CEF helper
Recently, I said hurt with my iMac Mac Book Pro and 27 ". Both started suddenly slow and my Macbook overheated and had to have the motherboard replaced twice. Now it is overheating again and my desktop computer is too slow with the fan rotating at high speed, whenever I have Creative suite of programs running. A friend recommended that I look the Moniter activity in my Utilities folder. This review that on both computers a program called CEPHtmlEngine Helper uses constant drain of 25% on each of the 4 drivers on both systems. Coming out to a score of 108% or more than one processor running continuously even though I am nothing do but have a file open full time.
Can someone please explain why it takes so much processing power, costs of the two systems to run very slow and hot, costing me even the replacement cost of a motherboard and losing many hours of my precious time. I can't be the only one with this problem.
Thank you in advance.
Hello
Please see the link below for help:
High utilization of the processor because of CEPHtmlEngine
I hope that answers your query!
Tags: Adobe
Similar Questions
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Is it just me, or are other people seeing an important current CPU hit of something called "Adobe CEF helper"? For me is a constant 30% of my CPU, even grab when I do not have anything with any adobe product.
On a MacBook Air (1.8 GHz Intel Core i7)
To summarize what has been discussed.
First of all, there was an update to the Adobe Creative cloud application that solved this difficulty. Please make sure you use the version 1.1.2.232 or later.
You can find the current version by opening the Applicaton of creative cloud and then by selecting Preferences from the screenshot below:
You can then go to general > account and you will see the version number. Please see the image below for an example:
If you already use version 1.1.2.232 or later then the next step is to leave one reopen the creative Cloud desktop application. This often times allows the tabs updated correctly and the the support of Adobe CEF application CPU usage decrease.
If you continue to experience difficulties with the high utilization of the processor and then copy the instructions above for sign on and in the creative cloud application. Again, this allows generally the CPU usage go back to a normal level of 1 to 3 percent.
Finally, if none of these steps helped you can leave the creative Cloud Desktop application and continue to use your Adobe Creative software titles. Adobe Creative software titles included with the membership of creative cloud will not be affected by the application of Creative Cloud Desktop has been closed.
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I get a message from Adobe cef stop help tool. I have to click 'OK' to get my machine stopped every time. Have I not a conflict between Acrobat XI and Photoshop CC. Can I uninstall and reinstall Photoshop? Do I need the assistance programme, and if not, how can I remove it?
Thank you very much.
Hello
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
-
What is Adobe CEF helper (RdrCEF.exe) and what is it?
I see RdrCEF.exe running when I run the application Adobe Reader DC. Anyone know what this process is and does?
Thanks in advance!
Hi morizelh84199717,
It is a process of CD player that provides connectivity to the activation server for Acrobat online services.
Kind regards
Nicos -
My "Installing Update" bar is stuck and frozen at 0% and will not do anything else. Can anyone help? For about an hour.
Hi Nathrotep,
Close all processes mentioned below, re-launch creative cloud and share the results.
- CreativeCloud
- Adobe CEF Helper"
- Service Office of Adobe
- AdobeIPCBroker
- Creative cloud
- Installation of Adobe
- AdobeUpdateDaemon
- AdobeServiceInstaller
- AAM Update notify
- CCLibrary
- node
- The basic clock
@KateGee, error code, try 201: troubleshoot Adobe Creative cloud download, install and update questions
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When I try to download an adobe app stay in "wating" for hours, can download help
Hello
You can close all running from adobe (windows) Task Manager process / activity monitor (MAC).
Then restart your computer and try to reinstall it.
Close the following processes: -.
- Creative Cloud.exe
- Adobe CEF Helper.exe
- Service.exe Office Adobe
- AdobeIPCBroker.exe
- Adobe Installer.exe
- AdobeUpdateService.exe
- AdobeServiceInstaller.exe
- CreativeCloud (URIHandler) .exe
- AAM updates Notifier.exe
- CCLibrary.exe
- node.exe
- CoreSync.exe
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I need to update on my creative cloud but my application manager does not open. I tried in the drop down menu and all I get is the spinning wheel, indicating it to load. When I try to my Doc nothing icon it bounces then nothing happens. I am unable to access and part of the CC in the menu dropdown. So far, all my apps work fine, but I would like to make the updates before they get glitch.
Hi madimae86,
Please, try the following steps, assuming it is a MAC:
(1) open the activity monitor and Force leave Adobe CEF Helper creative cloud, Adobe CPI broker & Crash Deamon if they are available.
(2) try to open it, if does not work then go to Applications > Adobe Creative cloud > right click > Get Info > click the Add > select the user to which you are connected to > give read and write access.
(3) if it works then enable the root user and the launch to date, visit this link on how to activate/sign in to the user root activation and using the user 'root' in Mac OS X
Please let me know if it's Windows, I'll send you the steps already.
-Pierre
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Application error to support CEF in the shut down Windows
Whenever I closed Windows 8.1 I get the fol; due the error message BUT only if CC is still ongoing. "Application adobe CEF Helper.exe error. The instruction at 0x5d76cad0 referenced memory at 0x5d76cad0 the memory could not be written. If I close CC during my Windows session and run on one of the three applications, I installed LR5, PSCC and bridge of the stop error does not occur then. Some all pass but was hoping a CC update could fix this bug
Hello
Please see the CPU high due to CEPHtmlEngine usage
Hope that helps!
Kind regards
Sheena
-
Etrecheck results, slow iMac
My computer is slow, and after having poking around, I see that Etrecheck could help diagnose the problem. I ran the program but I don't know what mean results. I hope that someone more experienced will know how to interpret and direct me in the right direction. I also ran the Apple Hardware Test and came with a very clear.
I am concerned about MacKeeper, isn't this adware / malware?
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-24 08:07:32
Download EtreCheck from https://etrecheck.com
Time 06:35
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
Description:
Programs run very slowly. A lot of delay. Indexing is also very slow.
iMac (21.5 inch, at the end of 2012)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac13, 1
1 2.7 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac, 1920 x 1080
macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour
ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (418,18 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Hub keyboard Apple, Inc.
Fitbit Fitbit Inc. Base Station.
