code purple

I've restored my pc hp pavilion a6402f factory and received the configuration error "code purple".

Call 800-HP invent or 1-800-474-6836

Tags: HP Desktops

Similar Questions

  • Configuration of code purple error

    What is error configuration, purple code, trying to run Recovery Windows XP Media Center ' 05?

    Thank you!

    Hello

    I think that you will make contact with HP about this. This is the first time I've ever seen an error code Purple and research seems to be oriented to the motherboard itself. This looks like a common mistake when the motherboard only has not been "tattooed" correctly. It's the process of individualisation of a motherboard with a separate serial number or another for code.

    I would like to talk to HP everything to do with this error code.

    I hope this helps!

  • How can I fix code purple error on HP?

    I have currently a HP p6277c-b desktop PC running Windows 7 home prmium 64-bit.

    I had a Doctor in my video section of the motherboard, I first checked HP for the motherboard, but they don't sell any more.  I went online and found the same exact motherboard (ipiel-la3-eureka-gl8 p/n 533234-002).

    I installed the motherboard which was perfect, booted up machine and it only would not start before start Ifigured drive somehow got corrupted, so I did a system restore and everything was good, the start screen came punt by that and went to the configuration system, it is when I get an ERROR CODE PURPLE!

    Doing some research on the Internet I found the error Code Purple is a boobie trap that HP creates, there is a tattoo on the motherboard that seeks recovery. Thank you HP.  So I'm stuck since my HP is out of warranty, they won't even far cosider talking to me.

    How can I get the motherboard HP tattoo?

    Sincerely,

    A customer in. ' ed

    John

    The source of the new motherboard has no importance.

    HP said they will help with a "Code Purple". I offer the remedy only if necessary.

  • Trouble code purple hp

    Does anyone know how to fix a CODE PURPLE error? My other three Hp / Compaq machines are ALL affected by this disorder. \

    I need HELP, HP told me to run out and BUY retail any OS I want AND my pc are unter warranty hp!

    Since the computer is under warranty, that HP should set. Try to contact them again and talk to someone else.

    You can also check with the HP support forums:
    http://h30434.www3.HP.com/

    HP: The following error message is displayed after that the computer is started after a recovery:
    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01522228
    Your system has detected a configuration error. Dial your number of Customer Care Center, located in your warranty and license information, for technical support. (Code Purple)
    When this error occur Contact HP .

    To reinstall Windows:

  • Code Purple on Pavilion a1312n after recovery

    I have a pavilion with 512 GB ram 250 GB hd original a1312n, the USB ports were beaten so I got a replacement with the same model HP motherboard # as the original. I backed up the HD on my Dell & put the HD. I ran the non-destuctive recovery. Once completed he said to reboot. After the reboot, it says I have configuration error Code Purple.

    All support said I need to contact Cust support & pay. Is there anyone on this chat with the knowledge I need to fix without this solution. If we have to pay for support, we will screw up the compuer

    I am well informed of computers to work on them since 1989 and am not scared to do what I need, but I am not educated to shipped.

    Thank you in advance for any help you can offer

    Dwight HoganCamp
    Troy NH

    I'm acatually he has recovered from the HP disk hard disk partitiion. After you delete the audit on the sata drive file, it is recharged with no update problems including MS & HP. The hassle only that I feel with her, it's the audio feature of the motherboard does not work. I went back to the seller and got it.

  • I add new processor, Ram and OS. My question is! I'm meeting for HP (CODE PURPLE)

    OK, don't get me wrong, I love horses and my hp computer but am hating realing (code purple) in the past, whenever I would add more Ram I had to send in my PC for a month so they could fix (code purple) I added the new Ram a new processor and a new OS. My question is! I'll meet to agen (CODE PURPLE) of HP?

    Purple code applies only to the original HP installed OS.

  • Windows XP Home Edition does not start: System Configuration Error Code purple?

