Centre of creative help Cloud apps, still on trial after buying -!

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• I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?

  I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this fails, CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC

• Apps still in trial with cc photpgrapher plan subscribed, any help?

  Hi all

  I bought a plan of photographer (PS and LR), after installation of my applications are still in trial and asking for a license code. I have deletede all the facilities and the prefs, tried the solution offered by Adobe (unplug & reconnct my ID), but nothing helped. Any suggestions?

  THX

  F.

  Hi flugvel,

  Please try the steps as shown below:

  1. check if you are connected with your identifying correct adobe under which you have subscribed. (Link: disconnect, log |) Creative Office Cloud app)

  2. check with your host file. (Beginner Geek: how to change your Hosts file)

  Hope that helps!

  Kind regards

  Sheena

• Creative Office Cloud app crashes during sleep

  This problem has start only occurring with in recent weeks. Whenever I come to my Mac, in the morning, I have attached the displayed window pop.

  I can press the button exit and then restart creative cloud, but it is obvious that something is wrong. Someone else has had this problem, found a fix?

  I did recently power off Auto-implementation to date due to the problem with one of the previous versions of Creative Cloud Desktop, deletion of data for some users, this is the only change I made recently.

  

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• I paid for the plan of "Individuals" but my apps still in trial mode 30 days. Any advise?

  I paid for the plan of "Individuals" but my apps still in trial mode 30 days. Any advise?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?

  I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?

  Hello

  Please see -https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Make sure that you are connected to your adobe id.

• I bought an annual subscription for just creative cloud, but the creative application of cloud is still telling me to buy the applications I already bought.

  I bought the annual subscription of creative cloud, but when I open the cloud creative download application, four of the apps that I need the most is a button saying 'buy now' why - what happens when I bought the all creative cloud, not just a software? Why am I not able to download anything I paid?

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• can't creative full cloud app DOWNLOAD-get ' cookies dir: cannot do file / cookies: Permission denied (error 13).

  Hello

  Unable to download Creative Cloud App - get...

  do you have cookies: can't do file / cookies: Permission denied (error 13).

  Help?.

  Paul.

  Try to give all the permissions in the Adobe folder under

  ~/Library/application support/Adobe

  Click on Finder and hold command + SHIFT + G keys on your keyboard.

  To go to the folder window type exactly ~/Library and click Go

  Open the Application Support and do a right-click on the Adobe folder and select get info

  Under sharing and permissions Click on lock and unlock

  Click on add your username and the administrator if not added

  Then give permission to read and write to Admin, system, everyone and (your user name)

  Click the gear icon and choose apply to attached article

  Then click on lock

  Try to install, does not

  Navigate to MAC HD > library > Application Support and give all permissions to the Adobe folder

• I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the question is that, in the creative menu cloud app PS is always the trial version (which will be ex

  I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the problem is that in the creative menu cloud soft PS is always the trial version (which ends in 3 days) and the only option is to click on the 'buy now '. How can I download the full version of PS cc?

  Hi filippof9777091

  Please try the following steps to resolve this problem:

  1. Rename the folder SLCache in SLCacheold, present at the following location:

  Windows: C:\Program Files (x 86) \Common Files\Adobe

  Mac: System/Library/Application Support / Adobe

  2. Rename SLStore file toSLStoreold, present at the following location:

  Windows: C:\ProgramData\Adobe

  Mac: System/Library/Application Support / Adobe

  3 Rename the OOBE OOBEOLD folder

  Windows : C:\Users\User name\AppData\Local\Adobe

  MAC: ~/Library/Application Support/Adobe

  Later, please try: connect and disconnect activate Cloud Creative applications

  Kind regards

  Rahul

• On my second computer, creative cloud is still a trial, how do I fix?

  I am aware that creative cloud works on 2 PCs, how is it in trial mode or buy now mode, even though I am connected to my creative cloud account and everything works great on my 1 machine?

  Hi Pam,.

  I would ask you to please follow the instructions on the link below.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Please check the hosts file, especially since they have not all entries related to Adobe.

  Hope this will solve your problem.

  Kind regards

  Hervé Khare

• Cloud app does not appear after FX 2014 old version

  How can I get the 2014 return working version? It does not show in the creative application of cloud.

  Here are the instructions for the download of previous versions:

  Download and install Adobe Creative Cloud apps

• LR and Ps still on trial after purchase

  I bought a subscription and LR and Ps are still in a trial mode.  I am connected correctly. Tried the signature and several times. Adobe does not have a real person to contact.  Don't know what to do.

  Holy Mother of God... Apply the solution here, "suppression of adobe entries in the hosts file mysterious" as suggested here:

  Adobe Photoshop CC is still in trial mode after creative Cloud service was subscribed.

  and also here, in the section "checking your hosts file".

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Good thing my mother doesn't use the CC.  System32 what?

• Creative sync cloud app. problem with the web application

  Hello

  I have some problems with the synchronization of files in the creative Cloud Files folder on my computer (I use a Mac) and the Creative Cloud Web App. practically the files I have on my computer folder do not appear on the web (and I can't create links of sharing for them) and vice versa. We have a team account and we can exchange files between us, but nothing appears on the web application. The problem applies to all members of the team.

  There is a problem with the service or it could be a local problem?

  Thank you

  Florin

  @ursuss - what you see in the creative Cloud Files folder on your computer must match what you see on the site Active CC to https://assets.adobe.com/files.

  Use the collector for the Adobe Log tool to https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and newspapers as well as the explanation of the problem by e-mail at [email protected]. Please provide additional information indicated by Warner Harress in this Adobe forum post https://forums.adobe.com/message/8385752#8385752.

• Creative help Cloud In Middle East Design!

  Hello world! We make our first steps using creative cloud and we can't find Middle East tools such as 'Reverse the layout' or 'paragraph composer '. I searched this issue on the web and not located I need to select the appropriate language in the languages of cloud creative preferences. I did, but the tools are not yet. Any help will be really appreciated. Thank you! Martin

  1. You must install the ME additional version to your version after you change the preferences. It will add plugins in your master installation.
  2. Document management (correct link) is part of the dialog box new document and also in the document in place.
  3. The text direction is part of the object styles, table, paragraph and character.

• Creative Office Cloud app remains Visible

  Since the last update the Creative Cloud Desktop App (version 2.1.1.110) whenever I wake my computer from sleep mode, the application of desktop in the menu bar appears and it doesn't go away on its own as she used to. I have to click on the menu bar icon to disappear. Y at - it a setting or something that has changed? It is used to appear only if I clicked on the menu bar icon and it would be if I clicked on anywhere else. Now, this isn't the case, and it's really annoying that it is always visible.

  I just fixed my own problem. I guess that even if I recently had an update to the creative cloud desktop application and he said there is no update I downloaded from Adobe and reinstalled and now it says I have version 2.1.2.114 and now as usual.