EX has stopped working
I use Win 7 64 bit. I spent an hour with Canon. I followed their directions without success. I did everything suggested on the internet without success. I uninstalled and reinstalled. I tried to fix the corrupted user file. The scanner send scans to the computer for work. The person Canon thought it might be a corrupt and says something about a twain file function registry file. Here are the details of the problem:
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Original title: * e-mail address is removed from the privacy *.
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Version = 1
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LoadedModule[61]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\8bc548587e91ecf0552a40e47bbf99cc\System.Windows.Forms.ni.dll
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LoadedModule[63]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
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LoadedModule[66]=C:\Windows\system32\rsaenh.dll
LoadedModule[67]=C:\Windows\system32\RpcRtRemote.dll
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LoadedModule[73]=C:\Windows\system32\WINSTA.dll
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LoadedModule[93]=C:\Windows\system32\credssp.dll
LoadedModule [94] = C:\Windows\system32\IPHLPAPI. DLL
LoadedModule [95] = C:\Windows\system32\WINNSI. DLL
LoadedModule [96] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [97] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[98]=C:\Windows\system32\DNSAPI.dll
LoadedModule [99] = C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[100]=C:\Windows\system32\rasadhlp.dll
LoadedModule[101]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[102]=C:\Windows\system32\security.dll
LoadedModule [103] = C:\Windows\system32\SECUR32. DLL
LoadedModule[104]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[105]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[106]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[107]=C:\Windows\system32\ncrypt.dll
LoadedModule[108]=C:\Windows\system32\bcrypt.dll
LoadedModule[109]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[110]=C:\Windows\system32\GPAPI.dll
LoadedModule[111]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
FriendlyEventName = Stopped Working
ConsentKey = CLR20r3
AppName = Canon Utilities Image Transfer Utility
AppPath = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
ReportDescription = Stopped WorkingWN
Other re - install the software the best advice is to contact Canon because we have no idea of their software.
-
Cannot install canon dpp program-"Universal install Windows has stopped working".
Original title: cannot install canon dpp program
I get the error message "Universal Windows Installer has stopped working" before the end of the DPP download.
Hello
I suggest you try these methods and check the status of the issue.
Method 1:
Run the SFC, restart the computer and check the status of the issue
Perform a scan of the SFC.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 2:
You can check if you are facing the same question in the user account new or different administrator account. You can create a new user account on your computer, and then check.
Create a new user account-
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-accountIf you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile -
I installed the driver software from the CD that came with my printer Canon Pixma MX 452. He created a desktop for the Canon Quick Menu icon, but when I click it I get a message that says "Canon Quick Menu has stopped working. Windows will look for a solution. "However, it debits and barattes and Windows never finds a solution. I reinstalled the application several times from two CD and on the website of Canon with the same results.
Hello
There may be several causes for this problem that are preventable.
I suggest you to install the drivers in Windows 8 computer by choosing the level of compatibility in Windows 7:
a. run the program compatibility Assistant, by pressing the Windows key + W and then type Control Panel.
b. click on programsand then clicking on use a older with this version of Windows program.
c. follow the instructions in the wizard.
Links: http://Windows.Microsoft.com/en-us/Windows-8/older-programs-compatible-version-Windows
http://Windows.Microsoft.com/en-us/Windows-8/what-program-compatibility
PIXMA MX452 driver: http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx452#DriversAndSoftware
More information: Printer in Windows problems: http://windows.microsoft.com/en-us/windows/printer-problems-in-windows-help#fix-printer-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
For all windows questions do not hesitate to contact us and we will be happy to help you.
-
Text element stops working with the keyboard navigation
I'm part of text for some reason disabling any and then enable it. Unfortunately, after you activate the text element, it stops working with the keyboard (with the tab key) navigation, and the cursor does not move to the order of the day. Could you please throw some lights? I'm stuck here! Thanks in advance.Hello
After allowing one more time, you must set its navigable property to true.set_item_property('item', NAVIGABLE, property_true);
Please indicate if it helps you or correct
Danish
-
Cannot run Canon MP Navigator on Vista Home Premium (32 bit)
Hello
Would appreciate if someone could come up with a solution to this. Have had my Canon MP560 multiprinter for a year - never had a problem with printing or scanning. However, today when I tried to scan the printer it did not work. For scanning to occur with the buttons on the printer MP navigator must open - where the problem. (I am able to scan via windows live photo gallery).
I also can't open MP navigator in stand alone function. I've deleted and reinstalled with the latest drivers from the website of canon (according to canon tech advice), but no change. I tried to run as an administrator - but nothing works. By opening the location by clicking on mpnex30.exe file does nothing.
Is there a way to get this exe file to work - and why it suddenly stopped working or something stopping to go to the top?
Thank you very much in advance for any help anyone can offer on this subject!
Hi thanks.
Had nothing to do with the profiles or user accounts. Technical support level 2 Canon has managed to help me sort out them. Another program in the TWAIN_32 folder has been intefering with the Canon file at this location. I just had to remove the offending file from there and hop right!
I guess you guys at MS should he noted down in case anyone has the same problem as me!
All the best,
AKG
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