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
/ etc/sudoers, 2299 but file size expected 1563
Mac App Store and identified developers
/ Library/Extensions
com [no charge]. FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-09-21) [Support]
/ System/Library/Extensions
com [no charge]. Cycling74.driver.Soundflower (1.5.2 - 2016-09-21) [Support]
com.fitbit.galileo.FitbitUSBCable [no charge] (1.0 - SDK 10.10 - 2016-09-21) [Support]
com.MacAlly.IOKit [no charge]. MacallyICEKBDriver (1.0.0 - 2016-09-21) [Support]
[no charge] com.sony.driver.prs (1.0.1d1 - 2016-09-21) [Support]
com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.15 - 2 - SDK 10.11 - 2016-09-21) [Support]
FanControlDaemon: Path: / Library/StartupItems/FanControlDaemon
ProTec6: Path: / Library/StartupItems/ProTec6
ProTec6b: Path: / Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
[I already deleted these]
[no charge] 6 tasks Apple
[loading] 170 jobs Apple
tasks of Apple 95 [performance]
[loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]
[no charge] 38 tasks of Apple
[loading] Apple 165 jobs
[running] Apple 101 jobs
[loaded] com.adobe.AAM.Updater - 1.0.plist (2016-08-30) [Support]
com.adobe.AdobeCreativeCloud.plist [running] (2016-06-24) [Support]
[loading] com.adobe.CS4ServiceManager.plist (2010-04-09) [Support]
com.Amazon.sendtokindle.Launcher.plist [running] (2015-11-13) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
com.kodak.BonjourAgent.plist [running] (2012-09-21) [Support]
[loading] com.oracle.java.Java - Updater.plist (2015-03-29) [Support]
[loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist (2010-07-13) [Support]
com.Wacom.wacomtablet.plist [running] (2015-11-03) [Support]
[loading] com.adobe.SwitchBoard.plist (2014-01-31) [Support]
com.Adobe.adobeupdatedaemon.plist [running] (2016-08-30) [Support]
com.Adobe.agsservice.plist [running] (2016-08-14) [Support]
[loading] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loading] com.adobe.versioncueCS4.plist (2011-01-15) [Support]
[loading] com.barebones.textwrangler.plist (2011-02-27) [Support]
com.CrashPlan.engine.plist [running] (2016-07-14) [Support]
[loading] com.ea.origin.ESHelper.plist (2015-05-11) [Support]
com.fitbit.galileod.plist [running] (2015-12-22) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2015-03-29) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2010-05-15) [Support]
[loading] com.adobe.ARM. [...]. plist (2010-02-27) [Support]
[loading] com.adobe.ARM. [...]. plist (2014-02-19) [Support]
com.Amazon.music.plist [running] (2015-05-02) [Support]
[loading] com.kodak.KODAK AiO Firmware Updater.plist (2016-09-22) [Support]
[loading] com.kodak.KODAK AiO Software Updater.plist (2016-09-23) [Support]
com.zeobit.MacKeeper.Helper.plist [no] (2011-07-24) [Support]
GrowlHelperApp Application (/ Incompatible Software/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Application of caffeine (/ Applications/Caffeine.app)
TextExpander Application (/ Applications/TextExpander.app)
Google Chrome application (Google Chrome.app/Applications /)
Dropbox application (/ Applications/Dropbox.app)
CrashPlan menu bar of Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Fitbit connect Menubar Helper Application (/ Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Helper.app of the menu bar)
Web of Google Earth plugin: 6.1 (2011-10-17) [Support]
Flip4Mac WMV Plugin: 2.3.6.5 (2010-11-23) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-11-03) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-30) [Support]
FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
AdobePDFViewerNPAPI: 10.1.16 (2015-12-20) [Support]
DivXBrowserPlugin: 2.0 (2010-03-09) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) obsolete! Update
iPhotoPhotocast: 7.0 (2010-09-17)
SharePointBrowserPlugin: 14.5.8 - SDK 10.6 (2015-12-02) [Support]
AdobePDFViewer: 10.1.16 (2015-12-20) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-17) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-09) check the version of
Adobe Version Cue CS4 (2011-01-15) [Support]
Fan control (2007-10-27) [Support]
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2010-11-23) [Support]
Java (2016-08-09) [Support]
WacomTablet (2015-11-03) [Support]
Time Machine not configured!
34% mdworker (15)
6% trustd (3)
4% WindowServer
kernel_task 2%
1% adobe CEF Helper (2)
Top of page process of memory: ⓘ
778 MB Google Chrome Helper (5)
Kernel_task 732 MB
377 MB mdworker (15)
Com.apple.WebKit.WebContent (2) 352 MB
270 MB Google Chrome
122 MB free RAM
7.88 GB used RAM (2.76 GB being cached)
Used Swap 0 B
Sep 24, 2016, 07:38:37 ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-24-073837_ [redacted] .crash
/ Library/Application Support/Adobe / * / Adobe CEF CEF Helper Helper.app/Contents/MacOS/Adobe
Sep 24, 2016, 07:31:07 self-test - spent
September 23, 2016, ~/Library/Logs/DiagnosticReports/quicklookd_2016-09-23-125130_[redacted].crash 12:51:30
/ System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. App/Contents/MacOS/quicklookd
September 23, 2016, 11:24:43 ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-09-23-112443_[redacted].cra sh
com.adobe.cep.CEPHtmlEngine - 2015.5.app/Contents/MacOS/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine/Applications/Adobe Photoshop 2015.5 CC/Adobe Photoshop CC
Sep 21, 2016, 03:59:45 PM/Library/Logs/DiagnosticReports/Adobe Bridge CS6_2016-09-21-155945_ [redacted].cpu_resource.diag [details]
/ Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6
Sep 21, 2016, 15:02:42 ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-21-150242_ [redacted] .crash
Sep 21, 2016, 14:04:41 /Library/Logs/DiagnosticReports/mdworker_2016-09-21-140441_[redacted].cpu_resou rce.diag [details]
/System/Library/frameworks/CoreServices.framework/frameworks/metadata.Framework/versions/A/Support/mdworker
September 21, 2016, ~/Library/Logs/DiagnosticReports/Applications_2016-09-21-135005_[redacted].cras 13:50:05 pm
/System/Library/PrivateFrameworks/StorageManagement.framework/plugins/Applicati ons.appex/Contents/MacOS/Applications
Sep 21, 2016, 01:42:05 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016 - 09-21-134205_ [redacted] .hang
/ Applications/Adobe Photoshop 2015.5 CC/Adobe Photoshop 2015.5.app/Contents/MacOS/Adobe Photoshop 2015.5 CC CC
Sep 21, 2016, 01:40:08 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016 - 09-21-134008_ [redacted] .hang
September 21, 2016, ~/Library/Logs/DiagnosticReports/Trash_2016-09-21-132031_[redacted].crash 13:20:31
/System/Library/PrivateFrameworks/StorageManagement.framework/plugins/trash.app ex/Contents/MacOS/Trash
Sep 21, 2016, 12:59:22 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-09-21-125922_ [redacted] .crash
/ Applications/utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud
September 21, 2016, ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-125035_[redacted].crash 12:50:35
/ Applications/utilities/Adobe Application Manager/*/Setup.app/Contents/MacOS/Setup
September 21, 2016, 12:44:49 ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-124449_[redacted].crash
September 21, 2016, ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2016-09-21-100909_[redacted 10:09:09] .crash
/System/Library/PrivateFrameworks/ParsecUI.Framework/versions/A/support/Spotlig htNetHelper.app/Contents/MacOS/SpotlightNetHelper
2 reasons that I see at a single glance, you have installed MacKeeper Malware, did the uninstall instructions and uninstall. Also, your Crashplan backup system is designed for continuous operation and is known to make slow systems. I would not recommend the use of this system or this time by backup only when you are not using the computer. Many users on these forums use local HD and Time Machine and then another external hard drive to create a clone of their system bootable using Carbon Copy Cloner or SuperDuper.
Finally, you have purchased a basic applications iMac system and driving high powered (using resources). Type to buy a scooter 10HP and he expects to go to commute 250 miles a day at 80 mph. It will simply not do!
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I'm having a problem which I can't isolate.
WiFi on the MBP shuts off and allow me to turn it back on without having to restart the laptop.
That happen all the time and it seems that she may be related to some applications, but I can't be sure.
It feels like it happens more when I play Minecraft but it seems okay if I play online or on mine. It happened once or twice using Adobe CC.
Support recommended to try safe mode next time it happens but, given that the problem goes away when I re - starts, I can't tell now if WiFi works due to Safemode or just put it back in operation.
Doesn't look like there is anything here, but here is the etrecheck if you want. OS X Diagnostic mode enabled up to nothing more.
