Clock of blackBerry Smartphones and start date

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• Error of BlackBerryID blackBerry Smartphones and to protect

  I received a notice to upgrade BlackBerry ID.

  I did it.

  Was then reboot needed. Restarts OK.

  NOW I have a updated BlackberryID but disabled BBProtect

  Protect wants latest BBID, but when a window appear to download a new version of BBID the result is "there no new version for BBID' (I have just one last)

  BBM also wants the new version of BBID.

  I tried to reinstal Protect: impossible

  Protect the Web works in all functions: find, sing the ear and send the message to the device.

  What is the solution?

  giuliano1969 wrote:

  In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

  "attempts"? I don't understand...

  giuliano1969 wrote:

  My company does not help me for the specific App problem to my terminal.

  There is no sound wireless problem or a bug.

  In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

  Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones must have data plan?

  Why is Verizon requires the data but not Cingular plan not?  I would like to than the blackberry for features to have my outlook on my phone calendar.  I realize without wireless sync I have to use a cable on a daily basis to update.  I'm fine with, I don't however need recover emails from work on my phone all day while I'm sitting at my desk.  I know people with Cingular that have blackberrys without data plan and people with Verizon, which projected data automatically added to their bill when they bought the blackberry.  Verizon told me it's a question of RIM Blackberry, not a matter of Verizon. Why Blackberry have different policies with these two carriers?

  PDA/Smartphones and BlackBerry have a full web browser, are able to email and send and receive data. When these resources are used, the costs are incurred. The best way to control those costs is with a PDA nationally or Blackberrry Email Plan featuring unlimited internet and email. Blackberry devices must have a data plan that we have an agreement with their Builder.

  It's what Verizon told me today.  Thanks for your help though!  Now I have to decide whether to suck it up and get the unwanted data plan or move from Cingular...

• Director of office of blackBerry Smartphones and Curve 8330

  I just installed Desktop Manager 5.0 for my curve. The installation went well, and after it backs up, the curve works correctly. I wonder, however, if the Desktop Manager saved e-mails, MMS and SMS messages in a file on my desktop that could be retrieved and read later if necessary. I heard this answered both ways so far: Yes it did, and no, it's not. No one knows what is the real answer?

  Hi and welcome to the forums!

  Well, two answers could be correct according to what you were doing. If you performed the backup, and then he did. If you have not run the backup, then it does not. If you performed the backup, then a file with an extension of the RPI could be saved to your PC - search your entire hard drive for *.ipd and see what you find. To make a backup, follow these instructions:

  • KB12487 How to back up data to a BlackBerry smartphone

  Good luck and let us know!

• Volume headset from blackBerry Smartphones and clarity on the curve

  Hi all

  I've been a user of Razr for quite a while and am very close to having bought a BlackBerry Curve of Alltel. Before I do, I really have your contribution to this:

  Because I spend a LOT of time making phone calls and work in a noisy environment, the earphone volume and clarity are VERY important to me. I'm not sure if the curve can give me the benefits of a great smartphone AND a great phone in terms of call quality.

  Can you give me your opinion on the earphone volume and clarity compared to the Razr (I currently use V9) and also if you think that because the tip is located a little further from your mouth against a flip style phone that it might cause problems in a noisey environment. Ive had before cell phones, which were weak in terms of call quality and its REALLY frustrating.

  Thanks again for you input. This will help me make the right decision!

  my best,

  Rick

  of all the greatness that is my BB, the listener and the quality leaves much to be desired.  If the volume is too high, cracking bad.  I use it mainly in the car and have bluetooth through the stereo, so in the car, it is not a problem for me.

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry smartphones, erasing the data off my 9320

  Hello, I'm selling my 9320 to my friend and would like to delete my personal info like address email and messages etc. I do a device wipe? How can I delete my information safely without deleting apps like facebook, etc?

  BlackBerry Smartphone must be Security wiped before transferring ownership

• BlackBerry Smartphones transfer backup data from one blackberry to another

  Hello

  I had 2 blackberries, both were recorded on my blackberry desktop and saved. I lost one of them. I am now trying to transfer the data to the phone lost on the second phone, but I can't access the data that the desktop software asks me to connect the lost phone to access.

  How can I access data on the lost phone when I can't connect the handset to access and upload it on my second phone?

  Thank you very much

  Davina

  With the new trendy device, launch the desktop software.

  Choose device > restore.

  You can find the specific backup you with restore and can choose specific or restore all 'Select Data' to restore.

• Find blackBerry Smartphones and calling Contacts is ridiculous - not to try while you are driving.

