Canon MX926 stop scaning
Hello
I'm looking for a solution as a way to use the scan of my Canon MX926 printer/Scanner/Fax function.
I printed and scanned documents, with number, over the past 18 months. The MX926 is connected to my network via Wi - Fi and shared with a MacBook Pro, MacBook Air, and a Windows PC. In the last 24 hours, something has changed; my MacBook Pro can scan is no longer the MX926. No error message or of any sign of fault, my MacBook Pro simply ceased to recognize the part scan of the MX926.
I believe that the MX926 is not a problem because the scanning function still works with my Windows 10 PC.
A reinstall of the MX926 has partially solved the problem; while I can print, I can't scan. A diagnostic analysis of my MacBook Pro gave rise to a certificate of good health.
My MacBook Pro is a retina, 15-inch, mid-2015 model year.
I apologize for being light on diagnostic information, as there is almost nothing to offer; one minute, I could scan through my MacBook Pro the next day that I couldn't.
Any suggestions on how I can fix this?
Thank you
HILO2016
I'd recommend downloading fresh drivers from the Canon Website, but there is not all available downloads for your printer that is compatible with El Capitan v10.11.4 > http://supportdrivers.info/canon-pixma-mx926-driver/
Alternatively, you can use the OS X Image Capture in your Applications folder.
The basics of the Mac: using a scanner
Tags: Mac OS & System Software
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LoadedModule[89]=C:\Windows\System32\wshtcpip.dll
LoadedModule[90]=C:\Windows\System32\wship6.dll
LoadedModule[91]=C:\Windows\system32\winhttp.dll
LoadedModule[92]=C:\Windows\system32\webio.dll
LoadedModule[93]=C:\Windows\system32\credssp.dll
LoadedModule [94] = C:\Windows\system32\IPHLPAPI. DLL
LoadedModule [95] = C:\Windows\system32\WINNSI. DLL
LoadedModule [96] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [97] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[98]=C:\Windows\system32\DNSAPI.dll
LoadedModule [99] = C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[100]=C:\Windows\system32\rasadhlp.dll
LoadedModule[101]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[102]=C:\Windows\system32\security.dll
LoadedModule [103] = C:\Windows\system32\SECUR32. DLL
LoadedModule[104]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[105]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[106]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[107]=C:\Windows\system32\ncrypt.dll
LoadedModule[108]=C:\Windows\system32\bcrypt.dll
LoadedModule[109]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[110]=C:\Windows\system32\GPAPI.dll
LoadedModule[111]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
FriendlyEventName = Stopped Working
ConsentKey = CLR20r3
AppName = Canon Utilities Image Transfer Utility
AppPath = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
ReportDescription = Stopped WorkingWN
Other re - install the software the best advice is to contact Canon because we have no idea of their software.
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Canon PIXMA MG5200 printer Scanner & stop in the middle of their work
In recent weeks, my printer/scanner has developed erratic behavior. Examples: only 2 of the 3 pages are printed on only half a page. Scanning is impossible, the scanner stops in the middle of the scan or does not start even if it is the beginning of the usual sounds. I have re-installed the CD Canon, the updates of Windows are OK, I have a McAFee antivirus. When I run the diagnosis of Canon, it says that everything is OK. The problems in recent weeks and is getting worse. Windows today might not start at all, but after I ran beginning with repair and Restore Point. Any help would be appreciated.
Hi James,
We apologize for not be able to address your concerns in a timely.
I suggest you to install the drivers in compatibility mode and check.
See the steps to install a driver in compatibility mode:
a. right click on the file to install the driver, and then select Properties.
b. Select compatibility tab.
c. check mark next to run this program in compatibility mode and select the operating system in the drop-down list.
d. let the driver to install, and then check the functionality.
If the problem persists, then try to uninstall and reinstall the printer once and check if it helps.
Hope this information is useful. Let us know if you need more help, we will be happy to help you.
Thank you.
-
Original title: Canon MP Navigator EX has stopped working
I use Win 7 64 bit. I spent an hour with Canon. I followed their directions without success. I did everything suggested on the internet without success. I uninstalled and reinstalled. I tried to fix the corrupted user file. The scanner send scans to the computer for work. The person Canon thought it might be a corrupt and says something about a twain file function registry file. Here are the details of the problem:
Description: Has stopped working the problem signature: problem event name: APPCRASH application name: mpnex40.exe Application Version: 4.0.2.0 Application timestamp: 4df9a6aa fault Module name: ole32.dll Version Module fault: 6.1.7601.17514 fault Module Timestamp: 4ce7b96f Code of Exception: c0000005 Exception Offset: 0004afb2 OS Version: 6.1.7601.2.1.0.768.3 locale ID: 1033
Thanks for any help.
Hello
1. have you tried to create a new user profile?
2. what happens when you work with Canon MP Navigator EX?
3. do you get an error message? If Yes, what is the full error message?
4. What are the troubleshooting steps you have tried to solve the problem?
5. have you done any software or hardware changes on your computer before this problem?
Try the following steps.
Method 1:
Run the fixit from following link.
http://support.Microsoft.com/mats/hardware_device_problems/en-us
Method 2:
Scan of the SFC
Refer to this article for more information on how to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7.
http://support.Microsoft.com/kb/929833
Display the results.Hope the information is useful.
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Cannot install canon dpp program-"Universal install Windows has stopped working".
Original title: cannot install canon dpp program
I get the error message "Universal Windows Installer has stopped working" before the end of the DPP download.
Hello
I suggest you try these methods and check the status of the issue.
Method 1:
Run the SFC, restart the computer and check the status of the issue
Perform a scan of the SFC.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 2:
You can check if you are facing the same question in the user account new or different administrator account. You can create a new user account on your computer, and then check.
Create a new user account-
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-accountIf you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile
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