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-20 19:22:42
Download EtreCheck from https://etrecheck.com
Running time 01:34
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Another problem
Description:
Random-ish cut WiFi and turn off
MacBook Pro (retina, 13 inches, early 2015)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro12, 1
1 2.9 GHz Intel Core i5 CPU: 2 strands
8 GB RAM not extensible
BANK 0/DIMM0
OK MHz 4 GB DDR3-1867
BANK 1/DIMM0
OK MHz 4 GB DDR3-1867
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 55
Intel Iris 6100 graphics card
Color LCD 2560 x 1600
OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour
APPLE SSD SM0512G Disk0: (500,28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 499,06 GB (421,38 GB free)
Encrypted AES - XTS unlocked
Storage of carrots: disk0s2 499.42 GB Online
Broadcom Corp. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
/etc/sysctl.conf - file exists but not expected
Mac App Store and identified developers
[no charge] 7 tasks Apple
[loading] 158 jobs Apple
[running] Apple 73 jobs
[no charge] 44 Apple jobs
[loading] Apple 156 jobs
Apple tasks 91 [performance]
[loaded] com.adobe.AAM.Updater - 1.0.plist (2016-07-18) [Support]
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]
com.adobe.AdobeCreativeCloud.plist [running] (2016-06-01) [Support]
[loading] com.google.keystone.agent.plist (2016-07-11) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]
com.Adobe.adobeupdatedaemon.plist [running] (2016-06-14) [Support]
com.Adobe.agsservice.plist [running] (2016-08-14) [Support]
[loading] com.google.keystone.daemon.plist (2016-07-11) [Support]
[loading] com.macromates.auth_server.plist (2016-06-26) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2016-06-13) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-05-06) [Support]
[loading] com.oracle.oss.mysql.mysqld.plist (2016-07-04) [Support]
homebrew.mxcl.dnsmasq.plist [running] (2016-07-21) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2016-06-08) [Support]
homebrew.mxcl.mongodb.plist [running] (2016-07-20) [Support]
Workflow application (/ Applications/Flux.app)
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Application of caffeine (/ Applications/Caffeine.app)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Dropbox application (/ Applications/Dropbox.app)
TransmitMenu Application (~ / Downloads/Transmit.app/Contents/MacOS/TransmitMenu.app)
Hidden Google Chrome application (/ Applications/Google Chrome.app)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-02) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-02) [Support]
QuickTime Plugin: 7.7.3 (2016-07-20)
Web of Google Earth plugin: 7.1 (2016-06-14) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-14) [Support]
Default browser: 601 - SDK 10.11 (2016-07-20)
MySQL (2016-05-25) [Support]
Skip system files: No.
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 499,06 GB disc used: 77,67 GB
Destinations:
TimeMachineBackup [network]
Total size: 0 B
Total number of backups: 0
An older backup: -.
Last backup: -.
Backup disk size: too small
Save the size 0 B < (disc 77,67 GB X 3)
6% WindowServer
kernel_task 2%
2% Google Chrome
1% fontd
1% launchd
Top of page process of memory: ⓘ
3.31 GB Google Chrome Helper (32)
847 MB kernel_task
Mdworker (13) 279 MB
213 MB Google Chrome
156MO Adobe CEF Helper (2)
91 MB free RAM
7.91 used GB RAM (2.22 GB being cached)
Used Swap 0 B
August 20, 2016, 18:53:03 self-test - spent
It may be that your computer problem, you have this problem with other computers? It may be your router/modem problem?
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MBP has changed to new iMac - the problem persists
Hello ladies and gentlemen!
I can't believe I'm still having the same problem after a water landing forced my MBP mid-2012 and invest a lot of money in the new iMac. Now I'm sure this is the problem of the El Capitan, not the hardware. Especially after the last update of the system.
Everything was going fine until last week when my iMac suddenly started to have some kind of hiccups - mouse ceased to answer at any time (100% battery), pages began to load really slow and sometimes only has not at all and Adobe apps began to plant without any particular reason. Nothing has changed and I haven't done anything unusual when it was absolutely new and running like a beast.
The thing that is interesting to me is the use of the CPU and RAM. (It a few months ago when I had the problem with MBP), I noticed that when you open a page in Safari (any type of page) and let it stay there for a few days it starts to use a LOT of material in the background, even if you have completely forgotten this page and did not open it / refresh it for a long time - screenshots below. Why the hell is happening? I do not understand why Safari does need juice both by the love of God because no matter how much it will be, he will use it. I thought that changing from 8GB to 32GB it will solve the problem. Boy, I was wrong...
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-07 14:44:42
Download EtreCheck from https://etrecheck.com
Time 01:28
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
iMac (retina 5K, 27 inches, end of 2015)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac17, 1
1 4 GHz Intel Core i7 CPU: 4 strands
32 GB of expandable RAM - [Instructions]
BANK 0/DIMM0
8 GB DDR3-1867 MHz ok
0/DIMM1 BANK
8 GB DDR3-1867 MHz ok
BANK 1/DIMM0
8 GB DDR3-1867 MHz ok
BANK 1/DIMM1
8 GB DDR3-1867 MHz ok
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
AMD Radeon R9 M395X - VRAM: 4096 MB
iMac 5120 x 2880
OS X El Capitan 10.11.4 (15E65) - time since started: about one day
APPLE SSD SM0512G Disk0: (500,28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 499,06 (Go 181,15 free)
Storage of carrots: disk0s2 499.42 GB Online
Broadcom Corp. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
/ Library/Extensions
com [loading]. Cycling74.driver.Soundflower (2.0b2 - SDK 10.10 - 2016-06-03) [Support]
/ System/Library/Extensions
TL.UDs.netusb.controller [no charge] (1.59-2016-06-03) [Support]
[loaded] 7 tasks Apple
[loading] 150 tasks Apple
[operation] 80 tasks Apple
[killed] A spot of Apple
one killed process lack of RAM
[loaded] 45 tasks Apple
[loading] 147 tasks Apple
[operation] 95 tasks Apple
[killed] A spot of Apple
one killed process lack of RAM
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-07-06) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-17) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]
com.TeamViewer.TeamViewer.plist [no charge] (2016-03-20) [Support]
com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-03-20) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-05-17) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-17) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-06-10) [Support]
[loading] com.adobe.agsservice.plist (2016-04-12) [Support]
[loading] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loading] com.teamviewer.Helper.plist (2016-02-01) [Support]
com.TeamViewer.teamviewer_service.plist [no charge] (2016-03-20) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2016-02-08) [Support]
com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist
[loading] com.google.keystone.agent.plist (2016-06-15) [Support]
[loading] com.nylas.plist (2016-02-08) [Support]
[operation] com.spotify.webhelper.plist (2016-07-02) [Support]
[loading] com.synology.CloudStation.plist (2016-03-26) [Support]
[loading] com.synology.CloudStationBackup.plist (2016-03-31) [Support]
[loading] com.valvesoftware.steamclean.plist (2016-04-21) [Support]
Dropbox application (/ Applications/Dropbox.app)
[performance] QA2G25RMZ4.com.Wunderkinder.Wunderlist - helper
[ongoing] com.adobe.CCLibrary.135392
[ongoing] com.adobe.CCXProcess.154272
[ongoing] com.adobe.Photoshop.200672
[operation] com.adobe.acc.AdobeDesktopService.87712.37C33553-9150-46E9-8A00-4875B24C79E1
[ongoing] com.Adobe.accmac.185632
[ongoing] com.Adobe.Illustrator.209312
[ongoing] com.getdropbox.dropbox.165472
[ongoing] it.Bloop.airmail.beta11.200032
[loading] 390 tasks Apple
[operation] 219 tasks Apple
[killed] A spot of Apple
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-10) [Support]
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-07) [Support]
QuickTime Plugin: 7.7.3 (2016-04-23)
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-04-08) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-04-08) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-07) obsolete! Update
Default browser: 601 - SDK 10.11 (2016-04-23)
npSurveillancePlugin_1.0.0.934: SurveillancePlugin_x86_64 1.0.0.934 - SDK 10.6 (2016-04-09) [Support]
Instapaper - Instapaper Holdings Inc. - http://www.instapaper.com (2016-05-06)
Ka-block! -David Graham & Josh Peek - http://kablock.com (2016-04-21)
Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2016-02-07)
MeasureIt - Kevin Freitas - http://frayd.us/extensions/measureit/ (2010-10-04)
EverNote Web Clipper - Evernote Corp. - http://evernote.com (2016-05-23)
PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-02-07)
Flash Player (2016-05-10) [Support]
WDQuickView (2016-04-08) [Support]
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 499,06 GB disc used: 317,90 GB
Destinations:
EIGHTY9_BACKUP [network]
Total size: 11.80 TB
Total number of backups: 31
An older backup: 04/10/16 05:37
Last backup: 07/07/16 13:00
Size of backup drive: Excellent
Size of backup 11.80 TB > (disk size 499,06 GB X 3)
com.apple.WebKit.WebContent (20) 99%
5% WindowServer
4% adobe CEF Helper (2)
CEPHtmlEngine 3% Helper (14)
2% fontd
Top of page process of memory: ⓘ
11,58 GB com.apple.WebKit.WebContent (20)
1.90 GB kernel_task
Helper (14) CEPHtmlEngine 721 MB
CEPHtmlEngine (7) 393 MB
Safari of 328 MB
11.00 GB of free RAM
21 h 00 GB used RAM (3.35 GB being cached)
3.43 Go Swap used
7 July 2016, 14:20:28 ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2016-07-07-142028_ [redacted] .crash
com.adobe.acc.AdobeDesktopService - / Library/Application Support/Adobe / * / Adobe Office Service.app/Contents/MacOS/Adobe Office Service
July 6, 2016, 13:59:57 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-06-135957_ [redacted].cpu_resource.diag [details]
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
6 July 2016, 13:52:45 self test - passed
July 5, 2016, 14:12:39 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-05-141239_ [redacted].cpu_resource.diag [details]
I wonder about these extensions Safari and internet plug-ins.