    I ran recently on my Windows XP Home Edition SP3 computer system recovery and once the recovery is finished I rebooted the system and then this message and I'm stuck here.

    I don't have any disc that came with the computer because it was very long ago already. I tried to download the 'Home Edition Set Up disk for Floppy Boot Installation of Windows XP"Microsoft, but I can't launch the ff:

    Windows XP Home Edition
    Windows XP Home Edition SP1
    Windows XP Home Edition SP2

    I can't create the configuration of disk for home edition, SP1, and SP2 because this computer I use currently is a 64 bit and no floppy drive. That's why I downloaded this instead:

    Windows XP Service Pack 3 - file to Image CD ISO-9660

    From:

    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=2fcde6ce-b5fb-4488-8c50-fe22559d164e&displaylang=en

    I burned a DVD ROM, but I don't know what to do next. After burning, I reinserted the disc to your computer from the active autorun. Then I inserted the disc for my Windows XP that has "System Configuration Error" and I tried to restart it but theres just no autoplay or anything that the computer always crosses the "System Configuration Error" message and I don't know how to access the set up disc. What should I do? Help please... :(

    Hello

    Try the methods listed in the section below and check.
    How to resolve configuration errors by using the System Configuration utility in Windows XP
    http://support.Microsoft.com/kb/310560

    How do I recover from a corrupted registry that prevents Windows XP startup
    http://support.Microsoft.com/kb/307545

    I hope this helps.

  • Purple-Help error code

    Does anyone know how to fix Code Purple error?

    I promised to give my Compaq Presario SR 1103WM computer to my nephews. My computer worked fine. But I don't have the system recovery discs I did a F10 (the full system restore) this morning. Now, I get a "System Configuration Error" message and the Code purple error.

    I called Technical Support for HP/Compaq and the representative at the start of the questions whether or not I had added or changed any hardware. Two years ago, the modem passed away during a storm. I got a guarantee of Wal-mart and they sent someone on who replaces the modem.

    Representatives of HP/Compawq put me on hold for a long time with the impression that it is what is the question. When she returns his 'coup' has the motherboard on my computer went bad.

    Now, because my system is more than 5 years old, she suggested that to buy a new computer. That's all just useless. I don't think my motherboard "spontaneously" as the recovery of the system went wrong. I'm really embarrassed because I do not believe that an easy one, I got an honest answer.

    Can someone tell me how to fix Code Purple error? Is there a cancellation in the manner the incomplete system restore?

    Code Purple is an exclusive problem of HP, the simplest solution is to avoid. However, it is already too late for you as for me. Basically, it's an attempt to force you to pay to repair or upgrade your PC, or if you have not learned the first time, buy a new one. Here's the most concise answer I found, tried to translate it into plain English.

    ENGLISH SIMPLE EASY AND FAST, DIFFICULT FOR ALL SYSTEMS *.
    Windows 7 code purple or purple code Windows Vista

    With error code purple on the screen, press SHIFT + f10 (the shift key and press F10 (at the top of the keyboard) at the same time) to open a small screen called command prompt. (So you get a small black screen with white text that says something about your first Windows version and ways down a bit, you will see "C:\ > '.)   It is all ready before you start typing.)
    Type the following line, just as you see here...

    Notepad C:\hp\bin\checkdmi\checkdmi.cmd

    so it will look like this

    C:\>Notepad C:\hp\bin\checkdmi\checkdmi.cmd

    Press ENTER.

    You will see the text of the file listed in a window using a simple text editor.
    Go to the beginning of the text. Press ENTER to set a space. This type...

    Goto cleanup

    Therefore, everything that comes after that, the first line looks like this...

    Goto cleanup

    Save the Notepad file and exit and restart your PC. You're good to go.

  • Example: Pavilion p6-2350 pc: How do I change bytes to feature on a Pavilion p56-2350 pc with Windows 8

    I replaced the motherboard, but is unable to change the featurebyte in the BIOS for windows 8 will be activated.

