Cisco TelePresence SX20 + VCS 8.2 Server and Skype for business 2015

Similar Questions

• Windows 8 or 10 and Skype for business

  Hello

  Im running Fusion Pro 8 with Windows 10 x 64 and we run Skype for phone companies. Skype for business works very well for instant messaging and presence, but as soon as a call comes in and that I try to answer on a helmet (any brand, I tried several) Skype for accidents at the company. Then I have to restart the virtual machine to get Skype working again.

  This is not the case on a machine no VM and it's not as if I'm running Lync 2011 for Mac.

  Has happened with previous versions of Fusion as well as previous versions of Lync.

  It seems that the headset is the question. If I answer a call using the microphone integrated and pregnant on my Mac, Skype works just fine. If it's important, I tried:

  Plantronics Calisto P240

  Pantronics Blackwire

  Jabra evolve 40 Mono

  Jabra evolve stereo 40

  Jabra Go 6400BS

  Jabra Pro 9450

  Any advice would be greatly appreciated.

  Just found a way around it, go to the settings of the virtual machine > USB & Bluetooth > USB Advanced Options > change compatibility 3.0 USB 2.0

  After that, my USB headset has "magically" works as expected.

• Cisco telepresence sx20

  Dear support team,

  I want to know how to configure cisco telepresence sx20.

  any body can help pls...

  Configuration Cisco Telepresence Sx20 is not easy to do. I think below link will help you for configuration.

  http://www.Cisco.com/c/dam/en/us/TD/docs/Telepresence/endpoint/quick-set-SX20/TC5/administrator_guide/sx20_quickset_administrator_guide_tc51.PDF

• Converter Standalone server and agent for Windows.

  I need to convert .sv2i Symantec backup images to virtual machines.

  I read that the format is supported only by "Converter Standalone server and agent for Windows.".

  I installed VMware vCenter Converter Standalone Client 4.0.1 but it does not recognize the input format.

  Must what else you install in order to perform the conversion?

  Concerning

  Marius

  Hello

  Sorry for the late response

  Please reffer to the following link

  http://www.VMware.com/support/converter/doc/releasenotes_conv401.html

  It may be useful

  concerning

  Maniac

• Cisco DX80 Microphone Skype for business

  Hello

  I am facing a problem with a Cisco DX80 model. The device is registered to a CUCM.

  The problem is the microphone when you use Skype for business. Please see the attached picture.

  In the settings for the Skype for business, I can choose the DX80 as speaker and ringtone, but there is no entry for the DX80 microphone like the one for the laptop itself. Like the screen DX80 is also used as control for the laptop off course gives a poor sound quality to the listener. Now, I would like to have the Skype to use the construction of microphones in to the DX80. But it seems not to be possible. We use THIS software for the endpoints DX80.
  I tried to make calls using the DX80 as videoconferencing unit to another system of videoconf Cisco test and here we have no problem with the microphone / sound of the system.
  Of course, the problem is that the microphone can not be chosen in the settings of the Skype for business. I guess it must be possible?

  Best regards
  Brian

  When you have a laptop connected to the DX80 or any end point of telepresence, you can use it as an additional monitor and speaker, the microphone is not connected, and cannot be used with the computer.

• I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and

  I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda

  You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.

  We bundle for Photo Shop bathroom & light only.

  Concerning

  Stéphane

• Cisco Telepresence SX20 and Touch 8 Configuration after paired

  Hello

  I successfully connected and combined the SX20 Cisco's Telepresence and Cisco Telepresence Touch 8. Before using the 8 key, we used the remote control instead. As a result, I have two questions about this.

  1. as far as I know, when I use the 8 key, the remote control cannot be used. Is it possible to use both of them?

  2. How can I change the background of my SX20 touch 8? Previously, the remote I can easily choose the background for my SX20. But after pairing with Touch 8, background in my SX20 become a blue large clock. I really want to have a different background but cannot find the way how to change.

  Any help would be appreciated.

  Thank you.

  Sincerely,

  Bagus Hanindhito

  After you connect the 8 Touch, you can still use the remote control, you will need to put on the SX20:

  SystemUnit MenuType experimental configuration: full

  I think that the standard background when using a touchscreen device is what you see, blue with large clock.  However, after the MenuType return in full which will give you the full OSD which is used with the remote and not that of the button, you may be able to change the background then.

• Cisco TelePresence Manager version 1.7 does support Windows Small Business Server 2008?

  Hello

  Is Microsoft Windows Small Business Server 2008 supported the Protocol LDAP, AD and MS Exchange server for Cisco TelePresence Manager version 1.7?

  Thank you

  AA

  Hello Ahmed - although this configuration "can work", Windows 2008 Small Business Server is not on the support list. This means that it has not been tested and it certifies to work with telepresence.