Safari, as all browsers, I fear, is a memory hog.
As a temporary solution, simply exit and restart Safari can mitigate the problem.
-
Hello!
I loved using my MacBook Pro. It's REALLY slow. I read all the posts on how to solve the problem and we have tried most of them. Still slow. Nothing wrong with the battery, speakers, etc. Simply slow to move, slow to open apps, beachball for days, takes forever to edit video and audio. I ran EtreCheck as suggested by another user, and here's the summary. Any help would be MUCH appreciated!
Thank you!
K
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-18 09:39:51
Download https://etrecheck.com EtreCheck
Time 11:07
Performance: poor
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: The computer is too slow
Description:
Slow to start and open applications
Hardware information: ⓘ
MacBook Pro (13-inch, mid-2012)
[Technical details] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.9 GHz Intel Core i7 CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 405
Video information: ⓘ
Graphics Intel HD 4000
Color LCD 1280 x 800
System software: ⓘ
OS X El Capitan 10.11.5 (15F34) - time since started: about 7 days
Disk information: ⓘ
ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 998,97 go-go (245,62 free)
Storage of carrots: disk0s2 999.35 GB Online
HL-DT-ST DVD - RW GS31N)
USB information: ⓘ
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. IPhone.
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/ System/Library/Extensions
com [no charge]. Cycling74.driver.Soundflower (1.5.2 - 2016-06-07) [Support]
Launch system officers: ⓘ
[loaded] 7 tasks Apple
[loading] 147 tasks Apple
[operation] 84 tasks Apple
Demons of launch system: ⓘ
[loaded] 44 tasks Apple
[loading] 153 tasks Apple
[operation] 94 tasks Apple
Launch officers: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-08) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-23) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2015-07-29) [Support]
[loading] com.coupons.coupond.plist (2014-02-19) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-09-10) [Support]
Launch of the demons: ⓘ
[loading] com.adobe.ARMDC.Communicator.plist (2016-05-23) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-23) [Support]
[loading] com.adobe.SwitchBoard.plist (2012-01-18) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-04-17) [Support]
[loading] com.adobe.agsservice.plist (2016-04-17) [Support]
[failure] com.adobe.fpsaud.plist (2016-04-15) [Support]
com.app4mac.CheckUpAgent.plist [failure] (2008-08-02) [Support]
[operation] com.fitbit.galileod.plist (2015-10-30) [Support]
com.makemusic.finale.Installer.cleanup.plist [no charge] (2011-12-05) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2013-09-13) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-09-10) [Support]
[loading] com.oracle.java.JavaUpdateHelper.plist (2015-08-01) [Support]
[loading] com.sibelius.sari.plist (2010-12-01) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.AAM.Updater - 1.0.plist (2012-01-18) [Support]
[failure] com.adobe.ARM. [...]. plist (2011-03-03) [Support]
[loading] com.adobe.ARM. [...]. plist (2010-07-26) [Support]
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
[operation] com.spotify.webhelper.plist (2016-06-10) [Support]
User login items: ⓘ
Microsoft application to THE daemon (/ Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft to THE Daemon.app)
Application of system events (/ System/Library/CoreServices/System Events.app)
Dropbox application (/ Applications/Dropbox.app)
Hidden Spotify Application (/ Applications/Spotify.app)
Fitbit connect Menubar Helper Application (/ Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Helper.app of the menu bar)
NETGEARGenie application (/ Applications/NETGEARGenie.app)
Other applications: ⓘ
[ongoing] com.adobe.CCLibrary.8352
com.adobe.acc.AdobeCreativeCloud.73312 [loading]
[ongoing] com.adobe.acc.AdobeDesktopService.96992.31C63D4A - 84D 1-4113-A5A3-A04138ACC90B
[ongoing] com.fitbit.GalileoMenubar.156832
[ongoing] com.getdropbox.dropbox.49312
[ongoing] com.microsoft.Excel.77792
[ongoing] com.microsoft.Office365Service.83232
com.microsoft.Word.78752 [loading]
[ongoing] com.Microsoft.AutoUpdate.FBA.148832
[ongoing] org.Mozilla.Firefox.71712
[loading] 407 tasks Apple
[operation] 231 tasks Apple
Internet Plug-ins: ⓘ
DirectorShockwave: 11.6.8r638 (2012-10-04) [Support]
Default browser: 601 - SDK 10.11 (2016-05-27)
Flip4Mac WMV Plugin: 2.1.3.10 (2007-10-08) [Support]
Musicnotes: 1.19.0 (2011-08-05) [Support]
RealPlayer Plugin: Unknown (2012-08-17) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-17) [Support]
FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]
AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-07) [Support]
Silverlight: 5.1.20513.0 - SDK 10.6 (2013-10-09) [Support]
QuickTime Plugin: 7.7.3 (2016-05-27)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) obsolete! Update
iPhotoPhotocast: 7.0 (2010-07-25)
SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-01-12) [Support]
AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-07) [Support]
CouponPrinter-FireFox_v2: 5.0.3 - SDK 10.6 (2014-03-20) [Support]
Scorch: Unknown - SDK 10.2 (2013-09-21) [Support]
JavaAppletPlugin: Version of Java 8 update checking 51 (2015-08-01)
The internet user Plug-ins: ⓘ
WebEx64: 1.0 - SDK 10.6 (2013-04-27) [Support]
Stamps.com: 1.1.12 (2013-06-20) [Support]
The Safari Extensions: ⓘ
iTube Studio - iSkysoft Studio - http://www.iskysoft.com (2012-07-02)
3rd party preference panes: ⓘ
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2007-10-08) [Support]
Java (2015-08-01) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top of page process CPU: ⓘ
10% Dropbox
9% WindowServer
8% kernel_task
7% adobe CEF Helper (2)
3% codesign
Top of the process of memory: ⓘ
Kernel_task 799 MB
582 MB firefox
336 MB mdworker (20)
Dropbox 229 MB
ITunes 229 MB
Information about virtual memory: ⓘ
21 MB of free RAM
7.98 GB RAM (2.57 GB being cached) used
131 MB used Swap
Diagnostic information: ⓘ
June 18, 2016, 09:16:20 AM/Library/Logs/DiagnosticReports/Adobe InDesign CC 2015_2016-06-18-091620_ .hang [deleted]
/ Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC
June 18, 2016, 09:16:19 /Library/Logs/DiagnosticReports/firefox_2016-06-18-091619_[redacted].hang
/Applications/Firefox.app/Contents/MacOS/Firefox
June 17, 2016, 14:15:57 ~/Library/Logs/DiagnosticReports/Adobe Flash Player install Manager_2016-06-17-141557_ [redacted] .crash
com.Adobe.flashplayer.installmanager - Applications/Utilities/Adobe Flash Player install Manager.app/Contents/MacOS/Adobe install Manager of Flash Player
June 16, 2016, 13:48:15 /Library/Logs/DiagnosticReports/firefox_2016-06-16-134815_[redacted].cpu_resour ce.diag [details]
I have no idea what you have tried, but your HARD drive is suspect. Start 4 option on the partition recovery and in the menu select disk utility. Run disk utility > first aid > repair. If the HARD disk is not repairable the disc must be replaced.