  I have 2800 contacts in my new storm.  To call it by its name, I should be able to go to my phone, dial pad and start typing the name of family - say 72782 for PASTA and one by one the phone to refine my choices until I can see and that you can click on the right one.  But no, the storm requires a user go to Contacts and then click on a line of tiny human finger cannot possible just touch the first time and then start letters in horizontal mode, because God forbid, you should try the method of double letters vertically.  Forget it!  In many other aspects, it is a good phone and the brightness of the screen and the size is wonderful for internet and electronic mail.  But without an easy way to access my contacts, this phone will come back tomorrow.  BlackBerry, wake up!

  A dial contacts hands is easy.  Theres a shortcut.

  If you press the Send button storm Green will go to dial (as the installer of the factory) pad.

  If you press and hold the Green send button, storm will got to the contact page.  Then take your finger and the sweep of the screen from the bottom to the top and the keyboard will go up.  Then just type the name you want and contact will go up.

  Actually using this technique is very nice and can be done with strikes a minimum!

• Access blackBerry Smartphones to backup data without using a phone smart blackberry. How does this work?

  I had a Blackberry 9700 and I made a back-up via Blackberry Protect App. My Blackberry is stolen and I want to transfer all data (approx. 600 phone numbers) from the back-up to my PC or to my Samsung Galaxy SII that I can borrow temporarily from a friend. Bottom-line: I need access to my back-up data without using a Blackberry device. How does this work?
  

  Hey Sourbag,

  Welcome to the community of BlackBerry Support Forums.

  You will need a BlackBerry to access these backup information. There is no way around it in BlackBerry Desktop Software.

• Email to blackBerry Smartphones and exposed on the phone at the same time

  Hello

  I intend to buy a "BOLD" next week.  It's true "BOLD" is the first BlackBerry that is able to send emails (not just typing emails) and talking on the phone (or by sending a text message) at the same time?  The older models were not able to send emails and using the phone line at the same time because they could not use EDGE for GSM/GPRS and email for phone calls simultaneously.

  Thank you!!

  This is true of most networks.

  GPRS and EDGE, the two are unable to send data during a GSM call. GSM uses channel to make the call and therefore data are not given a slice with the voice in real time with priority.

  It s possible to send data if your camera has one alternative route other than the voice channel to transmit data. for example, WiFi or cable series work around.

  However, I believe that somewhere buried deep in specifications 3gpp it is possible according to the GPRS of the device class and if your network has the function is enabled. However, most of the networks do not see any point as with the 3G it is possible to make voice and data calls at the same time.

  To answer your question... "BOLD" connected to a 3G network can send and receive e-mail while on a voice call.

• Please Help blackBerry smartphones! First data from tmobile phone Blackberry on curve 8520!

  Hi all!

  How are you all? As you can see I am new to the Blackberry community.

  I have the Tmobile monthly plan $ 50 (prepaid) conversation/text/data unlimited, up to the first speed of 4 g of 100 MB.

  Now I see the bottom of tmobile there blackberry user supplementary pay $ 10 per month. (Quoted below from t - mobile.com)

  "Includes access to BlackBerry, BlackBerry Messenger and BlackBerry App World messaging for your BlackBerry device.

  Anyone know if the internet will work and be able to access the foregoing without paying the extra $ 10

  If, then, what is the way around him? : Winkiss

  Hi and welcome to the forums Kreyol!

  A few places to visit: Blackberry 101     tips & tricks

  You want to contact your provider (T-mobile) and make sure that you have THE Blackberry data plan.

  Happy to welcome you!

• BBM blackBerry Smartphones and my internet is not working properly

  Hello, I just bought my blackberry curve the other week and my bbm will not work. When I add people it says waiting, but they do not receive an application, and the same thing happens when they add me? someone else had this problem?

  Also my phone automatically takes a daily rate for the internet even if im connected to wifi. is any way I can stop it taking my daily credit, unless I give him permission outside the wifi area? and when I try to use internet outside my wifi internet access is very limited, I can't use facebook or similar pages?

  Thank you 

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You must, in order to obtain services of BlackBerry data as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and many more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• Missing icons blackBerry smartphones and Applications

  I did an update on my desk to my Blackberry Storm and now I'm missing tasks, Notepad and keeper password and perhaps applications icons - can someone please?

  Hello, Kate Jackson,.

  Read the public knowledge base article:

  KB13956 The tasks or the Notepad icon is not displayed on the BlackBerry smartphone

• My clock lost blackBerry smartphones

  I'm relatively new to the Blackberry Tour and today wanted to move my clock at a location more accessible and easier bedside mode.

  I had clicked on "move" and began to scroll and the clock disappeared.  I have not clicked Delete, nor was I invited with a "are you sure you want to delete' popup.

  I searched through all the records to see if it was put in a folder, but nothing helped.

  How can I return my clock?

  I REALLY appreciate all the support!

  Hello and welcome to the Forums of Support BlackBerry.com.

  1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.
  2. look in EVERY folder on your device... Applications, instant messaging, downloads, etc.
  If you don't see it still, look at the Options > advanced > Applications. Do you not see it listed there?