Canon's ScanGear does not work on a particular user account.

I use a scanner Canon LiDE 70 USB with 64-bit in W7HPx64, since August 2012 driver:

"Canon ScanGear Version 12.1.1 64-bit Edition.
' This product is a scanner driver compatible 64 bits for CanoScan TWAIN . Scan LiDE 70. »

I have 3 user accounts and Admin and generally scan in (Paint Shop Pro v6.02 of). PSP and Canon are located via the registry - Canon also puts data files in the records of mobile users.

So a few days ago, I discovered that in my user account, PSP could not see only the undernourished WIA TWAIN drivers.

My problem is that the PSP can see TWAIN in other accounts.

I also discovered that Lotus Word Pro cannot see TWAIN in my account, but he sees in all 3 other accounts.  I can scan fortunately which / to Lotus so I can't with PSP, juice from my account.

I disabled the WIA service, so nobody gets to have a choice now, but all this has done to my account it's that now PSP and Lotus can not see any drivers at all, while the other 3 accounts are quite happy.

ODD FACTOID: I turn on CanoScan Toolbox 5.0, and it has zero issues, implementation of the TWAIN interface instantly.

I tried the cure of the displayed Path here in January 2012 System Variable, but that does not work.

Thus, the scanner is not borked, PSP on all accounts is not borked, Lotus on the accounts of all is not completely borked and Canon software in the world is not borked.

Where am I wrong?

Gordon.

Hello Gordon,.

I'll guess that you have checked your event viewer to see if there were errors in there? Sometimes these things "straight" and you're almost better to just go with the "fix" rather than driving yourself crazy trying to figure what is happening. A few days ago that I have simply assign questions to the Gremlins and move. I agree, but it is good to know the why of a problem... but... you may end up spending far more time than it's worth.

You can also try a chkdsk /f /r to see if there are bad sectors.

Something for the future, would be to throw together a quick list of what had to be twisted after so that you have a checklist where it never happens again. It will make things much easier.

See you soon,.

Cameron

Tags: Windows

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