Ciao.
-
Contact v8.2: enter and edit are very, very slow
After the update to OS X Yosemite 04.2016, seizure or changing data of Contacts v8.2 is unbearably slow. Even by selecting a field or copying and pasting are ridiculously long.
I will not sync Contacts with iCloud or any other cloud service. I followed the instructions in previous messages, without success. Report Etrecheck of today:
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-14 12:10:15
Download https://etrecheck.com EtreCheck
Time 02:28
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
: Another problem
Description:
Mail.app v8.2 is excruciatingly slow when creating a contact, seizure information, editing info, choose a text field or cut and paste from another application. 06.14.2016
Hardware information: ⓘ
MacBook Pro (17-inch, mid 2010)
[Technical details] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro6, 1
1 2.53 GHz Intel Core i5 CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 10
Video information: ⓘ
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1920 x 1200
System software: ⓘ
OS X Yosemite 10.10.5 (14F1808) - since the starting time: 3 hours
Disk information: ⓘ
SAMSUNG SSD 850 EVO 1 to disk0: (1 TB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Grandgousier (disk1) /: 998,97 go-go (665,53 free)
Storage of carrots: disk0s2 999.35 GB Online
MATSHITADVD-R UJ-898)
USB information: ⓘ
Kensington Kensington USB/PS2 wheel mouse
Apple Inc. BRCM2070 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Apple keyboard / Trackpad
Western Digital my book 1140 2 TB
EFI (disk2s1) < not mounted >: 210 MB
MyBook (disk2s2) / Volumes/MyBook: 999,85 go-go (518,29 free)
Recovery HD (disk2s3) < not mounted > [recovery]: 650 MB
Time Machine (disk2s4) Volumes/Time Machine: 999,52 (Go 117,41 free)
Built-in ISight from Apple Inc..
Computer, Inc. Apple IR receiver.
Goalkeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Utilities/DiskWarrior.app
com.alsoft.Preview [no charge] (4.4 - 2011-09-23) [Support]
/ System/Library/Extensions
com.palm.ClassicNotSeizeDriver [no charge] (3.2.1 - 2016-06-06) [Support]
Launch system officers: ⓘ
[loaded] 5 tasks of Apple
[loading] 145 tasks Apple
[operation] 62 tasks Apple
Demons of launch system: ⓘ
[loaded] 46 tasks Apple
[loading] 132 tasks Apple
[operation] 85 tasks Apple
Launch officers: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-14) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-06-09) [Support]
[loading] com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
com.oracle.java.Java - Updater.plist [no charge] [Support]
[loading] com.quark.quarkupdate.agent.plist (2013-11-14) [Support]
Launch of the demons: ⓘ
[loading] com.adobe.ARMDC.Communicator.plist (2016-06-09) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-06-09) [Support]
[loading] com.adobe.SwitchBoard.plist (2012-06-29) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-06-14) [Support]
[loading] com.adobe.agsservice.plist (2016-04-12) [Support]
[loading] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loading] com.barebones.authd.plist (2012-07-10) [Support]
[loading] com.barebones.bbedit.plist (2010-12-06) [Support]
[operation] com.bombich.ccchelper.plist (2015-03-20) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-02) [Support]
com.oracle.java.Helper - Tool.plist [no charge] [Support]
[loading] com.quark.quarkupdate.plist (2014-03-15) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.AAM.Updater - 1.0.plist (2010-09-27) [Support]
[failure] com.adobe.ARM. [...]. plist (2012-12-10) [Support]
[loading] com.adobe.ARM. [...]. plist (2013-02-04) [Support]
[loading] com.adobe.ARM. [...]. plist (2012-07-18) [Support]
com.apple.SafariBookmarksSyncer.plist [loading]
com.linotype.FontFolderProtector.plist [no charge] (2016-06-10) [Support]
User login items: ⓘ
User Agent of CCC application (/ Applications/copy carbon Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Other applications: ⓘ
[ongoing] com.adobe.CCLibrary.687880
[ongoing] com.adobe.CCXProcess.687312
[operation] com.adobe.acc.AdobeCreativeCloud.86936.340E2B99-1017-4E3E-8F5F-7549E88DD215
[operation] com.adobe.acc.AdobeDesktopService.100000.182C6B10-3372-410E-AC79-BECAA5B9D432
[ongoing] com.Adobe.accmac.686460
[ongoing] com.Bombich.cccuseragent.35248
[ongoing] com.etresoft.EtreCheck.652664
[ongoing] JP.co.Canon.cijscannerregister.199684
[loading] 373 tasks Apple
[operation] 178 tasks Apple
Internet Plug-ins: ⓘ
Default browser: 600 - SDK 10.10 (2016-04-04)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2013-08-12) [Support]
SlingPlayer: Unknown - SDK 10.8 (2015-03-04) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-14) [Support]
AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-10) [Support]
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-03) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-03-09) [Support]
QuickTime Plugin: 7.7.3 (2016-06-06)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-03) [Support]
PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-06-03) [Support]
AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-10) [Support]
JavaAppletPlugin: 15.0.1 - version Check SDK 10.7 (2016-04-04)
The Safari Extensions: ⓘ
AdBlock - Michael Gundlach - http://safariadblock.com (2011-12-30)
Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2015-03-11)
SeoQuake - SeoQuake Team - http://seoquake.com (2011-10-12)
3rd party preference panes: ⓘ
Flash Player (2016-05-09) [Support]
Time Machine: ⓘ
Skip system files: No.
Mobile backups: WE
Automatic backup: YES
Volumes to back up:
Grandgousier: Disc size: 998,97 GB disc used: 333,45 GB
Destinations:
Time Machine [Local]
Total size: 999,52 GB
Total number of backups: 75
An older backup: 27/01/15, 15:49
Last backup: 14/06/16, 11:15
Backup disk size: too small
999,52 GB backup size < (disc 333,45 GB X 3)
Top of page process CPU: ⓘ
6% WindowServer
kernel_task 2%
2% fontd
1% creative cloud
0% AdobeCRDaemon (3)
Top of the process of memory: ⓘ
Mds_stores 696 MB
693 MB kernel_task
459 MB softwareupdated
123 MB Adobe CEF Helper (2)
Finder 123 MB
Information about virtual memory: ⓘ
2.93 GB of free RAM
5.07 GB used RAM (2.06 GB being cached)
Used Swap 0 B
Diagnostic information: ⓘ
14 June 2016, 08:33:56 self-test - spent
Try a reboot.
Make a backup using Time Machine or a cloning program, to ensure that data files can be recovered. Two backups are better than one.
Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in system preferences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.
Isolate a problem by using a different user account
If the problem is still there, try to start safe mode using your usual account. Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.
-
My old macbook pro is slow with a lot of the beach ball. Ive checked using Etrecheck. Here is their report if anyone can suggest my best course of action.
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-06 13:18:02
Download https://etrecheck.com EtreCheck
Time 05:55
Performance: average
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Beachballing
Hardware information:
MacBook Pro (15-inch, mid 2010)
[Technical details] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro6, 2
1 2.4 GHz Intel Core i5 processor: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 779
Information on this video:
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1680 x 1050
System software:
OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
Disc information:
ST9500325ASG disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 498,88 (Go 274,92 free)
Storage of carrots: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898)
USB information:
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Card reader Apple
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM2070 hub.
Apple Inc. Bluetooth USB host controller.
