CC says Muse is installed, but it is not installed

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• I downloaded the last Adobe Flash - it is said to be successful but will not work. What he says "Manage plugins but the plugin says it is enabled, but it will not work." I have tried disabling and then enabling - without success.

  I downloaded the last Adobe Flash - it is said to be successful but will not work. What he says "Manage plugins but the plugin says it is enabled, but it will not work." I have tried disabling and then enabling - without success. Help, please!

  There are two different versions of Flash. ActiveX for IE version and the version of the Plugin for other browsers. Have you installed the correct version? This forum software is not thing that Flash is installed for Firefox or the Plugin is disabled.

  1. download the file of configuration Flash from here:
  
  Adobe Flash - Plugin version.
  
  Save it to your desktop.

  2. close Firefox using file > exit
  
  Then check the Task Manager > processes tab to make sure that firefox.exe is closed.
  
  {XP: Ctrl + Alt + Delete, Vista: Shift + Ctrl + ESC process tab =}

  3. then run the Flash configuration from your desktop file.

  4. run Firefox and test your installation here: https://www.adobe.com/software/flash/about/

  • On Vista and Windows 7, you may need to run the installer of plugin as administrator by starting the installation program via the context menu if you do not get a UAC prompt for permission to continue (that is to say that nothing seems to be happening).

  See this:
  
  http://vistasupport.MVPs.org/run_as_administrator.htm

• I just want to download the free trial of Indesign and it says there a download, but it is not. Help?

  I just want to download the free trial of Indesign and it says there a download, but it is not. Help?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• When I send a task to my printer queue says it is printing, but it is not

  original title: printer HP F2280 working from XPdesktop

  When I send a task to my printer queue says it is printing, but it is not.  Everything is connected and worked OK.  Now jobs just sat there and will not even to cancel.  Any suggestions?  I had the computer and printer works several times without success.

  It seems that something is "stuck" in the print queue, delete the queue.

  To remove the print queue:

  1. Stop the print spooler service.
  2. Remove all files in the \WINDOWS\system32\spool\PRINTERS folder
  3. Restart the print spooler service.

  You can do it at a command prompt or automate things with a batch file with the following commands:

  net stop Spooler
  del/q %SystemRoot%\system32\spool\printers\*.*
  net start Spooler

  John

• Hello. I can not dellete pdf files. A message says it was used, but it is not in fact. What should I do?

  Hello. I can not dellete pdf files. A message says it was used, but it is not in fact. What should I do?

  Hi Maria Lucia Nogueira,

  Please make sure that the Windows preview pane is disabled, and then try to delete the file again.

  Let me know how it goes.

  Kind regards

  Ana Maria

• I try to download the 30 day trial of PS and and he says his 'download now', but it's not. There is nothing that's going on, nor is it a file in my downloads.  It's been over an hour now and I tried 3 times.  If anyone can help?

  I try to download the 30 day trial of PS and and he says his 'download now', but it's not. There is nothing that's going on, nor is it a file in my downloads.  It's been over an hour now and I tried 3 times.  If anyone can help?

  If you follow the 7 steps you can directly download a free trial here: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

  If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

  the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

• printers HP 1210 says out of paper, but it is not

  printer says out of paper, but it has paper. It copies, but don't print computer.

  Hello

  ·        What operating system is installed on your computer?

  ·        You did changes to the computer before the show?

  Try the suggestions in the link and check if it helps:

  PSC 1210v off error paper

  http://h30434.www3.HP.com/T5/other-printing-questions/PSC-1210v-out-of-paper-error/TD-p/76473

  Reference: jams paper or paper feed problems

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=buu00697&LC=en&DLC=en&cc=us&product=90764

• When I am connected to YourTexasBenefits, it don't let me completely. The screen is translucent, saying: I am connected, but it is not enabled.

  I can get MyTExasBenefits, but the screen is translucent or Milky. It says I'm connected, but I can't type anything or get further. Can help you. The Texas tech benefits says he can be blocked by popup.

  Hi Patti Perfect,

  Thanks for posting your question in the Microsoft Community.

  It appears from the information that you are facing a problem to connect to the YourTexasBenefits Web site.

  It would be useful that you can answer these questions to help you further.

  1. what web browser do you use?

  2. What is the complete message that you receive when you try to connect?

  3. are you able to connect to other sites without any problem?

  4. have you made a recent software or hardware changes to the system?

  If you are faced with the question when you use Internet Explorer, then you can try the following steps and check if it helps.

  Method 1:

  If the problem is related to the pop-up, you can disable the pop-up blocker and check if it helps.

  To configure the blocker from Internet Options, follow these steps:

  a. open Internet Explorer.

  b. on the Tools menu, click Internet Options.

  c. click on the Privacy tab, then uncheck block jump - rises to disable the blocker.

  d. click apply and ok.

  For more information, see the article:

  Internet Explorer Pop - Up Blocker: frequently asked questions

  Method 2:

  If the only problem with this site, you can try to use the compatibility view and check if it helps.

