Code 39 error with CD/DVD drive on a Satellite A series

Hello

Before you begin, my laptop is under Microsoft Windows Vista.

My DVD re-writer drive had stopped working. So I went into Device Manager and double clicked on the drive, and he said:

"Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

Can someone help me solve the problem?

Thank you very much (in advance)

Ashley

Hello

Error code 39 ;) it s known to me and I m very optimistic that I can help you.

First remove the CD/DVD drive device manager.
Reboot the laptop. The operating system automatically detects the new hardware and install drivers WEIRD again.
Open the registry (type regedit), then remove the filter upper & lower of this registry entry value:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

After this procedure, restart the laptop again!
Now everything should work again! ;)

Tags: Toshiba

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