Guardian:
Mac App Store and identified developers
Unknown files:
~/Library/LaunchAgents/com.vndv.tagfolders.tagprompter.plist
osascript/Users/Duffy/Library/Application Support / files/Tag Prompter.app/Contents/Resources/ Tag
Scripts/TagPrompterScript.scpt
A unknown file found. [Check files]
Kernel extensions:
/ System/Library/Extensions
au.com.maxon.driver.MaxonFamily [no charge] (1.0 - 2016-06-05) [Support]
com [no charge]. Seagate.driver.PowSecDriver (4.4.10 - 2016-06-05) [Support]
com [no charge]. ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.1 - 2016-06-05) [Support]
com [no charge]. ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.1 - 2016-06-05) [not loaded] com.microsoft.driver.MicrosoftMouse (8.0 - 2016-06-05) [Support]
com.option.driver.Option72 [no charge] (2.17.0 - 2016-06-05) [Support]
com.option.driver.OptionMSD [no charge] (1.21.0 - 2016-06-05) [Support]
com.Realtek.driver.rtl8187 [no charge] (1.4.5 - 2016-06-05) [Support]
com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 (26913) - 10.4 SDK - 2016-06-05) [[no charge] com.sierrawireless.driver.SierraDIPSupport (1.0.0.2 - 2016-06-05) [Support]]
com.sierrawireless.driver.SierraDevSupport [no charge] (1.0.7 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraFSRSupport [no charge] (1.0.1 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraHSRSupport [no charge] (2.1.1.4 - 2016-06-05) [Support]
com.sierrawireless.driver.SierraIPDirect [no charge] (1.1.1 - 2016-06-05) [Support]
com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.7 - 3 - SDK 10.8 - 2016-06-05) [/System/Library/Extensions/Maxon.kext/Contents/PlugIns
au.com.maxon.driver.MSM6280Panther [no charge] (1.0 - 2010-04-10) [Support]
au.com.maxon.driver.MSM6280Universal [no charge] (1.0 - 2010-04-10) [Support]
/System/Library/Extensions/MicrosoftMouse.kext/contents/plugins
com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.0 - 2010-07-18) [Support]
com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.0 - 2010-07-18) [Support]
/ System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns
com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 (26913) - 10.4 SDK - 2014 - 10-[Support])
com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 (26913) - SDK 10.5 - 2014 - 10-[Support])
com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 (26913) - 10.4 SDK - 2014-10-07) [System launch Agents:]
[loaded] 7 tasks Apple
[loading] 167 tasks Apple
[operation] 64 tasks Apple
Demons of launch system:
[operation] com.seagate.TBDecorator.plist (2013-10-12) [Support]
[loaded] 45 tasks Apple
[loading] 161 tasks Apple
[operation] 85 tasks Apple
Launch of Agents:
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-05) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-11) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2015-07-29) [Support]
[loading] com.google.keystone.agent.plist (2016-03-11) [Support]
com.oracle.java.Java - Updater.plist [no charge] [Support]
[operation] com.wacom.wacomtablet.plist (2013-10-12) [Support]
Launch the demons:
[loading] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2015-09-25) [Support]
[loading] com.adobe.agsservice.plist (2015-09-25) [Support]
[loading] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loading] com.adobe.versioncueCS3.plist (2014-02-25) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-11) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
com.oracle.java.Helper - Tool.plist [no charge] [Support]
[loading] com.sierrawireless.SWoCTool.plist (2011-11-04) [Support]
[loading] jp.co.canon.MasterInstaller.plist (2015-05-08) [Support]
User Agents to launch:
[loading] com.adobe.AAM.Updater - 1.0.plist (2015-06-16) [Support]
[loading] com.adobe.ARM. [...]. plist (2009-11-30) [Support]
[failure] com.adobe.ARM. [...]. plist (2011-07-29) [Support]
[loading] com.divx.agent.postinstall.plist (2012-07-13) [Support]
[loading] com.vndv.tagfolders.tagprompter.plist (2010-07-10) [Support]
jp.co.canon.Inkjet_Extended_Survey_Agent.plist [no charge] (2015-05-08) [Support]
User Login items:
MicrosoftMouseHelper Application (/ library/PreferencePanes/Microsoft Mouse.prefPane/Contents/)
Resources/MicrosoftMouseHelper.app)
AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat 8 Professional / Adobe Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox application (/ Applications/Dropbox.app)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.Contents/Helpers/AdobeResourceSynchronizer.app)
CNQL1208_ButtonManager Application hidden (/Library/CFMSupport/CNQL1208_ButtonManager.Other Apps):
[operation] com.adobe.acc.AdobeDesktopService.123232.836E8B5D-E858-42E5-8697-D6A881EA5C22
[ongoing] com.Adobe.accmac.95392
[ongoing] com.etresoft.EtreCheck.181152
[ongoing] com.getdropbox.dropbox.147872
[ongoing] com.Intego.virusbarrierexpress.agent
[ongoing] com.Microsoft.microsoftmousehelper.124512
[ongoing] com.wacom.TabletDriver.144032
[ongoing] com.wacom.WacomTouchDriver.124192
[ongoing] jp.co.canon.scanner.CNQL2410_ButtonManager.121312
[loading] 417 tasks Apple
[operation] 170 tasks Apple
Internet Plug-ins:
AdobePDFViewerNPAPI: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]
EPPEX plugin: 10.0 (17-09-2014) [Support]
AdobePDFViewer: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]
iPhotoPhotocast: 7.0 (2010-05-11)
QuickTime Plugin: 7.7.3 (2016-06-05)
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]
NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-09-25) [Support]
GarminGpsControl: output 2.9.3.0 (2010-10-29) [Support]
DivXBrowserPlugin: 2.2 (2012-06-07) [Support]
OVSHelper: 1.1 (2012-06-07) [Support]
Silverlight: 4.0.60531.0 (2011-10-30) [Support]
Web of Google Earth plugin: 5.1 (2009-11-12) [Support]
Default browser: 601 - SDK 10.11 (2016-06-05)
Flip4Mac WMV Plugin: 2.4.4.2 (2012-07-13) [Support]
SharePointBrowserPlugin: 14.5.6 - SDK 10.6 (2015-10-10) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2013-10-12) [Support]
NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]
WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2013-11-22) [Support]
The internet user Plug-ins:
Unity Web Player: UnityPlayer version 2.6.1f3 (2014-03-15) [Support]
RealPlayer Plugin: unknown
Unity Player: UnityPlayer version 1.6.0 (2007-02-11) [Support]
Safari extensions:
1 - ClickWeather - TWCi - http://www.weather.com/ (2012-06-03)
Better Facebook - Matt Kruse - http://BetterFacebook.net (2012-06-03)
PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-06)
SlickSavings - tap, Inc. (2015-04-09)
DivX Plus Web Player HTML5 < video > - © 2000-2011 DivX, LLC. - http://divx.com (2012-07-13)
CLEA. Nr Videos - Internet Cleaner A - http://clea.nr/ (2015-09-25)
Translate - SideTree.com - Mac Apps and the Web - http://SideTree.com/extensions.html#Translate
(2014-07-21)
AdBlock - Michael Gundlach - https://getadblock.com (2015-09-15)
3rd party preference panes:
Adobe Version Cue CS3 (2014-02-25) [Support]
RCDefaultApp (2006-11-27)
DivX (2012-06-07) [Support]
Flash Player (2016-05-10) [Support]
Flip4Mac WMV (2012-05-16) [Support]
Microsoft mouse (2011-07-30) [Support]
Seagate for Mac OSX dashboard (2014-09-12) [Support]
Time Machine:
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 498,88 GB disc used: 223,95 GB
Destinations:
Duffy photos & website [Local]
Total size: TB 3.00
Total number of backups: 32
An older backup: 10/10/2014, 19:02
Last backup: 25/01/2016, 20:57
Size of backup drive: Excellent
Size of backup 3.00 TB > (disk size 498,88 GB X 3)
Portable Duffy - drive FreeAgent GoFlex [Local]
Total size: 999,86 GB
Total number of backups: 21
An older backup: 10/08/2014, 16:00
Last backup: 07 11, 2015, 12:47 AM
Size of backup drive: adequate
Backup size 999,86 GB > (disc 223,95 GB X 3)
Duffys MacBook Pro backup two [Local]
Total size: 1.00 TB
Total number of backups: 2
An older backup: 10/10/2014, 01:10
Last backup: 02 19, 2015, 16:59
Size of backup drive: adequate
Backup size 1.00 TB > (disc 223,95 GB X 3)
Top of page process of CPU:
36% mdworker (3)
4% WindowServer
4% kernel_task
0% adobe CEF Helper (3)
0% fontd
Top of the process of memory:
Kernel_task 484 MB
Dropbox 143 MB
139 MB Adobe CEF Helper (3)
Pier 90 MB
90 MB WindowServer
Virtual memory information:
718 MB of free RAM
3.30 GB used RAM (1.39 GB being cached)
Used Swap 0 B
Diagnostic information:
6 June 2016, 13:07:18 test - passed
June 6, 2016, 10:58:42 ~/Library/Logs/DiagnosticReports/
storedownloadd_2016-06-06-105842_ .crash [deleted]
/System/Library/PrivateFrameworks/CommerceKit.Framework/versions/A/resources/Sto redownloadd
June 5, 2016, 23:00:46 / Library/Logs/DiagnosticReports /.