    This must be done when a motherboard is installed in the device, and not to do so can lead to errors during the HP recovery discs use and give a "Code Purple" in windows, causing the operating system to be blocked down and unable to serve. How work the HP recovery discs is they compare the featurebyte and build entry ID information on the motherboard and compares them to a list of models that the specific recovery disk is available for. If it does not match any of the models it will give an error that the disks are not compatible with the computer and will not go further, this error will occur before the coming Recovery Manager. If records are poorly done, or the model selected incorrectly on them through the comparison of ID featurebyte/Build then it incorrectly partition the drive and give a fatal error with a 0 x error code, this happens because the partition for the operating system is so small that the image that HP uses or they are installing additional software are unable to fit on the partition that is made. Once again, the recovery are at fault in this case, or the tattoo is the question itself.

    For offices of consumption, this process breaks down into two procedures. If the BIOS is a v5, then you are out of luck because you will need a CPC_DMI drive, which is available only to technicians certified HP. If it is a V6, then you have a thin ray of hope. Press CTRL + F10 to enter the BIOS instead of just normal F10. If you go in the Section ID system, or if you have the latest BIOS (which has File, storage, starting at the top), then you will need to press CTRL + A to enter this section. In this section, the system IDs or CTRL + A, you will have a bunch of entries, where different values can be entered. If you don't select anything, then you are not in the Advanced BIOS and must try to enter it again. If you can highlight things but not press on enter and edit them, then you're out of luck that you need a BIOS_UPDATE utility for reeset DMI information, it is also disclaimed except to HP certified technicians.

    If, by chance, you are able to highlight and change the values that you are very lucky because you don't need the disc. Simply fill out the information on this screen with two small notes which must be known. The model he is claiming is actually the number of unit. The Reference is in fact the model number. The featurebyte is case-sensitive, do not use spaces, and certainly include the. XX at the end. The build ID should not include the "*" but should include the #DABA #SABA. If you get an error that the featurebyte was not accepted, something is not entered correctly, try again (this is always the case, it is always bad when this error.)

    If you use a laptop, you are out of luck, as special files to a bootable USB key are needed, I am not very familiar with this process, but only HP Certified technicians are given files.

    If you use a commercial desktop or all-in-one, then you can just enter the IDs system and edit them in the BIOS, it's super easy and you shouldn't need to disks.

    Hope this clears somethings

    Checkurtech

  • installation of the service pack blocking xp

    I received 'configuration error - code purple' and required to perform a system recovery.
    Restarted with XP SP1... downloaded SP2, but after the installation system crashes and can recover only back up to SP1.
    I also need to go to Safe Mode to regain possession of the program file.
    Help!

    Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that another repair facility (upgrade AKA on-site) will NOT fix it!

    HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

    Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

    4 steps to help protect your new computer before going online
         http://www.Microsoft.com/security/pypc.aspx

    Other useful references include:

    HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
    http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

    HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
    http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

    Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

    NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

    Norton Removal Tool
         FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer product removal tool
         http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

    See also:

    Measures to help prevent spyware
    http://www.Microsoft.com/security/spyware/prevent.aspx

    Measures to help prevent computer worms
    http://www.Microsoft.com/security/worms/prevent.aspx

    Avoid fake security software!
    http://www.Microsoft.com/security/antivirus/rogue.aspx

    If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • a6622f-no drives available - next step recovery?

    Hello and thank you in advance for taking the time to read my post.

    I am a PC repair technician, and I have a PC client, which he has inherited from his daughter after she died.  I recovered all its images and documents for them and then to restore the system to its original state using the recovery partition.  Everything going as planned, but when the last start, following system error occurs:

    Your system has detected a configuration error.  Report this error to the customer by using the phone number found in the supplied with your PC Support Guide and warranty.  Unless fixed, this error will prevent your PC to function properly.  Turn off your PC by pressing the power button.  After a few seconds your PC will turn off automatically. (Code Purple)

     


    I understand that the computer is no longer under warranty, but I'm stuck with the dillema of not having a recoverable media operating system, as these models do not comes with discs.  I work with HP products for years and have never had this problem.  I understand that Vista STINK and not many people would want to restore at all, but my client is elderly and on a fixed income, if its resources are limited.  Can I order recovery disks or does anyone know a solution?

