Cisco VOIP cue MWI light turns is not on

Hello

We have a MAN running - CUE system, people can leave and listen to voicemail with no problems, but on phones voicemail indicator does not. It is always disabled. CME - Config and debug CCSIP CUE are attached. Can you please check and advise.

is-10-2-3-2 # sh ccn subsystem sip

SIP gateway: 10.2.3.1

SIP Port number: 5060

DTMF Relay: sip-notify, sub-notify

MWI notification: unsolicited

MWI envelope Info: disabled

Transfer mode: bye-also

RFC SIP compliance: Pre-RFC3261

Thank you

or better, you can use the method unsolicited it more reliable

Config to do on CUE

CCN subsystem SIP

10.2.3.1 gateway address

MWI unsolicited sip

end

CME

SIP - ua

MWI-Server ipv4: expires 3600 port 5060 udp transport unsolicited

In this case, you don't require MWI dn that were configured in the CME, remove and add above CME and CUE

ePhone-dn 60

number 778... No - reg primary

MWI on

!

!

ePhone-dn 61

number 779... No - reg primary

MWI off

!

first test above I suggested if doesn't not work add this one, it will work

BR,
Nadeem

Please note all the useful post.

Tags: Cisco Support

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