Cloud keeps me logoff. Help, please!

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• My lightroom keeps closing. Help, please. I can't change to a customer.

  My lightroom keeps closing. What should I do

  Hi siwet,

  Please follow the steps below.

  Open Lightroom

  Go to Lightroom preferences in the Edit menu

  Click the performance tab

  Deselect the graphics processor

  Restart Lightroom

  Let us know if that helps.

  Kind regards

  ~ Mohit

• Creative cloud keeps me logoff.

  Hello

  Whenever I have connect creative cloud or try to connect then the opening of the loading circle program appears for a second and then the message "you have been disconnected.

  I changed my password once or twice and done everything that the Adobe website will ask do me to solve this problem. But none of these solutions have worked.

  I tried to call Adobe and ended up listening to elevator music for 60 minutes waiting for someone to answer.

  This may be linked to the notch on the Adobe database a few days ago.

  In addition, my subscription is current.

  Thank you

  Bill

  Hi Bill,

  Please follow the steps mentioned below:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     • Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     • Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  Let us know if this helps,

  Thank you!

  Sandrine

• Error A12E1 on first download of installer of creative cloud... Help, please

  I tried to download with the root user enabled... what should I do? I recently installed a new hard drive and upgrade my OSX 10.8.5

  Hi Ghostattackomg,

  Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html .

  In addition, please disable all security such as firewall/anti-virus software and try to reinstall the CC Office.

  Kind regards

  Romit Sinha

• Despite my constant removal of Yahoo in all search preferences, it keeps returning automatically to my defaul for Firefox search. Help, please! I hate Yahoo!

  Despite my constant removal of Yahoo in all search preferences, it keeps returning automatically to my defaul for Firefox search. Help, please! I hate Yahoo!

  On Mac, this most commonly seems to be caused by Spigot or pipe modules, or something else that snuck in without being detected with other software that you downloaded.

  Please try to disable all non-essential or unrecognized extensions on page modules. Either:

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  • "3-bar" menu button (or tools) > Add-ons

  In the left column, click Extensions. Then, in case of doubt, disable (or delete). Especially if you find something called SearchMe.

  Often, a link will appear above at least an extension disabled to restart Firefox. You can complete your work on the tab and click one of the links in the last step.

  Is that what helps you regain control?

• I'm tryin to update my computer... I keep getting code and the error 646... I need help I am if confused as to what to do to get these updates... I tried to disable my firewall, but which is not good... Help, please

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  Download and install the update/s who is / are relevant to your computer manually.
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  TaurArian [MVP] 2005-2010 - Update Services

• the backup Cloud preventing defragmentation can anyone help please?

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  http://knowhow.com/article.DHTML?articleReference=3117&country=IE

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• Windows defender is stopped. whenever I turn on my computer. setting has been activated automatically, but a message "windows defender is disabled" keep appearing one whenever I click on it. Help, please. Thank you!

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  If you have Microsoft Security Essentials or AVG installed, you don't have to do a thing. These 2 are supposed to disable Windows Defender, because they have their own "defender". Running two defenders would conflict on the other and redundant.

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• Drive hard keeps fills, using CC Cleaner & Deffrag for a few weeks now. I do go down, & then it fills again! Help, please.

  I'm running Vista 64, SP2 and my hard drive keeps filling.

  I used CC Cleaner and Deffrag program for a few weeks now.

  (just the CC Cleaner on its own takes me awhile because I don't want to delete everything I shouldn't)

  I have moved away from home to the office and checked to see if there are "too many connections (?)" just in case it's something in the process.  Honestly, I can't say if there are too many?

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  I wanted to delete some 'hidden' files $Recycle... but am concerned that my operation files original files are mixed in the files?

  Is there a way to return to the top... few of the restoration copies?

  AND... How can I stop this from happening?  I spent hours trying to manage it.

  It comes down, then it fills again!

  Help, please.

  Hello MetisLight,

  Here is a link to another user having the same problem.  Have you tried to try the steps listed?  Please let us know status.

  Microsoft Answers:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-performance/harddrive-filling-up/e9b60b0c-6b9d-4e12-85d9-9a875cc1aa8a

• My PC is infected with Vista Antivirus 2012. He keeps me get on the internet, so I can't use malwarebytes or antispywaredoctor because I can't go on the web, even in safe mode. Any help, please.

  My PC is infected with Vista Antivirus 2012. He keeps me get on the internet, so I can't use malwarebytes or antispywaredoctor because I can't go on the web, even in safe mode. Any help, please. How can I get rid of it when I can't get on the web?

  Try using the Standalone System Sweeper http://connect.microsoft.com/systemsweeper

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  There is a list of CD received by other vendors antivirus here:

  http://www.TechRepublic.com/blog/security/rescue-CDs-tips-for-fighting-malware/3803

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  Just found the solution.  I needed to update my version of Internet Explorer.  I used 8 and just updated to 11.  Problem solved.  Updates work again.

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• Help, please!  Cloud creative is to make my drive run at 100% and the program crashes.

  Help, please!  Creative cloud made my drive work 100%, it starts up and displays the screen main, and then compleyely freeze except for minimize them and close.  A few times I was able to click the apps, but then it would freeze too.  What should I do?  Ive been up all night!

  Please check if it works for you https://helpx.adobe.com/x-productkb/global/high_cpu_usage_cephtmlengine.html

  Concerning

  Stéphane

• I signed up for adobe today and downloaded adobe creative cloud.but when I downloaded it and tried to download photoshop it says trial expire.i never used photoshop before.help please

  I signed up for adobe today and downloaded adobe creative cloud.but when I downloaded it and tried to download photoshop it says trial expire.i never used photoshop before.help please

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• When I click on open in RAW, this message keeps coming up.  CAMERA RAW IS NOT ENABLED.  Camera Raw edition requires a product calling it launched at least once to activate this feature.     Help, please.  What is c?

  When I click on open in RAW, this message keeps coming up.  CAMERA RAW IS NOT ENABLED.  Camera Raw edition requires a product calling it launched at least once to activate this feature.     Help, please.  What is c?

  I don't really think it will work, but I have a vague memory of something like this caused by different versions of a file in Bridge and Photoshop. If you want to try it go in the bridge folder and find a file named Amtlib.dll and rename the original Amtlib.dll. Now, go to your Photoshop folder and find the file with the same name and copy it in the folder of the bridge. Now, try to see if your image will now open in Raw. If this does not work, go to the folder of the bridge, remove the Amtlib.dll and restore the original to its former name.

  Terri