    Puzzled,.

    Blake

    Hi, Blake:

    You can normally order recovery disks for most PC HP at this provider no HP.

    http://www.computersurgeons.com/ProductDetails.aspx?ID=14794

  • Failure of the factory restore?

    I tried to do a factory restore on my HP Pavilion m8247c with windows vista, so I could start over and put a new operating system on it. After that the restoration was finished he started and I got an error message saying: Configuration system error. Saying that if I fix my PC does not work, then the message ended by saying "(Code Purple)". "  Someone knows how to fix this problem, so I can use my computer again?

    Hello

    If you want to try to get Vista running, then try this:

    With error code purple on the screen, press SHIFT + f10 (the shift key and press F10 (at the top of the keyboard) at the same time) to open a small screen called command prompt. (So you get a small black screen with white text that says something about your first Windows version and ways down a bit, you will see "C:\ > '.)   It is all ready before you start typing.)
    Type the following line, just as you see here...

    Notepad C:\hp\bin\checkdmi\checkdmi.cmd

    so it will look like this

    C:\>Notepad C:\hp\bin\checkdmi\checkdmi.cmd

    Press ENTER.

    You will see the text of the file listed in a window using a simple text editor.
    Go to the beginning of the text. Press ENTER to set a space. This type...

    Goto cleanup

    Therefore, everything that comes after that, the first line looks like this...

    Goto cleanup

    Save the Notepad file and exit and restart your PC. You're good to go.

    Otherwise, install the new operating system itself, as has been pointed out by Frank.

    Jaco

  • I had problems to install Vista SP1 on different computers 2 Scared of Vista SP1.

    I had problems installing Vista SP1 on 2 different computers and have had to reinstall OS and at the same time, after the reinstallation of Vista, Windows update has updated all the updates up to SP1 and I'm afraid to click on it.  I just finished rebuilding my laptop and all important updates and stopped at SP1.  I ran the System Readiness tool update on my desktop and am really GUN-SHY click on SP1.  Is there something else I can look for or take into account before clicking GO?  I was really upset when the laptop was working fine without it and against my instinct clicked on install when Windows update finally offered it.  I was surprised, that he had not come forward.  I have HP Pavilion, AVG and it is on both machines.   On the desktop I had updated SP1 when it first came out, and something zapped my video card and had to install a video card to see what was going on.  Finally I had to buy another HP motherboard.  It was not cheap.  I'm really scared to click on install. And I would like to put into practice what I preach to end-users, but experience twice shot dark me and path of restoration.  Thank you.

    I'm back - I'M MY technician.  I support experience dating back to the beginning of the 1990s.  I tried your advice and humiliated.  What I have to lose - I said. If this does not work, I'll reformat and start over.   here goes.

    I reformatted, reinstalled OEM in new condition.  Bypassed the Code Purple HP tattoos on their generation, where we replaced the MB that I had.
    Uninstalled Norton, installed the Norton remover.
    Installed MS Security essentials.   Yet once, I said why not.  try it.
    Installed all the updates that Microsoft had to offer.   Have to him. I said.
    It took almost two days.
    System has all updates included SP1 and SP and anything withdrew automatic update of Ms.
    Ok.
    browser, flash, drivers, software for personal use
    System is being run-
    Scanned primary and any secondary t.o.d. after reconnecting them - disconnected for the reformat.

    There are other questions which seem to me with ISP but I meet with them, or open a new question.  For now, Vista SP1 and 2 are in.

