CarePack DL300 series. How do you get honored?
I have a lot of series HP DL300 server that are covered by the packs. Recently, I discovered a problem that the servers are not performing and flow (network) fell 3%. HP experienced engineers have admitted that there is a problem of technical design with these servers. HP say that my only solution is for me to buy new servers!
Does anyone know if it is / should be covered by the carepack? Any ideas where I could find is that T & CS? These contacts offer seem ambiguous at best and my reading of this leads me to finding nothing at the moment.
any help would be greatly appreciated!
Hello:
It is a forum of consumer to consumer. I don't think that anyone here can answer your question.
I recommend that contact HP technical support to the 1-800-334-5144.
If you want to see if the business users can answer your question, I suggest that you post on the Forum of Support HP Business in the DL servers.
http://h30499.www3.HP.com/T5/ProLiant-servers-ml-DL-SL/BD-p/ITRC-264
Best regards
Paul
Tags: Notebooks
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