Client Windows 7 OS steals my CD

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  Thanks for the display of the query to the Microsoft Community. I'll do my best to get the problem resolved, but until we start could you give us some more information?

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  ----------------------------------------------------------------------------

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  solved the problem with Kaspersky tdss killer... found here: download and scan can heal everything what he finds.

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• Event Clients Windows 7 logs

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  Server issues are beyond the scope of this site and must be requested on the Technet site

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  LRT

  Received a call at around 23:00 on a nite Sunday from someone saying they were Windows.  He said that my computer was sending a large number of signals to them that Windows had infected files and that it would probably crash.  I was suspicious of the appellant and quickly said tkyou and hung up.  I've quickly updated Avast Antivirus Pro and have not had any problems.  It is common for the Windows folks call clients, late to the nite and advise a crash?

  LRT

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  It's a scam and with all the names and phone numbers, one that has become very common these days. See http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  
  In addition to their money get on your part to do anything of any value, if you let them into your computer, who knows what damage they did here or what confidential information they stole.

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  1 do a clean reinstall of Windows.

  
  2. change all of your passwords, especially banks or other
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