WacomTabletDriver_2016-06-05-230046_ .crash [deleted]
/ Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver
June 5, 2016, 22:38:17 / Library/Logs/DiagnosticReports /.
AdobeCrashDaemon_2016-06-05-223817_ .crash [deleted]
/ Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/
AdobeCrashReporter.framework/Versions/A/AdobeCrashDaemon.app/Contents/MacOS/
AdobeCrashDaemon
June 5, 2016, 19:45:43 ~/Library/Logs/DiagnosticReports/
EtreCheck_2016-06-05-194543_ .crash [deleted]
/Users/user/downloads/EtreCheck.app/Contents/MacOS/EtreCheck
Delete
Intego antivirus.
Mouse Microsoft (not responsible in any case)
All extensions/plugins that you do not use.
Restart Etrecheck.
-
EtreCheck &; GeekBench 3, evaluation of the Macbook Pro
My Macbook Pro has been constantly been too slow in terms of open any application, open any file and graphics intensive anything running. I get a spinning beachball animation almost everytime I click on something. I ran a benchmark EtreCheck and ask me for help on what is perhaps exactly the cause of this based on the benchmark index. In addition, I used 3 Geekbench for another test of reference and the results as seen in the picture as an attachment. Thank you very much for your help!
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-04 16:43:13
Download EtreCheck from https://etrecheck.com
Duration 10:10
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Computer is too slow
Description:
Computer is slow and beach ball
MacBook Pro (15 inch, early 2011)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro8, 2
1 2.2 GHz Intel Core i7 CPU: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 144
Intel HD Graphics 3000
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1680 x 1050
Display 3840 x 1080 at 60 Hz
OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
HGST HTS541515A9E630 disk0: (1.5 to) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 1.50 TB (664,85 GB free)
Encrypted AES - XTS unlocked
Storage of carrots: disk0s2 1.50 TB online
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM2070 hub.
Apple Inc. Bluetooth USB host controller.
Matrox DualHead2Go SE
Computer, Inc. Apple IR receiver.
Apple Inc. Thunderbolt_bus.
/ etc/hosts - Count: 10
Any where
/Library/LaunchDaemons/com.blackmagicdesign.fusion.Server.plist
/ Applications/Blackmagic Fusion 8 Render Node/Fusion render Node.app/Contents/MacOS/fusionserver s
A unknown file found. [Check files]
/Applications/DiskWarrior.app
com.alsoft.Preview [no charge] (5.0 - SDK 10.5 - 2014-12-12) [Support]
/ Applications/Parallels Desktop.app
com.parallels.kext.hypervisor [no charge] (11.2.0). 32581 - SDK 10.9-2016-05-30) [Support]
com.parallels.kext.NetBridge [no charge] (11.2.0). 32581 - SDK 10.9-2016-05-30) [Support]
com.parallels.kext.usbconnect [no charge] (11.2.0). 32581 - SDK 10.9-2016-05-30) [Support]
com.parallels.kext.vnic [no charge] (11.2.0). 32581 - SDK 10.9-2016-05-30) [Support]
/ Library/Application Support/Hotspot Shield
com.AnchorFree.Tun [no charge] (1.1.1 - SDK 10.8 - 2015-09-11) [Support]
/ Library/Extensions
[loading] at.obdev.nke.LittleSnitch (3.6 - SDK 10.8 - 2016-06-03) [Support]
[no charge] com.avira.kext.FileAccessControl (1.2.2 - SDK 10.9 - 2016-06-03) [Support]
[not] com.vestigl.driver.Xone - pilot responsible (1.0 - SDK 10.10 - 2016-06-03) [Support]
/ System/Library/Extensions
com [no charge]. LaCie.ScsiType00 (1.9.1 - SDK 10.5 - 2016-06-03) [Support]
[loading] com.corel.painter.PainterAudioDriver (1.0 - SDK 10.9 - 2016-06-03) [Support]
rEFItBlesser: path: / Library/StartupItems/rEFItBlesser
TuxeraNTFSUnmountHelper: Path: / Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete in OS X Yosemite
com.apple.SocialPushAgent.plist [failure]
[loaded] 8 tasks Apple
[loading] 159 tasks Apple
[operation] 70 tasks Apple
[loaded] 46 tasks Apple
[loading] 157 tasks Apple
[operation] 88 tasks Apple
[operation] at.obdev.LittleSnitchUIAgent.plist (2016-02-05) [Support]
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-04) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-11) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2016-03-07) [Support]
[operation] com.bjango.istatmenusagent.plist (2015-09-30) [Support]
[operation] com.bjango.istatmenusnotifications.plist (2015-09-30) [Support]
[operation] com.bjango.istatmenusstatus.plist (2015-09-30) [Support]
[loading] com.intego.backupassistant.agent.plist (2014-07-30) [Support]
[operation] com.lacie.LaCieDesktopManagerAgent.plist (2016-06-04) [Support]
[loading] com.oracle.java.Java - Updater.plist (2015-01-05) [Support]
com.TeamViewer.TeamViewer.plist [no charge] (2016-05-04) [Support]
com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-05-04) [Support]
[loading] org.macosforge.xquartz.startx.plist (05 / 05/2016) [Support]
[operation] at.obdev.littlesnitchd.plist (2016-02-05) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-04-25) [Support]
[loading] com.adobe.agsservice.plist (2015-09-29) [Support]
[loading] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loading] com.anchorfree.ajaxserver.plist (2013-11-08) [Support]
[operation] com.bjango.istatmenusdaemon.plist (2015-09-30) [Support]
[operation] com.blackmagicdesign.fusion.server.plist (2016-06-01) [Support]
[loading] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2015-04-02) [Support]
[loading] com.ea.origin.ESHelper.plist (2015-11-21) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-30) [Support]
[failure] com.intego.BackupAssistant.daemon.plist (2014-07-30) [Support]
[loading] com.lacie.LaCieDesktopManagerDaemon.plist (2015-08-12) [Support]
com.lsreset.plist [no charge] (2015-01-19) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-05-03) [Support]
[loading] com.malwarebytes.MBAMHelperTool.plist (2016-06-03) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2014-11-06) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2015-01-05) [Support]
[loading] com.prosofteng.DriveGenius.locum.plist (2015-10-16) [Support]
[operation] com.sidefx.sesinetd.plist (2015-09-25) [Support]
[loading] com.teamviewer.Helper.plist (2016-02-01) [Support]
com.TeamViewer.teamviewer_service.plist [no charge] (2016-05-04) [Support]
[loading] org.macosforge.xquartz.privileged_startx.plist (05 / 05/2016) [Support]
[no charge] org.virtualbox.startup.plist [Support]
[failure] uk.co.thefoundry.lmgrd.plist (2015-08-29) [Support]
[failure] uk.co.thefoundry.rlm.plist (2015-08-29) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2014-11-23) [Support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-06-04) [Support]
[loading] com.pia.pia_manager.plist (2016-05-06) [Support]
[loading] com.valvesoftware.steamclean.plist (2016-06-04) [Support]
org.VirtualBox.vboxwebsrv.plist [no charge] (2016-05-30) [Support]
Application of a magnet (/ Applications/Magnet.app)
Workflow application (/ Applications/Flux.app)
Application of caffeine (/ Applications/Caffeine.app)
Bartender application (/ Applications/Bartender.app)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
[ongoing] 2BUA8C4S2C.com.agilebits.onepassword4 - helper
[ongoing] com.adobe.CCLibrary.83232
[ongoing] com.adobe.CCXProcess.83552
[operation] com.adobe.acc.AdobeDesktopService.205152.C8C3989C-A02F-4400-AF5C-CA31E7D89345
[ongoing] com.Adobe.accmac.120352
[ongoing] com.crowdcafe.windowmagnet.18912
[ongoing] com.lightheadsw.caffeine.14752
com.lsreset [loading]
