Centro + Exchange: There was a problem synchronizing messages
I followed the instructions on this page: http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/, /? St = 116, E = 0000000000145083804, K = 5545, Sxi = 18, case is Obj(45113) and I have connection problems. We use OWA and I can access this page from my phone and connect, but I get an error. I assume that the error is all simply because the page is too large for the phone to load. I know that the e-mail address and the password are good because I entered them several times and tried several accounts. If I have SSL on and the hit test I get the error: connection to Server error. Please check youre network or server and re-synchronization settings. If I disable SSL I get error: there was a problem synchronizing messages. If I put in what I know to be the wrong address with SSL off I get error messages from the server connection, so I think I'm at least getting the phone to see the server.
Hey! Update time.
Kayden plugged away and got her headaches of restated certificate. He ran Server2003 with Exchange2007 and we discovered that the previous admin never swapped the original self-signed certificate that Exchange moved with. You know, - the cert that totally kills your ability to activesync, because it is not issued by a certificate authority valid with a server to export cert and inject it into a Centro (or other handheld).
As a solution in the short term for his small business, he did not convince management to buy a commercial cert immediately. Instead, they choose to install Server 2003 become business certification as their own certification authority root in trust with the ability to issue free self-signed certificates. In addition, the Microsoft suggestion is that cert SAN is the best way to secure Exchange Server. He has used a simple hack to activate his new CA to issue certificates of SAN and was able to issue a custom SSL certificate. We are now ready to install and get things running.
After a little confusion about which cert is supposed to go where (a root CA certificate was downloaded from the CA server to add to each customer so that they would trust self-signed certificates), the new SSL certificate has been installed by using Exchange Management Shell first IMPORT the cert, then turn it.
Then, a test Cento was hotsync 'ed to add the new Board to the store root trust of the Palm OS' using this tool: http://www.palm.com/us/support/downloads/versamail/certmodtool.html
VersaMail has been configured to connect to the Exchange 2007 server using the Regional service and the first synchronization went perfectly. With sync "as items arrive" handheld is able to send and receive without any problem.
Outlook clients were then the installation program to trust the new CA as well and everything went back to business as usual.
Don't is love a happy ending?
Message relates to: Centro (Sprint)
Tags: HP Tablets
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