    Oh and if anyone has a HP, which gets a code purple error after entering the process of restoration - Shift and F10 while the purple error code is on the screen and rename files from HP in the form of command prompt to convey this purple code and continue with the installation.  I had to find this info on the site of HP after the first reformat.

    and another thing.  I had to take my firewall router a notch to allow download of the Norton removal tool.  Why they still use FTP for one simple download is beyond me.  -

    Nice day

  • Recovery and system recovery disks don't work is not on the MS213 Pavilion (All in One)

    Hello

    I ordered the HP recovery discs as F11 will not work. I got 4 disks with one separated from the others. He said "use this first! The other 3 were combined, and they are marked the system recovery and disc 1 of 3, 2, 3 and so on. I restart the computer with the disk that says use this first. The disc starts to load and says loading files of Windows, or somehting like that. Then he said: Windows startup. I don't get the Recovery Manager menu. After a few seconds it ejects the disc, and there are 3 pictures on the screen, at the top left is like a circle with a check mark in it. With an arrow, it points to an ejected drive of a computer image on the disc tray. And it points to a picture of a computer with 3 drives. It seems that he tells me to put in the next disc. I put in one that is graduated from 1 to 3, the light on the drive flashes, and then nothing happens, regardless how long wait. If, instead of starting with the disk that says this first use, I start with the one who said that 1 of 3, after loading Windows files, it says something like "this disc is not for this computer.

    System information:

    HP Pavilion MS213 all-in-one

    Windows 7 64 bit

    Configuration of stock

    Background:

    It is a friend's computer. She was making a mistake "code purple" with the resumption of F11. She had someone watching and I don't know what they were doing, but when I got it, I was getting an error at startup. somehting like cannot find the Boot...

    I found a commercial version of Win 7 64 bit standalone disc and installed on the machine. It runs great, but it had to be for troubleshooting only, until I have the recovery disks.

    So, I'm stuck and would appreciate any help. I thought initially upgraded to Windows 8, but I thought that the recovery disks will be cheaper, and also the friend doesn't have to go through the inclination of windows 8.

    I will be happy to provide more information if necessary.

    If you can read the license key Microsoft Windows 7 of 25 characters related to the machine, you can download a Windows 7 ISO file to burn to a DVD. Remember, it is the version that is listed on the Microsoft COA sticker.
  • error in config to recovery

    vista 32 OS ibt m8100n

    System crash-screen black cursor flashing

    F10 base system checks, all good memory and HD.

    On the error code - config purple recovery.

    What does that mean???

    When this happens out of warranty, HP not "intensify."  But we do not have them.  Read this for next time...

    Code Purple is an exclusive problem of HP, the simplest solution is to avoid. However, it is already too late for you as for me. Basically, it's an attempt to force you to pay to repair or upgrade your PC, or if you have not learned the first time, buy a new one. Here's the most concise answer I found, tried to translate it into plain English.

    ENGLISH SIMPLE EASY AND FAST, DIFFICULT FOR ALL SYSTEMS *.
    Windows 7 code purple or purple code Windows Vista

    With error code purple on the screen, press SHIFT + f10 (the shift key and press F10 (at the top of the keyboard) at the same time) to open a small screen called command prompt. (So you get a small black screen with white text that says something about your first Windows version and ways down a bit, you will see "C:\ > '.) It is all ready before you start typing.)
    Type the following line, just as you see here...

    Notepad C:\hp\bin\checkdmi\checkdmi.cmd

    so it will look like this

    C:\>Notepad C:\hp\bin\checkdmi\checkdmi.cmd

    Press ENTER.
    You will see the text of the file listed in a window using a simple text editor.
    Go to the beginning of the text. Press ENTER to set a space. This type...

    Goto cleanup

    Therefore, everything that comes after that, the first line looks like this...

    Goto cleanup

    Save the Notepad file and exit and restart your PC. You're good to go.

    Please repost like crazy.

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