[ongoing] com.macpaw.CleanMyMac3.Menu.45152
[ongoing] com.surteesstudios.Bartender.95712
[ongoing] org.herf.Flux.95392
[loading] 421 tasks Apple
[operation] 191 tasks Apple
Unity Web Player: UnityPlayer version 5.0.3f2 - SDK 10.6 (2015-11-05) [Support]
Default browser: 601 - SDK 10.11 (2016-05-17)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-11-23) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-25) [Support]
AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-02) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-12) [Support]
QuickTime Plugin: 7.7.3 (2016-05-17)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-02) [Support]
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-24), [Support]
AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]
JavaAppletPlugin: Java 8 update 91 build 14 (2016-04-29) check the version of
npNASAEyes: unknown
1Password - AgileBits - https://agilebits.com/onepassword (2016-05-24)
Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-03-28)
Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2016-05-30)
Java (2016-04-29) [Support]
Tuxera NTFS (2016-06-02) [Support]
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 1.50 TB disc: 834,22 GB
Destinations:
Time Machine backs up Airport Extreme [network]
Total size: 2.00 TB
Total number of backups: 28
An older backup: 22/01/16, 04:05
Last backup: 04/06/16, 15:11
Backup disk size: too small
Backup TB 2.00 size < (disc 834,22 GB X 3)
Bird by 30%
12% iStat Menus status
9% CoreServicesUIAgent
9% WindowServer
8% kernel_task
Top of page process of memory: ⓘ
1.10 GB kernel_task
459 MB com.apple.WebKit.WebContent (3)
Safari of 442 MB
147 MB Adobe CEF Helper (2)
Mds_stores 131 MB
8.98 GB of free RAM
7.02 used GB RAM (3.44 GB being cached)
Used Swap 0 B
June 4, 2016, 04:41:40 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164140_ [redact ed] .crash
/ Library/StartupItems/Intego Backup Assistant/BackupAssistantDaemon
June 4, 2016, 04:41:30 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164130_ [redact ed] .crash
June 4, 2016, 04:41:20 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164120_ [redact ed] .crash
June 4, 2016, 04:41:10 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164110_ [redact ed] .crash
June 4, 2016, 04:41:00 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164100_ [redact ed] .crash
June 4, 2016, 04:40:50 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164050_ [redact ed] .crash
June 4, 2016, 04:40:40 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164040_ [redact ed] .crash
June 4, 2016, 04:40:30 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164030_ [redact ed] .crash
June 4, 2016, 04:40:20 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164020_ [redact ed] .crash
June 4, 2016, 04:40:10 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164010_ [redact ed] .crash
June 4, 2016, 04:40:00 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-164000_ [redact ed] .crash
June 4, 2016, 04:39:50 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163950_ [redact ed] .crash
June 4, 2016, 04:39:40 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163940_ [redact ed] .crash
June 4, 2016, 04:39:30 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163930_ [redact ed] .crash
June 4, 2016, 04:39:20 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163920_ [redact ed] .crash
June 4, 2016, 04:39:10 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163910_ [redact ed] .crash
June 4, 2016, 04:39:00 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163900_ [redact ed] .crash
June 4, 2016, 04:38:50 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163850_ [redact ed] .crash
June 4, 2016, 04:38:40 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163840_ [redact ed] .crash
June 4, 2016, 04:38:30 PM/Library/Logs/DiagnosticReports/BackupAssistantDaemon_2016-06-04-163830_ [redact ed] .crash
June 4, 2016, 04:35:59 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015_2016-06-04-163559_ .hang [deleted]
/ Applications/Adobe Photoshop 2015/Adobe Photoshop 2015.app/Contents/MacOS/Adobe Photoshop 2015 CC CC CC
4 June 2016, 15:51:22 self-test - spent
June 4, 2016, 15:41:53 /Library/Logs/DiagnosticReports/Finder_2016-06-04-154153_[redacted].hang
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
June 4, 2016, 15:41:52 /Library/Logs/DiagnosticReports/Finder_2016-06-04-154152_[redacted].hang
June 4, 2016, 13:18:11 /Library/Logs/DiagnosticReports/TextEdit_2016-06-04-131811_[redacted].hang
/Applications/TextEdit.app/Contents/MacOS/TextEdit
June 4, 2016, 13:14:31 /Library/Logs/DiagnosticReports/Finder_2016-06-04-131431_[redacted].hang
June 4, 2016, 10:14:32 pm /Library/Logs/DiagnosticReports/AdobeGCClient_2016-06-04-101432_[redacted].cras
/ Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient
June 4, 2016, 10:13:56 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101356_[redacted].crash
/ usr/bin/Codesign
June 4, 2016, 10:13:49 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101349_[redacted].crash
June 4, 2016, 10:13:46 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101346_[redacted].crash
June 4, 2016, 10:13:35 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101335_[redacted].crash
June 4, 2016, 10:13:29 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101329_[redacted].crash
June 4, 2016, 10:13:28 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101328_[redacted].crash
June 4, 2016, 10:13:19 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101319_[redacted].crash
June 4, 2016, 10:13:18 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101318_[redacted].crash
June 4, 2016, 10:13:06 /Library/Logs/DiagnosticReports/codesign_2016-06-04-101306_[redacted].crash
June 4, 2016, 10:09:21 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100921_[redacted].crash
June 4, 2016, 10:09:19 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100919_[redacted].crash
June 4, 2016, 10:09:09 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100909_[redacted].crash
June 4, 2016, 10:09:03 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100903_[redacted].crash
June 4, 2016, 10:09:02 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100902_[redacted].crash
June 4, 2016, 10:09:01 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100901_[redacted].crash
June 4, 2016, 10:08:48 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100848_[redacted].crash
June 4, 2016, 10:08:47 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100847_[redacted].crash
June 4, 2016, 10:08:45 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100845_[redacted].crash
June 4, 2016, 10:08:44 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100844_[redacted].crash
June 4, 2016, 10:08:37 /Library/Logs/DiagnosticReports/codesign_2016-06-04-100837_[redacted].crash
Uninstall the following programs worthless;
Avira
CleanMyMac3
Intego
After removing these programs using the procedures to uninstall for them and do not do just a drag & drop them into the trash. All programs of the pieces themselves everywhere in the OS on your Mac and the only way to get rid of all the crud is to use the uninstall procedure.
Once you do this, please run another report from EtreCheck and post it here. So that we can be sure that it is not something that we've missed.
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