Cloud creatives cleaning tool does not

Similar Questions

• Creative cloud cleaning tool does not open

  I've updated my OS X to El Capitan, and my creative application of cloud Manager does not load one of my Apps (either to install or uninstall). I only get the current blue bars. I read through many forums on this subject now and most seem to say that it is related to a conflict with older versions of Adobe apps on my system, so I tried to wipe by downloading the Adobe Creative Cloud cleaning tool. https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

  But, for some reason I can't open this application. The dmg seems to go, but the program itself does not open. She bounces on my dock for a bit, then finally presents itself as "not responding".
  Does anyone else have this problem?

  Hi Edwarde88677759,

  Please see the links below:

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  If the links above do not help, please follow the steps below:

  1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)

  2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support

  3 turn off the firewall of the security program installed on the computer Internet.

  4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)

  6 force Quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  7 launch creative cloud app and connect

  Let us know if that helps.

• Creative cloud cleaning tool does not remove folders. Cannot install creative cloud

  Hi, I am looking to reinstall creative cloud on a computer on a managed network. Creative cloud was originally installed a work until a user has attempted to update or install an additional application. We have tried many possible solutions found on the forums without success. The log of the cleaning tool shows some files do not have not be deleted.

  We have uninstalled creative Cloud and Creative Suite applications

  We ran the Set - up.exe administrator
  We ran the cleaning tool from the administrator command prompt when logged in as an administrator.
  We manually removed OOBE records as well as the AdobePatchFiles folder in Program Files (x 86).
  Process AcroTray got killed.

  Whenever the installation process fails at the same point, apparently with the 201 error. The connection is wired and stable.

  It's incredibly frustrating.

  It is very important that creative cloud Adobe under C: program (x 86) > Adobe must be removed.

  If it is impossible to remove, rename it to Adobe Creative age of cloud.

  201, is caused not only because of the remnants of files or folders, it is also due to network problems.

  You need to check both.

  See the link above.

  You can also check out link below:

  I get an error 201 ever time I try to install my adobe creative on my PC software

• Creative Suite tools does not

  Hello

  I was wondering if someone can help get my tools to work on all my programs in creative suite CS5. I recently bought a new laptop and the programs installed on my laptop. I went to start using my programs and none of my tools work someone can help me please.

  Thanks in advance

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Are you using a computer administrator account will be full read/write permissions?

• I have a problem with the cloud creative apps install does not work

  Hi, there is a problem with the Office of cloud when I tried to update or the Office checks the update there is an error message that I need to contact support.

  I am tired of the destop to uninstall and reinstall it but the problem still there.

  Could you please help me?

  what I have to do. I validate responses to your help page but nobody not corresponding to my problem...

  Thank you for your kind reply

  Soniablanco please try to remove the following directories from users / Library/Application Support/Adobe

  • AAMUpdater
  • OOBE

  Please make sure that you are in the library folder of the user rather than the main folder of the library.  Remove these files in/Library/Application Support / Adobe / will require a reinstallation of applications to recover the files.

  AAMUpdater and OOBE records are therefore two specific users may be why you see the behavior under only the migrated user account.

• How can I uninstall creative cloud? (Usual uninstall and Adobe Creative Cloud cleaning tool do not work)

  Hello world!

  I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.

  I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.

  A few hours later I somehow uninstalled, I tried to reinstall it. Runned the installer - suddenly it closes while downloading data. I looked upward, the data that I deleted were in the folder again, but it seems that it was not installing right, that there are no shortcuts in the start menu. I tried ALL of the executable to open files in the directory of creative cloud with administrator permissions, almost all compatibility modes... None of that worked, the programs did not start somehow.

  So I came to Adobe Creative Cloud cleaning during the fault finding tool. So I tried with this results (the event log, I removed the license agreements):

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] Win OS Version: 6.2

  [Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:20:51 2016] Language selected: English

  [Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:20:56 2016] 1 all

  [Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:20:56 2016] 6 creative cloud only

  [Wed Mar 02 14:20:56 2016] 7 CS6 only

  [Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:20:56 2016] 10. CS3, CS4

  [Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:20:56 2016] 12. Fix file host

  [Wed Mar 02 14:20:56 2016] 13. Quit smoking

  [Wed Mar 02 14:20:56 2016] Choice: >

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] Win OS Version: 6.2

  [Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:22:05 2016] Language selected: English

  [Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:22:06 2016] 1 all

  [Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:22:06 2016] 6 creative cloud only

  [Wed Mar 02 14:22:06 2016] 7 CS6 only

  [Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:22:06 2016] 10. CS3, CS4

  [Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:22:06 2016] 12. Fix file host

  [Wed Mar 02 14:22:06 2016] 13. Quit smoking

  [Wed Mar 02 14:22:06 2016] Choice: >

  [Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.

  [Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:18 2016] Invalid database of HD session

  [Wed Mar 02 14:22:18 2016] List of products installed on this computer

  [Wed Mar 02 14:22:18 2016] List of products for cleaning:

  [Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Wed Mar 02 14:22:25 2016] response 1

  [Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?

  [Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.

  [Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.

  [Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Wed Mar 02 14:22:29 2016]

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:29 2016] -.

  [Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:29 2016] -.

  But guess - it did not work.

  I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.

  I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.

  Thank you!

  Hello

  Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?

  Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• Photoshop Creative cloud blur tool does not work as it should

  Photoshop Creative cloud blur tool does not work as it should!

  I'm going to blur a painting that I do and he don't not blur and I use the Tablet wacom Intuos 5 Med.

  and I even put the sensitivty tablets for low pressure and then by default and still not get the blur tool to do its job.

  I even adjusted the brush settings too to be able to scramble even more on hard settings, still nothing.

  at least he bluring not enough to see major changes.

  the only way I can all that Fuzzy is using the filters blur or brushes (brush mixer) settings to mix colors and make this way.

  (note) I will not post my systems plug sorry I do not have it, and even technology from adobe says that I don't have to. and so I used!

  just need to advise of don't not to share the system specifications.

  and that is what this forum forums is for advice and read what others are saying about the issue.

  It is not to publish them or share the system specs!

  with the road so I don't need that advice please?

  Hello

  It could be that your picture is too large with respect to the dimensions in pixels for the well blur tool run.

  If you zoom in to 100% you see no change when you use the blur tool?

  What are the dimensions of the image in pixels?

  (Image > Image size)

  If you try a small image, the blur tool work?

  What happened when you use the mouse instead of your Tablet?

  Can you at least tell us what operating system and version of photoshop with your?

• I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. I do

  I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. What do I need to reinstall Photoshop in English?

  Also if you wish, you can take back to the top of Presets, plugins... before uninstalling.

• My 'creative cloud' application freezes and does not download update - 'Installation update' freezes '0% '

  My 'creative cloud' application freezes and does not download update - 'Installation update' freezes '0% '

  In fact, I went to:

  www.Adobe.com/appsmanager/index.html

  and uploaded CC Desktop App from there.  Worked fine, thanks.

  Dennis

• Need help to cancel subscription to creative cloud and Live Chat does not work

  I need to cancel a subscription to creative cloud and Live Chat does not work for me. The cat only sent me:you are not currently connected to a representative of the chat. When a representative has been online and I can't send my message.

  Hi Joshua_U,

  I ask you to perform undo these links mention operations

  http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.

  In case you are unable to complete it, please inbox me your order number.

  Note

  Kind regards

  Baudier

• (XP): cure for Add Remove Programs tool does not, error msg: "DllRegisterServer entry point was not found.

  [(Windows XP) looking for a cure to issue:]

  ["Add Remove Programs tool does not open, cannot access area Add Remove programs on the control panel."]
  (After typing regsvr32 mshtml.dll then press Enter :)
  met the following error message:
  "mshtml.dll was loaded, but DllRegisterServer entry point was not found.
  This file cannot be saved. »
  How can I fix above error message?
  -Alan.

  Hi Alan,

  ·         Did you do changes on the computer before the show?

  ·         Are you referring to an article in Microsoft?

  Follow these methods.

  Method 1: Follow the following steps:

  (a) click on Start, run, type cmd and press enter.

  (b) in the command prompt, run these commands:

  regsvr32 Jscript.dll

  regsvr32 Msi.dll

  regsvr32 Oledb32.dll.

  regsvr32 Msado15.dll.

  regsvr32 Mshtmled.dll

  Method 2: Scan the file system (CFS) auditor to repair corrupted files.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

  Method 3: Performs a search using the Microsoft safety scanner.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• I bought indesign yesterday but I can't download it. It gives me the opportunity to trial and the cloud is loading but does not

  I bought indesign yesterday but I can't download it. It gives me the opportunity to trial and the cloud is loading but does not

  Hello

  You can also visit the links below for help:

  For the trial:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  For cloud creative loading (spinning wheel):

  Does not open App | Wheels of progress turn continuously

• my patch tool does not

  I have the cs6 phtoshop cloud thing... not too crazy about the photoshop... cloud never worked so hard in all my years with photoshop... but anyway help... it doesn't work!

  Usually, when a tool does not work properly, the first step is to reset the tool by clicking here:

  

  .... If this does not resolve the problem, the next logical step would be to reset your preferences.

  To reset the preferences:

  If Photoshop is already open on your screen, close (Quit). Then press and hold Shift + Ctrl + Alt (Win) / command + shift + Option (Mac) on your keyboard and start Photoshop.

  A dialog box appears asking if you want to delete the preferences file existing ("settings"). Click Yes in the dialog box. The existing preferences file will be discarded and a new one will be created.

• Tecra A3 - Creative wireless mouse does not work

  My Creative wireless mouse does not work while the touchpad is installed.

  Even if I turn off the touch pad, the seal of the mouse does not work.

  Anyone know how to fix this?

  Thank you
  R.P.

  Hello

  On this path, it is not easy to say what the problem is. I guess you have some software installations to your external device. Install it and it should work.

  As much I know external mouse functionality does not depend on the touchpad settings.

  Good bye

• The cutting tool does not work after windows updates.

  I read answers to similar questions about the failure of the cutting tool.  I use the tool cutting regularly and I think it's a fantastic tool in Windows. I have Vista Ultimate and all my windows updates have managed: none were not installed correctly, and I did not install new programs or hardware.  It seems that Microsoft knows the snipping tool does not - why can't they simply provide an update patch to correct the problem, rather than make us do all the work.  I don't have to go through hoops of restorations etc to get something it seems work was broken by updates.  I'm about to go to a Mac.

  It worked for me! Thank you!