  To my knowledge, he's not on the roadmap for the future support however, I search and repost as soon as I have an answer for you.

  Kind regards

  -Andrew

  Sent by Cisco Support technique iPhone App

• Cisco TelePresence SX20 with laptop

  I use a Cisco TelePresence as autonomous SX20 endpoint configured with a public IP address (in Pakistan). I want to connect a portable computer (to Canada) to start video conferencing using the portable camera. Please advice me the software to install on the laptop so that I can start with my SX20 videoconferencing based on IP configured on my SX20.

  To understand kindly refer to the disposal of partner network.

  Please help me its urgent.

  Hello

  www.ciscojabbervideo.com

  BR Oleksandr

• Double screen in Cisco Telepresence SX20

  Hi all

  I have a recently installed SX20 units which are registered on a VCS. the unit has the following options installed.

  NaturalPresenter / MultiSite / PremiumResolution / DualDisplay

  When I make a call to another site and I m send a content, I´d like to see on the screen on the left side in full screen the remote site.

  And on the right screen, I need see what I m sending.

  Anyone know how to make this configuration?

  You suggest you have a look on the Administrator's guide, choose the one corresponding to the version of software you are using: http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-quick-set-series/products-maintenance-guides-list.html

  Go to control panel, category "Vidéo", "monitors:, select 'Dual' or 'DualPresentationOnly'. '. See screenshot below:

  SX20.gif

  

  Go to the video output and output hdmi 1 and hdmi 2 value what configuration you need. monitor i.e. first, second, presentation only, see the screenshot below:

  .

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Integration of the Cisco Telepresence SX20 with Cisco Telepresence EX60

  Hi all

  I have a question, I have the following device:

  -SX20 together

  -EX60 with touchscreen controller

  Do I know if the EX60 can be deployed in an environment SX20? as each of them as functions of call I don't know if it will be in conflict or not because I have little knowledge about the voice and video. If the device can be integrated, can I request a deployment guide, the configuration guide on these? Thank you very much!

  If your devices are not connected to any call (VCS or CUCM) control, search for SX20 autonomous in the forums - there are many threads that describe what you need to configure the settings.  Do the same configuration on the SX and exodus once this is done, you should be able to call the IP address of one of the other.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• On Cisco telepresence SX20

  Hi telepresence Experts.

  When I connect my laptop with the sx20 and click on 'call tab control' a message presented in the two screens of the laptop. The message is "Snapshots require the option RemoteMonitoring key. Would you tell me the reason and function of 'Ctrl tab call' please...

  Thanks in advance.

  Concerning

  Nizam

  Suggest you take a look at the admin guide - page 10 shows you from everything about the web interface.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Ways to receive calls from address book on Cisco Telepresence SX20?

  I got many unknown calls on my teleconferencing equipment and I would like to know if there are ways to block these calls or even perhaps only to receive calls on the address book.

  This has been discussed before in the forums many times more.  Take a look at some of the following threads:

  • nuisance-h323-call-sx20
  • Ghost-calls-tandberg e20
  • sourceh323idcisco-incomingcalls
  • VCS-sip-abuse-reported

  If your endpoint has a public IP address, depending on the configuration of endpoint, you could get behind a NAT device or restrict access of your firewall to allow only specific IP addresses this conference you with.  If you use H323, you must also disable SIP endpoint.

• Configure Cisco Telepresence SX20 to use H323

  The engineer back a configuration a model for this unit. Because SIP is not used by the seller which we will be conferences with I have to configure this device in the call manager to use H323. Can someone guide me where in Call Manager I can install this device to use the H323 Protocol.

  CUCM is SIP only, if you need make a H323 call. You will need to either Setup of endpoint without CUCM self-sustaining, as Acevirgil mentioned, however it isn't bigger than its configuration already with CUCM. The other alternative is if you have a VCS or highway, or of those who can ensure Interworking using SIP to H323 and vice versa.

  Do you know why the other side can't H323, is there a way to ensure the interoperability of H333-SIP calls?

• Cisco Telepresence SX20 H323 autonomous "no video call.

  This system can receive calls IP to external systems. But when I dial to test outgoing calls (IP calls) see the other side of the call to come and he received but no video/audio on their side. On the side of the appellant, I receive the following message if poster on the screen "no video in" then the call ends. The only messages in the log are below.

  Log messages:

  WARNING: Default call Protocol

  The default call protocol is set to H323, but the system is not registered on this Protocol. The system isn't able to make all the calls. Please change the default call Protocol, verify that Protocol is enabled, or check the configuration of H323.

  Caution: setting up an IPv6 address

  The IPv6 address configuration is statically defined for an invalid address (or mask, gateway or subnet). Enable the DHCP, or enter a valid static IPv6 assignment

  Oh yes, whenever you deal with video, any type of inspection of the firewall must be disabled because it could cause a delay or simply no video sent/received.