CD/DVD drive suddenly stopped responding
Hello
I recently bought an article for my computer, which forces me to use a CD to install some stuff, and I just noticed that my CD/DVD drive has a problem. Here's what he said when I check the properties:
Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)
I have never experienced this problem before, and I don't know what could be causing it. I rarely use my CD/DVD player, except in cases where I need to install something. I have looked around for a little help from Google, tried to use a common solution that people suggested on other errors on the CD/DVD drive, such as uninstall, restart the system and let it do its thing, but it doesn't seem to work, because it still gives me the error. Any help on this would be greatly appreciated.
Sorry if this is the incorrect section after that in. I never joined a forum like this and am not really warned when it comes to computers.
Edit - my CD/DVD driver is: HP DVD A DH16AAL SCSI CdRom Device
Hello:
Try the auto fix for MS tool:
http://support.Microsoft.com/mats/cd_dvd_drive_problems/
If AutoCorrect does not work, try the manual fix.
Look under the section "Fix it myself."
http://support.Microsoft.com/kb/982116
Paul
Tags: HP Desktops
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