Chart does not

With the help of former RoboHelp 4.1

When I generate a main layout of my project and then access some topics graphics do not appear.

If I have access to the other sections of the graphics are there. If I look at a subject that do not present graphics and then return to this topic the graphics do not appear.

I can only close and reopen to get some graphics to show up.

Probably not the best way to ask, but ask me and I will answer you.

Hello ChatMatt,

I'm not sure I quite understand the problem you are having, but I hope that I can be useful in any case. Try to look at the properties of the image in the browser to see if it points to the correct location. In Internet Explorer, follow these steps:

(1) right click on the placeholder image.
(2) select Properties.
(3) check that the URL is correct.

Other things you can check:
* Can you open this image in a browser manually (file > open > Browse to the image)?
* Is this image a valid web image? By this, I mean the jpeg or gif format RGB (not CMYK) colors. If you are using Photoshop, you can open the image and use the backup of the levels of Web feature to make sure that you're out a valid web image format.

I hope this helps.

Thank you

Bobby W
Adobe customer service

Tags: Adobe

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