  Why some sites Web not displayed correctly in Internet Explorer?

  Hope the helps of information.

  If you need further assistance, please answer and we will be happy to help you.

• HP 3055 has it says print alignment page, but it is not

  I changed the black ink cartridge, he said: it's printing alignment page, but it doesn't do anything, can someone help me please

  Hi @LaceyLashes,

  Welcome to the HP Forums!

  I noticed that your printer HP Deskjet 3055 said print alignment page but it is not. I'm happy to help with this alignment problem.

  I suggest to go through the steps in this guide to alignment, the alignment Page does not print.

  Thanks for posting and have a nice day!

• 2540: wireless printing: he says that he has but he does not!

  We have a new printer 2540 and I was setting for wireless printing. Installed on my Windows 7 laptop, no problem, even with the iPad to my wife. Also Windows 8 computer our daughter portable Compaq. Bloomin ' wonderful... Until we come to a Compaq laptop Windows 8 of my son. I installed the drivers, the same as on other devices.

  When I go to print the printer show online, the work is queued to the printer, then shows as deleted from the queue... but never actually, it prints on the printer.

  I've uninstalled and reinstalled the driver (download the latest version from the support site) also installed Windows updates and uninstalled / reinstalled again. A lot of power off / power on laptop and printer...

  I thought that perhaps there was a communication problem, but discovered that I can scan an image from the control panel and save it on this laptop so there is communication. Don't just print!

  Anyone Lese seen elsewhere? Any ideas?

  Thanks, Dave

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• Turned my WiFi XC-710 aspire? The manual says it has Wifi, but it is not found by Windows 10.

  I tried to download the drivers for the wifi, but nothing seems to work. I use an adapter D-link usb at the moment but wants to use the adapter edge that says that the manual exists, but I can't.

  Failpost

• WINDOWS VISTA SERVICE PACK 1 (KB936330) says it is downloaded, but it is not

  My PC recently had to be rebuilt from scratch. It now seems to work fine except that this update is continually need to be downloaded.
  When I try to install the update by "preparation for installation" create a restore point, and then opens a box saying "Welcome to Windows Vista Service Pack 1", then me to accept the terms and conditions then produces a window telling me that it can take several hours to install etc. When I click on install it instantly tells me that it has been correctly installed. Meanwhile the PC continues to tell me (and remind myself whenever I start) that I need to install a major update - WINDOWS VISTA SERVICE PACK 1 (KB936330)!

  Learn how to install Windows Vista Service Pack 1 (SP1)
  http://windowshelp.Microsoft.com/Windows/en-us/help/133c8953-c9cd-4FA5-8883-03e91bb6f2021033.mspx

  Learn how to install Windows Vista Service Pack 2 (SP2)
  http://windowshelp.Microsoft.com/Windows/en-GB/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspx

• My adobe account says im out licenses, but I'm not, who can help me?

  My adobe account said I have used all my licenses, but it is wrong and should have a couple left, how can I get these?

  Hi A.L. Huber,

  When you say that you are off licenses, you check those under my account at Adobe.com?

  I would like to mention that if the user purchases a single-user license, he or she gets a serial number and you are saying that you have a license 4, that means either you could buy license volume and those that can be seen under Adobe.com if you bought two individual products may be under two different Adobe id.

  To check the Volume License, you can go to this link - Licenses Adobe in the world-

  Also do you have any order number or an Adobe id, we can check?

  Thank you

• Try to set a collection online, he says "generate URL" constantly, but it does not generate a URL

  I try to set a collection online, as usual it is said to "generate URL", but nothing else happens, he just continues by saying that it is the generation a URL. I tried this for a few days, using different collections using different workstations - no way to put online. What can I do else?

  merthin wrote:

  Sorry, I don't know if I understand your comment - of course, I can open this site in Adobe Photoshop Lightroom

  But what has this to do with my problem?

  Kind regards

  Achim

  Well, sometimes this message "generate URL" seems to go forever - yesterday I synced a few collections and it happened once. But if you wait a while and connect to Lr Web, you will see the collection is listed and that everything went well, despite the message.

• Installation of Mac says Safari is open, but it is not.

  MPBr

  10.8.3 OSX

  Adobe Flash Player Version 11.7.700.169

  Tried to install the latest Flash player when you are prompted.

  Flash installer says that Safari is open and he can't continue, then I check my tasks and Safari isn't open. I open safari and then close it with CMD + Q to make sure that all instances are closed. It does not work.

  Restart my computer to make sure that safari isn't open. Try to install again with fresh reboot. Flash installer says that Safari is open, and it cannot continue.

  Cannot install the most recent version of Flash, nor can I find information relating to this issue.

  Any help is appreciated (assuming that it is not a problem with the latest installer that will be fixed shortly).

  Thank you

  @Mike M - agreed!

  Note: Before using my method above, Safari has been completely closed and was not 'on '.  Users should definitely verify that Safari is completely closed, before taking further action.