Code 31: Consumer IR device

Original title: Code 31

Windows has found the driver but can not load. I tried the driver update (Consumer IR Device). I don't know what's going to this driver except that it's a system driver. Used the recovery system to re-download the drivers but I still have the little yellow triangle. Someone help. I'm a newbie major and learning that I'm going to reading everything I can.

Hi frenchkat,

You can try to let flow the Fixit for hardware devices and check if it helps:

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems/

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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