Captivate - Publishing - AMT subsystem error

I have the following error when I try to publish from a trial version of 7 Captivate.

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My organization has recently purchased licenses for several e-Learning products (Captivate, presenter, Connect, as well as a cloud connect server). In order to assess the interest, we are asked to use the trial version, and if we find the value, then we can apply for a license.

I installed 7 Captivate. I have created a simulation. I can't publish the project. I tried to publish an Adobe connect server. Trying to publish to a Connect Server, I got the above message. I uninstalled Captivate, Media Encoder and other elements Captivate installed with himself.

I have re-installed the program and was able to publish a local folder, but when I tried to publish to a connect server and received the error. I then published to a Windows executable with success. I tried to publish to a connect server and locally and I get the error.

I can't open Adobe Media Encoder without receiving the error.

For any help or suggestion would be appreciated.

I use Windows 7 pro 64-bit sp1.

Anjaneai,

Thanks for the reply. Another Member, sexy, sent a separate answer. It seems that Adobe Media Encoder is not included with the demo version of Captivate. It is installed with the program. In the 1 instance it worked he should not have checked for authenticity before you encode the project. This makes sense since this is when I tried to publish on Acrobat Connect Pro that I received this error message.

Thanks again for your inquiry.

Jon

Tags: Adobe Captivate

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