CD/DVD drive not working do not error code 41 in Device Manager

Original title: code41

I went to the Manager of devices-uninstalled cd & dvd, rebooted, devices are see the watch but always error code41. When I insert a music cd, the Unit looks like it is will start up, then stop? I also tried the Fix - it on the web site, still does not? Any ideas?

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Hello

Method 1:

Try the steps suggested in the given below link and check if this is useful.

http://Windows.Microsoft.com/en-us/Windows-Vista/why-doesn

See also:

http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

Note: In the article below try the manual steps for the removal of the filters and check if that helps.

Method 2:

This problem may also occur if you install a non-Plug-and-Play device driver, but Windows cannot find the device. Here are some things you can try to solve this problem.

If the Troubleshooting Wizard does not resolve the problem, do one of the following:

·        If the device was removed, uninstall the driver, connect the device, and then clickScan for the hardware changes to reinstall the driver.

·        If the material was not removed, the driver files may be obsolete. In this case, update the driver in Device Manager. In the device properties dialog box, click theDriver tab and then click on update driver to start the theHardware Update Wizard. Follow the instructions to update the driver.

·        If the device is a non-Plug-and-Play device, you may need to install a newer version of the driver. To install non-Plug-and-Play devices, use Add Hardware Wizard. Click Start, and then clickRun. In the Open box, type hdwwiz.cpl.

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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