Charge double for my creative cloud membership

Similar Questions

• I, ve changed a trial version of Lightroom 3 CC for a creative cloud membership, paid, but I still have the trial version. What should do?

  I received an email from Adobe that they received my payment and I have a subscription for one year, but in the desktop application Adobe Creative cloud en CC Lightroom Photoshop CC are still a trial version. I me announced on the Lightroom CC app which results in the evolution to version 6 of Lightroom. But when I open the Lightroom app I get a message that I have only 3 days left to use.

  So what to do?

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• Can I buy more storage for my creative cloud membership?

  I have the 20 Gig filled, but I want to buy more memory space. I looked, but I can't find a way to buy storage.

  PAMELA ABEYTA wrote:

  but I can't find a way to buy storage.

  There is none.

  Adobe has done allusion to provide upgrade options paid to store several times since the cloud was released, but nothing's happened yet.

• I have a simple-app for Photoshop creative cloud membership (one year). How to install the application on several computers in my house?

  do I need a subscription of $22 for each computer?

  A that CC can be installed on several computers by just downloading but it can be activated twice. So you'll have top be careful about activation.

  Activation of the CC is possible on the third machine by turning off the previous machine.

  Concerning

  Baudier

• Turned on my iPad on Christmas and were automatically charged for Adobe Creative Cloud

  Hello

  My problem is mainly in the title. I don't remember being asked to activate or to pay for the service and I only realized that I was charged when checking my bank records.

  How and why have I been charged? I canceled the product today but I don't know which provides a refund because it is an annual fee. Is there a link between Apple and Adobe, which automatically configures this accusation? And how can I get a refund.

  Thank you.

  Cloud creative for iOS is a free application, so you should not be charged for it. Adobe Creative cloud on the App Store on iTunes

  You must only be loaded during a creative cloud membership if you bought for your PC or Mac.

  If you cancel within 14 days of purchase, you can get a full refund. Please contact support to discuss the issue: account/payment problems, still need help

• How can I move live sites hosted in BusinessCatalyst of composition creative cloud for a new creative cloud membership without using the partner or partner codes portals?

  How can I move live sites hosted in BusinessCatalyst of composition creative cloud for a new creative cloud membership without using the partner or partner codes portals?

  I don't think you can but your best bet is to contact the support of the BC and see what they can do.

• How long will I pay the membership for the creative cloud?

  .

  It depends on the type of subscription that you purchased.

  There are different schemes:

  • Annual commitment plan - paid monthly
  • Monthly package-
  • Annual prepaid
  • Student and Teacher Edition. Paid monthly.
  • Student and Teacher Edition. Annual prepaid.

  For more information, see the link below:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

• I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?

  I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?

  Kindly Contact customer you can also try: phone support | Orders, returns of trade.

  Let us know if you need assistance with this.

  Atul_Saini

• I have 2 quick questions on the Adobe Creative Cloud membership. I currently have 2 children in high school.  (1) is the license for 1 or can it covers 2 users? (2) can they access it from PC or MacBook this year? Thanks for your help.

  Adobe community, I have 2 quick questions on Adobe Creative Cloud membership. I am considering the Adobe Creative Cloud 'Plan of the student' for 2 children currently in high school.  (1) is the license for 1 or can it covers 2 users? (2) can they access it from PC or MacBook this year? Thanks for your help.

  each single-user license, it's just that, for a single user and can not (legally) be shared between two different users.

  programs of CC can be installed on pc or mac.  each user can install on an unlimited number of computers, but can only connect to, at most, two computers at a time.  These 2 computers can be 2 pcs, 2 macs, or one of each.

• Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!

  Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Start here https://forums.adobe.com/thread/1703848

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -as well as two links that can provide more details, if the links above don't help

  -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (I need at the moment because)

  Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (which I need at this time because they require the serial number). I have already produced cs6. is this technical problem in adobe or what?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Ask the serial number http://forums.adobe.com/thread/1234635 has a link to FAQ

• Unsubscribed Adobe Creative cloud membership yet always supported monthly 15,49 GBP

  Hi customer support,
  I'm hoping to get in touch with you on how to address this issue. I have unsubscribed Adobe Creative Cloud membership at least on July 22, 2015. I was charged July 23, the next day, which is fine because I used their service. That bothers me was that on 23 August I am charged an another monthly fee, despite being holders for accession? Absurd, please correct. 

  For your info, under my adobe ID "Plans & products", he said Creative Cloud Free Membership.

  Thank you, PLEASE come back to me.

  Please check I sent you a private message.

• Action required: Your Adobe Creative cloud membership has been suspended

  I received an email a few minutes earlier, declaring these:

  Action required: Your Adobe Creative cloud membership has been suspended

  Your creative cloud membership will be passed to free at the end of the next billing period because we were able to charge the credit card. Update your payment information to your paid subscription.

  My credit card information is valid so that this email should not have been sent.

  I was asked to click on a link in the body of the e-mail, in order to update my payment information for CC.

  In view of the breach of huge customer info, I decided to connect to the CC page instead and review my payment information there.

  When I tried to update, I received an error message saying that something was wrong on the side of Adobe.

  Can someone advise please? It becomes frustrating.

  Thanks in advance

  Panos Efstathiadis

  Hi Simon,.

  You're right, after verification, the reasons are valid, we consider the question that we are really concerned about our dear users. If you are facing a similar problem,

  Please do not hesitate to send me a private email, I will follow it to the top.

  Kind regards

  Baudier

• Creative cloud membership (one year), not to open programs.

  Hello! Why I can't use creative cloud subscription, do not open the programs. Subscription is paid, but gives the error:

  

  In my prifile:

  "Creative cloud membership (one year).

  The ability to manage this plan is coming soon. »

  Excuse me for my English.

  Waiting for an answer. Thank you.
  

  Try to connect and then reconnect again.

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

• Can anyone recommend a lighter, less expensive creative cloud membership?

  Hello

  Can anyone here recommend cheaper to be package on for someone who only use Photoshop and Illustrator? For now I pay £46 per month

  just to continue to use these two products, I just wanted to know if there is some leaner tariff plans out there for people like me, who use only about 20% of their creative cloud products.

  Concerning

  Consecca

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Two plans on the same Adobe ID.

  Photography package £ 8,57/mo + Illustrator App £ 17,15/mo = £25,72 / month